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Add time tracking to ticket

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Marcus Hill
2022-01-08 16:12:04 +00:00
parent 19c90aac99
commit 8406779b3b
2 changed files with 61 additions and 2 deletions
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3
post.php
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@@ -4949,8 +4949,9 @@ if(isset($_POST['add_ticket_reply'])){
$ticket_id = intval($_POST['ticket_id']);
$ticket_reply = trim(mysqli_real_escape_string($mysqli,$_POST['ticket_reply']));
$ticket_status = trim(mysqli_real_escape_string($mysqli,$_POST['status']));
$ticket_reply_time_worked = trim(mysqli_real_escape_string($mysqli,$_POST['time']));
mysqli_query($mysqli,"INSERT INTO ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_created_at = NOW(), ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli));
mysqli_query($mysqli,"INSERT INTO ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_time_worked = '$ticket_reply_time_worked', ticket_reply_created_at = NOW(), ticket_reply_by = $session_user_id, ticket_reply_ticket_id = $ticket_id, company_id = $session_company_id") or die(mysqli_error($mysqli));
//UPDATE Ticket Last Response Field
mysqli_query($mysqli,"UPDATE tickets SET ticket_status = '$ticket_status', ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id") or die(mysqli_error($mysqli));