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Ticket Notifications now are clickable and will go to the ticket details

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johnnyq
2023-09-05 16:23:10 -04:00
parent 7a27e5f6d2
commit 853fbf0ba7
2 changed files with 8 additions and 7 deletions
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6
post/ticket.php
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@@ -221,7 +221,7 @@ if (isset($_POST['assign_ticket'])) {
if ($session_user_id != $assigned_to && $assigned_to != 0) {
// App Notification
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = 'Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped has been assigned to you by $session_name', notification_client_id = $client_id, notification_user_id = $assigned_to");
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = 'Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped has been assigned to you by $session_name', notification_action = 'ticket.php?ticket_id=$ticket_id', notification_client_id = $client_id, notification_user_id = $assigned_to");
// Email Notification
if (!empty($config_smtp_host)) {
@@ -394,13 +394,13 @@ if (isset($_POST['add_ticket_reply'])) {
// Notification for assigned ticket user
if ($session_user_id != $ticket_assigned_to && $ticket_assigned_to != 0) {
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that is assigned to you', notification_client_id = $client_id, notification_user_id = $ticket_assigned_to");
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that is assigned to you', notification_action = 'ticket.php?ticket_id=$ticket_id', notification_client_id = $client_id, notification_user_id = $ticket_assigned_to");
}
// Notification for user that opened the ticket
if ($session_user_id != $ticket_created_by && $ticket_created_by != 0) {
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that you opened', notification_client_id = $client_id, notification_user_id = $ticket_created_by");
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that you opened', notification_action = 'ticket.php?ticket_id=$ticket_id', notification_client_id = $client_id, notification_user_id = $ticket_created_by");
}
// Logging