diff --git a/cron_ticket_email_parser.php b/cron_ticket_email_parser.php
index 226fcf97..dfe6a369 100644
--- a/cron_ticket_email_parser.php
+++ b/cron_ticket_email_parser.php
@@ -82,7 +82,7 @@ function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date
     $message = nl2br($message);
     $message = mysqli_real_escape_string($mysqli, "<i>Email from: $contact_email at $date:-</i> <br><br>$message");
 
-    mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$message', ticket_priority = 'Low', ticket_status = 'Open', ticket_created_by = 0, ticket_contact_id = $contact_id, ticket_client_id = $client_id");
+    mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$message', ticket_priority = 'Low', ticket_status = 'Pending-Assignment', ticket_created_by = 0, ticket_contact_id = $contact_id, ticket_client_id = $client_id");
     $id = mysqli_insert_id($mysqli);
 
     // Logging