mirror of
https://github.com/itflow-org/itflow
synced 2026-02-28 02:44:53 +00:00
Reworked Markup code under ticket details, added frontend to change Vendor and asset
This commit is contained in:
johnnyq
412
ticket.php
412
ticket.php
@@ -463,273 +463,290 @@ if (isset($_GET['ticket_id'])) {
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<!-- Client card -->
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<div class="card card-body card-outline card-primary mb-3">
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<div>
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<h5><strong><?php echo $client_name; ?></strong></h5>
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<?php
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if (!empty($location_phone)) { ?>
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<h5><strong><?php echo $client_name; ?></strong></h5>
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<?php
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if (!empty($location_phone)) { ?>
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<div class="mt-1">
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><?php echo $location_phone; ?>
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<br>
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<?php } ?>
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</div>
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<?php } ?>
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<?php
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if (!empty($client_tags_display)) {
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echo "$client_tags_display";
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} ?>
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</div>
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<?php
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if (!empty($client_tags_display)) { ?>
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<div class="mt-1"><?php echo $client_tags_display; ?></div>
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<?php } ?>
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</div>
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<!-- End Client card -->
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<!-- Client contact card -->
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<!-- Contact card -->
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<div class="card card-body card-outline card-dark mb-3">
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<div>
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<h4 class="text-secondary">Contact</h4>
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<?php if (!empty($contact_id)) { ?>
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<h4 class="text-secondary">Contact</h4>
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<?php if (!empty($contact_id)) { ?>
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<span class="">
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<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><strong><?php echo $contact_name; ?></strong></a>
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</span>
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<span class="ml-1">
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<a href="#" tabindex="0" role="button" data-toggle="popover" title="Related Tickets" data-html="true"
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data-content = "Open tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Open'><?php echo $ticket_related_open; ?></a></strong><br>
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Closed tickets: <strong><a href='tickets.php?contact_id=<?php echo $contact_id; ?>&status=Closed'><?php echo $ticket_related_closed; ?></a></strong>">
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<!-- <span class="badge bg-secondary">--><?php //echo $ticket_related_total; ?><!--</span>-->
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<div>
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<i class="fa fa-fw fa-user text-secondary ml-1 mr-2"></i><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><strong><?php echo $contact_name; ?></strong>
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</a>
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</span>
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<br>
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</div>
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<?php
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if (!empty($location_name)) { ?>
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<i class="fa fa-fw fa-map-marker-alt text-secondary ml-1 mr-2 mb-2"></i><?php echo $location_name; ?>
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<br>
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<div class="mt-2">
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<i class="fa fa-fw fa-map-marker-alt text-secondary ml-1 mr-2"></i><?php echo $location_name; ?>
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</div>
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<?php }
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if (!empty($contact_email)) { ?>
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<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
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<br>
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<div class="mt-2">
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<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
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</div>
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<?php }
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if (!empty($contact_phone)) { ?>
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
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<br>
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<div class="mt-2">
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
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</div>
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<?php }
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if (!empty($contact_mobile)) { ?>
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<i class="fa fa-fw fa-mobile-alt text-secondary ml-1 mr-2 mb-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
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<br>
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<div class="mt-2">
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<i class="fa fa-fw fa-mobile-alt text-secondary ml-1 mr-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
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</div>
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<?php } ?>
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<hr>
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<?php
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$sql_prev_ticket = "SELECT ticket_id, ticket_created_at, ticket_subject, ticket_status, ticket_assigned_to FROM tickets WHERE ticket_contact_id = " . intval($contact_id) . " AND ticket_id < " . intval($ticket_id) . " ORDER BY ticket_id DESC LIMIT 1";
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$sql_prev_ticket = "SELECT ticket_id, ticket_created_at, ticket_subject, ticket_status, ticket_assigned_to FROM tickets WHERE ticket_contact_id = $contact_id AND ticket_id <> $ticket_id ORDER BY ticket_id DESC LIMIT 1";
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$row = mysqli_fetch_assoc(mysqli_query($mysqli, $sql_prev_ticket));
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if ($row) {
