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Ticket Notifications now are clickable and will go to the ticket details

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johnnyq
2023-09-05 16:23:10 -04:00
parent 7a27e5f6d2
commit 853fbf0ba7
2 changed files with 8 additions and 7 deletions
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6
post/ticket.php
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@@ -221,7 +221,7 @@ if (isset($_POST['assign_ticket'])) {
if ($session_user_id != $assigned_to && $assigned_to != 0) { if ($session_user_id != $assigned_to && $assigned_to != 0) {
// App Notification // App Notification
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = 'Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped has been assigned to you by $session_name', notification_client_id = $client_id, notification_user_id = $assigned_to"); mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = 'Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped has been assigned to you by $session_name', notification_action = 'ticket.php?ticket_id=$ticket_id', notification_client_id = $client_id, notification_user_id = $assigned_to");
// Email Notification // Email Notification
if (!empty($config_smtp_host)) { if (!empty($config_smtp_host)) {
@@ -394,13 +394,13 @@ if (isset($_POST['add_ticket_reply'])) {
// Notification for assigned ticket user // Notification for assigned ticket user
if ($session_user_id != $ticket_assigned_to && $ticket_assigned_to != 0) { if ($session_user_id != $ticket_assigned_to && $ticket_assigned_to != 0) {
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that is assigned to you', notification_client_id = $client_id, notification_user_id = $ticket_assigned_to"); mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that is assigned to you', notification_action = 'ticket.php?ticket_id=$ticket_id', notification_client_id = $client_id, notification_user_id = $ticket_assigned_to");
} }
// Notification for user that opened the ticket // Notification for user that opened the ticket
if ($session_user_id != $ticket_created_by && $ticket_created_by != 0) { if ($session_user_id != $ticket_created_by && $ticket_created_by != 0) {
mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that you opened', notification_client_id = $client_id, notification_user_id = $ticket_created_by"); mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Ticket', notification = '$session_name updated Ticket $ticket_prefix_escaped$ticket_number - Subject: $ticket_subject_escaped that you opened', notification_action = 'ticket.php?ticket_id=$ticket_id', notification_client_id = $client_id, notification_user_id = $ticket_created_by");
} }
// Logging // Logging

9
top_nav.php
View File

@@ -60,16 +60,17 @@
$notification_id = intval($row['notification_id']); $notification_id = intval($row['notification_id']);
$notification_type = nullable_htmlentities($row['notification_type']); $notification_type = nullable_htmlentities($row['notification_type']);
$notification = nullable_htmlentities($row['notification']); $notification = nullable_htmlentities($row['notification']);
$notification_action = nullable_htmlentities($row['notification_action']);
$notification_timestamp = date('M d g:ia',strtotime($row['notification_timestamp'])); $notification_timestamp = date('M d g:ia',strtotime($row['notification_timestamp']));
$notification_client_id = intval($row['notification_client_id']); $notification_client_id = intval($row['notification_client_id']);
if($notification_client_id > 0){ if(!empty($notification_action)){
$notification_link = "client_overview.php?client_id=$notification_client_id"; $notification_action = $notification_action;
} else { } else {
$notification_link = "#"; $notification_action = "#";
} }
?> ?>
<div class="dropdown-item"> <div class="dropdown-item">
<a class="text-dark" href="<?php echo $notification_link; ?>"> <a class="text-dark" href="<?php echo $notification_action; ?>">
<p class="mb-1"> <p class="mb-1">
<span class="text-bold"><i class="fas fa-bullhorn mr-2"></i><?php echo $notification_type; ?></span> <span class="text-bold"><i class="fas fa-bullhorn mr-2"></i><?php echo $notification_type; ?></span>
<small class="text-muted mt-1 float-right"><?php echo $notification_timestamp; ?></small> <small class="text-muted mt-1 float-right"><?php echo $notification_timestamp; ?></small>