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Add Assigned Agent column to Recurring Tickets

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johnnyq
2025-09-23 15:43:45 -04:00
parent 1f9133c188
commit 93061eb695
1 changed files with 9 additions and 1 deletions
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8
user/recurring_tickets.php
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@@ -33,6 +33,7 @@ $sql = mysqli_query(
"SELECT SQL_CALC_FOUND_ROWS * FROM recurring_tickets "SELECT SQL_CALC_FOUND_ROWS * FROM recurring_tickets
LEFT JOIN clients ON recurring_ticket_client_id = client_id LEFT JOIN clients ON recurring_ticket_client_id = client_id
LEFT JOIN categories ON category_id = recurring_ticket_category LEFT JOIN categories ON category_id = recurring_ticket_category
LEFT JOIN users ON user_id = recurring_ticket_assigned_to
WHERE (recurring_tickets.recurring_ticket_subject LIKE '%$q%' OR category_name LIKE '%$q%') WHERE (recurring_tickets.recurring_ticket_subject LIKE '%$q%' OR category_name LIKE '%$q%')
$rec_ticket_permission_snippet $rec_ticket_permission_snippet
$client_query $client_query
@@ -147,6 +148,11 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
Frequency <?php if ($sort == 'recurring_ticket_frequency') { echo $order_icon; } ?> Frequency <?php if ($sort == 'recurring_ticket_frequency') { echo $order_icon; } ?>
</a> </a>
</th> </th>
<th>
<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=user_name&order=<?php echo $disp; ?>">
Assigned <?php if ($sort == 'user_name') { echo $order_icon; } ?>
</a>
</th>
<th> <th>
<a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=recurring_ticket_next_run&order=<?php echo $disp; ?>"> <a class="text-secondary" href="?<?php echo $url_query_strings_sort; ?>&sort=recurring_ticket_next_run&order=<?php echo $disp; ?>">
Next Run Date <?php if ($sort == 'recurring_ticket_next_run') { echo $order_icon; } ?> Next Run Date <?php if ($sort == 'recurring_ticket_next_run') { echo $order_icon; } ?>
@@ -171,6 +177,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
$recurring_ticket_next_run = nullable_htmlentities($row['recurring_ticket_next_run']); $recurring_ticket_next_run = nullable_htmlentities($row['recurring_ticket_next_run']);
$recurring_ticket_category = getFallBack(nullable_htmlentities($row['category_name'])); $recurring_ticket_category = getFallBack(nullable_htmlentities($row['category_name']));
$recurring_ticket_client_name = nullable_htmlentities($row['client_name']); $recurring_ticket_client_name = nullable_htmlentities($row['client_name']);
$assigned_to = getFallBack(nullable_htmlentities($row['user_name']));
?> ?>
<tr> <tr>
@@ -195,6 +202,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli, "SELECT FOUND_ROWS()"));
<td><?php echo $recurring_ticket_category ?></td> <td><?php echo $recurring_ticket_category ?></td>
<td><?php echo $recurring_ticket_priority ?></td> <td><?php echo $recurring_ticket_priority ?></td>
<td><?php echo $recurring_ticket_frequency ?></td> <td><?php echo $recurring_ticket_frequency ?></td>
<td><?php echo $assigned_to ?></td>
<td class="text-bold"><?php echo $recurring_ticket_next_run ?></td> <td class="text-bold"><?php echo $recurring_ticket_next_run ?></td>
<?php if (lookupUserPermission("module_support") >= 2) { ?> <?php if (lookupUserPermission("module_support") >= 2) { ?>