diff --git a/agent/ticket.php b/agent/ticket.php
index 30fdcd01..ed623412 100644
--- a/agent/ticket.php
+++ b/agent/ticket.php
@@ -149,7 +149,8 @@ if (isset($_GET['ticket_id'])) {
         $vendor_description = nullable_htmlentities($row['vendor_description']);
         $vendor_account_number = nullable_htmlentities($row['vendor_account_number']);
         $vendor_contact_name = nullable_htmlentities($row['vendor_contact_name']);
-        $vendor_phone = formatPhoneNumber($row['vendor_phone']);
+        $vendor_phone_country_code = nullable_htmlentities($row['vendor_phone_country_code']);
+        $vendor_phone = nullable_htmlentities(formatPhoneNumber($row['vendor_phone'], $vendor_phone_country_code));
         $vendor_extension = nullable_htmlentities($row['vendor_extension']);
         $vendor_email = nullable_htmlentities($row['vendor_email']);
         $vendor_website = nullable_htmlentities($row['vendor_website']);