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Add Ticket Category UI for Recurring Tickets

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johnnyq
2025-06-11 18:11:08 -04:00
parent a3d4a52188
commit 7c3332570a
6 changed files with 115 additions and 44 deletions
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3
scripts/cron.php
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@@ -319,6 +319,7 @@ if (mysqli_num_rows($sql_recurring_tickets) > 0) {
$client_id = intval($row['recurring_ticket_client_id']);
$contact_id = intval($row['recurring_ticket_contact_id']);
$asset_id = intval($row['recurring_ticket_asset_id']);
$category = intval($row['recurring_ticket_category']);
$ticket_status = 1; // Default
if ($assigned_id > 0) {
@@ -334,7 +335,7 @@ if (mysqli_num_rows($sql_recurring_tickets) > 0) {
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Raise the ticket
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_recurring_ticket_id = $recurring_ticket_id");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");
$id = mysqli_insert_id($mysqli);
// Copy Additional Assets from Recurring ticket to new ticket