diff --git a/post/ticket.php b/post/ticket.php index 57ce51e6..db226148 100644 --- a/post/ticket.php +++ b/post/ticket.php @@ -525,7 +525,6 @@ if (isset($_POST['bulk_assign_ticket'])) { // Logging mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Edit', log_description = '$session_name reassigned ticket $ticket_prefix$ticket_number - $ticket_subject to $agent_name', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_id"); - $tickets_assigned_body .= "$ticket_prefix$ticket_number - $ticket_subject
"; } // End For Each Ticket ID Loop @@ -545,7 +544,7 @@ if (isset($_POST['bulk_assign_ticket'])) { $company_name = sanitizeInput($session_company_name); $subject = "$config_app_name $ticket_count tickets have been assigned to you"; - $body = "Hi $agent_name,

$ticket_count tickets have been assigned to you!

$tickets_assigned_body
Thanks,
$session_name
$company_name"; + $body = "Hi $agent_name,

$session_name assigned $ticket_count tickets to you!

$tickets_assigned_body
Thanks,
$session_name
$company_name"; // Email Ticket Agent // Queue Mail