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Parse Tickets based off of configured Ticket Prefix

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johnnyq
2022-12-12 19:44:55 -05:00
parent 791125a060
commit 83bcae3962
1 changed files with 1 additions and 1 deletions
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cron_ticket_email_parser.php
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@@ -71,7 +71,7 @@ if ($emails) {
$date = trim(mysqli_real_escape_string($mysqli, htmlentities(strip_tags($metadata[0]->date)))); $date = trim(mysqli_real_escape_string($mysqli, htmlentities(strip_tags($metadata[0]->date))));
// Check if we can identify a ticket number (in square brackets) // Check if we can identify a ticket number (in square brackets)
if (preg_match('/\[TCK-\d+\]/', $subject, $ticket_number)) { if (preg_match("/\[$config_ticket_prefix\d+\]/", $subject, $ticket_number)) {
// Get the actual ticket number (without the brackets) // Get the actual ticket number (without the brackets)
preg_match('/\d+/', $ticket_number[0], $ticket_number); preg_match('/\d+/', $ticket_number[0], $ticket_number);