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https://github.com/itflow-org/itflow
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If no contact selected give option to add one under ticket details
This commit is contained in:
johnnyq
123
ticket.php
123
ticket.php
@@ -476,86 +476,91 @@ if (isset($_GET['ticket_id'])) {
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</div>
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</div>
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<!-- Client contact card -->
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<!-- Client contact card -->
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<?php if (!empty($contact_id)) { ?>
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<div class="card card-body card-outline card-dark mb-3">
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<div class="card card-body card-outline card-dark mb-3">
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<div>
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<div>
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<h4 class="text-secondary">Contact</h4>
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<h4 class="text-secondary">Contact</h4>
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<span class="">
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<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><strong><?php echo $contact_name; ?></strong></a>
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<?php if (!empty($contact_id)) { ?>
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</span>
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<span class="ml-1">
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<span class="">
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<a href="#" tabindex="0" role="button" data-toggle="popover" title="Related Tickets" data-html="true"
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<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><strong><?php echo $contact_name; ?></strong></a>
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data-content = "Open tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Open'><?php echo $ticket_related_open; ?></a></strong><br>
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</span>
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Closed tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Closed'><?php echo $ticket_related_closed; ?></a></strong>">
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<!-- <span class="badge bg-secondary">--><?php //echo $ticket_related_total; ?><!--</span>-->
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</a>
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</span>
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<span class="ml-1">
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<a href="#" tabindex="0" role="button" data-toggle="popover" title="Related Tickets" data-html="true"
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data-content = "Open tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Open'><?php echo $ticket_related_open; ?></a></strong><br>
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Closed tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Closed'><?php echo $ticket_related_closed; ?></a></strong>">
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<!-- <span class="badge bg-secondary">--><?php //echo $ticket_related_total; ?><!--</span>-->
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</a>
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</span>
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<br>
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<?php
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if (!empty($location_name)) { ?>
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<i class="fa fa-fw fa-map-marker-alt text-secondary ml-1 mr-2 mb-2"></i><?php echo $location_name; ?>
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<br>
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<br>
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<?php }
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<?php
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if (!empty($contact_email)) { ?>
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<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
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<br>
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<?php }
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if (!empty($location_name)) { ?>
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if (!empty($contact_phone)) { ?>
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<i class="fa fa-fw fa-map-marker-alt text-secondary ml-1 mr-2 mb-2"></i><?php echo $location_name; ?>
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
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<br>
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<br>
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<?php }
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<?php }
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if (!empty($contact_email)) { ?>
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if (!empty($contact_mobile)) { ?>
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<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
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<i class="fa fa-fw fa-mobile-alt text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
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<br>
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<br>
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<?php }
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<?php } ?>
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if (!empty($contact_phone)) { ?>
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<hr>
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
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<br>
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<?php }
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if (!empty($contact_mobile)) { ?>
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<i class="fa fa-fw fa-mobile-alt text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
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<br>
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<?php } ?>
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<hr>
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<?php
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<?php
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$sql_prev_ticket = "SELECT ticket_id, ticket_created_at, ticket_subject, ticket_status, ticket_assigned_to FROM tickets WHERE ticket_contact_id = " . intval($contact_id) . " AND ticket_id < " . intval($ticket_id) . " ORDER BY ticket_id DESC LIMIT 1";
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$sql_prev_ticket = "SELECT ticket_id, ticket_created_at, ticket_subject, ticket_status, ticket_assigned_to FROM tickets WHERE ticket_contact_id = " . intval($contact_id) . " AND ticket_id < " . intval($ticket_id) . " ORDER BY ticket_id DESC LIMIT 1";
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$row = mysqli_fetch_assoc(mysqli_query($mysqli, $sql_prev_ticket));
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$row = mysqli_fetch_assoc(mysqli_query($mysqli, $sql_prev_ticket));
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if ($row) {
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if ($row) {
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$prev_ticket_id = intval($row['ticket_id']);
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$prev_ticket_id = intval($row['ticket_id']);
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$prev_ticket_subject = htmlentities($row['ticket_subject']);
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$prev_ticket_subject = htmlentities($row['ticket_subject']);
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$prev_ticket_status = htmlentities($row['ticket_status']);
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$prev_ticket_status = htmlentities($row['ticket_status']);
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}
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}
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?>
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?>
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<div class="row">
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<div class="row">
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<div class="col-sm-12">
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<div class="col-sm-12">
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<?php if (!empty($prev_ticket_id)) { ?>
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<?php if (!empty($prev_ticket_id)) { ?>
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<i class="fa fa-history text-secondary ml-1 mr-2 mb-2"></i><b>Previous ticket:</b>
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<i class="fa fa-history text-secondary ml-1 mr-2 mb-2"></i><b>Previous ticket:</b>
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<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
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<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
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<br>
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<br>
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<?php if ($prev_ticket_status == 'Open') { ?>
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<?php if ($prev_ticket_status == 'Open') { ?>
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<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
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<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
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<span class="text-danger"><?php echo $prev_ticket_status; ?></span>
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<span class="text-danger"><?php echo $prev_ticket_status; ?></span>
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<?php } else { ?>
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<?php } else { ?>
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<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
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<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
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<span class="text-success"><?php echo $prev_ticket_status; ?></span>
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<span class="text-success"><?php echo $prev_ticket_status; ?></span>
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<?php } ?>
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<?php } ?>
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<?php } ?>
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</div>
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<?php } ?>
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</div>
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</div>
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</div>
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</div>
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<?php } else { ?>
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<div><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add a Contact</a></div>
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<?php } ?>
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</div>
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</div>
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</div>
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<?php } ?>
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<!-- Ticket watchers card -->
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<!-- Ticket watchers card -->
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<?php
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<?php
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