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Add Skyetel text messaging with two-way ticket texting, text to ticket for contacts, Text reply on tickets, a Texts inbox for unmatched numbers, verification codes and spam (codes masked, limited to credential access, every reveal audited, wiped after a day), STOP/START/HELP handling, a text log with retry and cancel in Maintenance > Text Messages, the Text Messages cron job, and texts to clients about their tickets, visits, visit reminders and invoices with per-contact opt-in from the contact, by text or in the client portal, quiet hours, and new settings in Tickets and Notifications (database 3.6.0 and 3.6.1)

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johnnyq
2026-11-06 00:08:10 -05:00
parent 87cdf79b28
commit b391e2ce6c
45 changed files with 4165 additions and 31 deletions
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53
cron/sms_queue.php Normal file
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<?php
/*
* ITFlow - Text Messages job
*
* Sends the texts waiting to go (smsQueueRun() in functions/sms.php) - a reply too long for
* one text, one that couldn't go the first time, one queued while the service was busy -
* oldest first, a second apart, within the service's limit, those waiting for the morning once
* it comes; queues reminders of visits and calls coming up (smsVisitReminders()); and tidies the
* log (smsTidy()):
* a verification code's words are wiped a day after it came, spam and dismissed texts go
* after a month, the rest after a year.
*
* Safe on an interval: a text is claimed before it is sent, so this and a reply sent from a
* ticket can't both send it. With texting not set up, a run is one query and nothing else.
*/
// Set working directory to the directory this cron script lives at.
chdir(dirname(__FILE__));
// Ensure we're running from command line
if (php_sapi_name() !== 'cli') {
die("This script must be run from the command line.\n");
}
// Prevent overlapping runs of this script
$cron_lock_script = __FILE__;
require_once "includes/cron_lock.php";
require_once "../config.php";
// Set Timezone
require_once "../includes/inc_set_timezone.php";
require_once "../functions.php";
$sms_queue_settings = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT config_enable_cron FROM settings WHERE company_id = 1"));
if (intval($sms_queue_settings['config_enable_cron'] ?? 0) == 0) {
cronJobStop("Cron: is not enabled\n");
}
if (!smsProvider()) {
cronJobStop("Texting isn't set up\n");
}
smsTidy();
// Reminders of visits and calls coming up, to contacts who agreed to texts - queued, then sent with the rest
$sms_queue_reminders = smsVisitReminders();
$sms_queue_counts = smsQueueRun(45);
echo "Texts: {$sms_queue_counts['sent']} sent, {$sms_queue_counts['failed']} not sent, {$sms_queue_counts['waiting']} waiting" . ($sms_queue_reminders ? ", $sms_queue_reminders reminders queued" : '') . "\n";