diff --git a/agent/ticket.php b/agent/ticket.php
index 48cd44e3e..b823efb11 100644
--- a/agent/ticket.php
+++ b/agent/ticket.php
@@ -719,7 +719,7 @@ if (isset($_GET['ticket_id'])) {
                                 <div class="btn-group w-100 mb-3" role="group">
                                     <input class="btn-check" id="public_reply_type_opt0" type="radio" name="public_reply_type" value="0" checked>
                                     <label class="btn btn-outline-dark" for="public_reply_type_opt0"><i class="fas fa-fw fa-lock me-1"></i>Internal note</label>
-                                    <input class="btn-check" id="public_reply_type_opt1" type="radio" name="public_reply_type" value="1">
+                                    <input class="btn-check" id="public_reply_type_opt1" type="radio" name="public_reply_type" value="1" checked>
                                     <label class="btn btn-outline-info" for="public_reply_type_opt1"><i class="fas fa-fw fa-comment me-1"></i>Public reply</label>
                                     <?php if ($contact_email) { ?>
                                         <input class="btn-check" id="public_reply_type_opt2" type="radio" name="public_reply_type" value="2">