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Fix dupe race condition with ticket, invoice, quote, project, recurring ticket numbering when being created in parallel Atomically update and get the next ticket number in one SQL query everywhere.

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johnnyq
2025-11-28 14:14:46 -05:00
parent f09d8ffe05
commit 99e2487d2b
13 changed files with 378 additions and 286 deletions
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29
agent/post/recurring_ticket.php
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@@ -103,11 +103,16 @@ if (isset($_POST['bulk_force_recurring_tickets'])) {
$config_ticket_from_email = sanitizeInput($config_ticket_from_email);
$config_base_url = sanitizeInput($config_base_url);
// Assign this new ticket the next ticket number & increment config_ticket_next_number by 1 (for the next ticket)
$ticket_number_sql = mysqli_fetch_array(mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1"));
$ticket_number = intval($ticket_number_sql['config_ticket_next_number']);
$new_config_ticket_next_number = $ticket_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Raise the ticket
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_url_key = '$url_key', ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");
@@ -236,10 +241,16 @@ if (isset($_GET['force_recurring_ticket'])) {
$config_ticket_from_email = sanitizeInput($config_ticket_from_email);
$config_base_url = sanitizeInput($config_base_url);
// Assign this new ticket the next ticket number & increment config_ticket_next_number by 1 (for the next ticket)
$ticket_number = $config_ticket_next_number;
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
// Atomically increment and get the new ticket number
mysqli_query($mysqli, "
UPDATE settings
SET
config_ticket_next_number = LAST_INSERT_ID(config_ticket_next_number),
config_ticket_next_number = config_ticket_next_number + 1
WHERE company_id = 1
");
$ticket_number = mysqli_insert_id($mysqli);
// Raise the ticket
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Recurring', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_url_key = '$url_key', ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id, ticket_category = $category, ticket_recurring_ticket_id = $recurring_ticket_id");