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Ticketing updates

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This commit is contained in:
Marcus Hill
2022-02-24 17:57:41 +00:00
parent 3f50449027
commit a335f3be99
6 changed files with 101 additions and 91 deletions
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32
client_tickets.php
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@@ -113,11 +113,16 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
$ticket_status = $row['ticket_status'];
$ticket_created_at = $row['ticket_created_at'];
$ticket_updated_at = $row['ticket_updated_at'];
if(empty($ticket_updated_at)){
$ticket_updated_at_display = "<p class='text-danger'>Never</p>";
}else{
$ticket_updated_at_display = $ticket_updated_at;
}
if (empty($ticket_updated_at)) {
if($ticket_status == "Closed"){
$ticket_updated_at_display = "<p>Never</p>";
}
else{
$ticket_updated_at_display = "<p class='text-danger'>Never</p>";
}
} else {
$ticket_updated_at_display = $ticket_updated_at;
}
$ticket_closed_at = $row['ticket_closed_at'];
if($ticket_status == "Open"){
@@ -137,12 +142,17 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
}else{
$ticket_priority_display = "-";
}
$ticket_assigned_to = $row['ticket_assigned_to'];
if(empty($ticket_assigned_to)){
$ticket_assigned_to_display = "<p class='text-danger'>Not Assigned</p>";
}else{
$ticket_assigned_to_display = $row['user_name'];
}
$ticket_assigned_to = $row['ticket_assigned_to'];
if (empty($ticket_assigned_to)) {
if($ticket_status == "Closed"){
$ticket_assigned_to_display = "<p>Not Assigned</p>";
}
else{
$ticket_assigned_to_display = "<p class='text-danger'>Not Assigned</p>";
}
} else {
$ticket_assigned_to_display = $row['user_name'];
}
$contact_id = $row['contact_id'];
$contact_name = $row['contact_name'];
if(empty($contact_name)){