diff --git a/modals/admin_vendor_template_add_modal.php b/modals/admin_vendor_template_add_modal.php
index 4e5f5dcb..e8a2ba85 100644
--- a/modals/admin_vendor_template_add_modal.php
+++ b/modals/admin_vendor_template_add_modal.php
@@ -75,20 +75,23 @@
 
                         <div class="tab-pane fade" id="pills-support">
 
-                            <label>Support Phone</label>
+                            <label>Support Phone / <span class="text-secondary">Extension</span></label>
                             <div class="form-row">
-                                <div class="col-8">
+                                <div class="col-9">
                                     <div class="form-group">
                                         <div class="input-group">
                                             <div class="input-group-prepend">
                                                 <span class="input-group-text"><i class="fa fa-fw fa-phone"></i></span>
                                             </div>
-                                            <input type="text" class="form-control" name="phone" placeholder="Phone Number" maxlength="200">
+                                            <input type="tel" class="form-control col-2" name="phone_country_code" placeholder="+" maxlength="4">
+                                            <input type="tel" class="form-control" name="phone" placeholder="Phone Number" maxlength="200">
                                         </div>
                                     </div>
                                 </div>
-                                <div class="col-4">
-                                    <input type="text" class="form-control" name="extension" placeholder="Prompts" maxlength="200">
+                                <div class="col-3">
+                                    <div class="form-group">
+                                        <input type="text" class="form-control" name="extension" placeholder="ext." maxlength="200">
+                                    </div>
                                 </div>
                             </div>
 
diff --git a/post/user/ticket.php b/post/user/ticket.php
index b833774f..99f16ebd 100644
--- a/post/user/ticket.php
+++ b/post/user/ticket.php
@@ -203,6 +203,10 @@ if (isset($_POST['edit_ticket'])) {
             $additional_asset_id = intval($additional_asset);
             mysqli_query($mysqli, "INSERT INTO ticket_assets SET ticket_id = $ticket_id, asset_id = $additional_asset_id");
         }
+    } else {
+        // If no additional assets are provided, delete them all
+        // This handles cases where the assets input might be cleared or not set at all.
+        mysqli_query($mysqli, "DELETE FROM ticket_assets WHERE ticket_id = $ticket_id");
     }
 
     // Get contact/ticket details after update for logging / email purposes