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$prev_ticket_id = intval($row['ticket_id']);
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$prev_ticket_subject = htmlentities($row['ticket_subject']);
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$prev_ticket_status = htmlentities($row['ticket_status']);
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}
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$prev_ticket_id = intval($row['ticket_id']);
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$prev_ticket_subject = htmlentities($row['ticket_subject']);
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$prev_ticket_status = htmlentities($row['ticket_status']);
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?>
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<div class="row">
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<div class="col-sm-12">
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<?php if (!empty($prev_ticket_id)) { ?>
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<i class="fa fa-history text-secondary ml-1 mr-2 mb-2"></i><b>Previous ticket:</b>
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<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
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<br>
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<?php if ($prev_ticket_status == 'Open') { ?>
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<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
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<span class="text-danger"><?php echo $prev_ticket_status; ?></span>
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<?php } else { ?>
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<i class="fa fa-hourglass-start text-secondary ml-1 mr-2 mb-2"></i> <b>Status:</b>
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<span class="text-success"><?php echo $prev_ticket_status; ?></span>
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<?php } ?>
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<?php } ?>
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</div>
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<div>
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<i class="fa fa-fw fa-history text-secondary ml-1 mr-2"></i><b>Previous ticket:</b>
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<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
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</div>
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<?php } else { ?>
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<div><a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add a Contact</a></div>
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<?php } ?>
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</div>
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<div class="mt-1">
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<?php if ($prev_ticket_status == 'Open') { ?>
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<i class="fa fa-fw fa-hourglass-start text-secondary ml-1 mr-2"></i><strong>Status:</strong>
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<span class="text-danger"><?php echo $prev_ticket_status; ?></span>
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<?php } else { ?>
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<i class="fa fa-fw fa-hourglass-start text-secondary ml-1 mr-2"></i><strong>Status:</strong>
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<span class="text-success"><?php echo $prev_ticket_status; ?></span>
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<?php } ?>
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</div>
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<?php } else { ?>
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<div>
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<a href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add a Contact</a>
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</div>
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<?php } ?>
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</div>
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<!-- End client contact card -->
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<!-- End contact card -->
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<!-- Ticket watchers card -->
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<?php
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// Get Watchers
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$sql_ticket_watchers = mysqli_query($mysqli, "SELECT * FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id ORDER BY watcher_email DESC");
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<div class="card card-body card-outline card-dark mb-3">
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<h4 class="text-secondary">Watchers</h4>
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if (mysqli_num_rows($sql_ticket_watchers) > 0 ) { ?>
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<div class="card card-body card-outline card-dark mb-3">
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<h4 class="text-secondary">Watchers</h4>
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<?php
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while ($ticket_watcher_row = mysqli_fetch_array($sql_ticket_watchers)) {
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$ticket_watcher_email = $ticket_watcher_row['watcher_email'];
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echo "<div class='mt-1'>$ticket_watcher_email</div>";
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}
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?>
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<div>
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<a href="#" data-toggle="modal" data-target="#editTicketWatchersModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add a Watcher</a>
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</div>
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<?php } ?>
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<?php
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// Get Watchers
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$sql_ticket_watchers = mysqli_query($mysqli, "SELECT * FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id ORDER BY watcher_email DESC");
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while ($ticket_watcher_row = mysqli_fetch_array($sql_ticket_watchers)) {
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$ticket_watcher_email = $ticket_watcher_row['watcher_email'];
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?>
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<div class='mt-1'><?php echo $ticket_watcher_email; ?></div>
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<?php } ?>
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</div>
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<!-- End Ticket watchers card -->
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<!-- Ticket Details card -->
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<div class="card card-body card-outline card-dark mb-3">
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<h4 class="text-secondary">Details</h4>
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<div class="ml-1"><i class="fa fa-fw fa-thermometer-half text-secondary mr-2 mb-2"></i><a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><?php echo $ticket_priority_display; ?></a></div>
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<div class="ml-1"><i class="fa fa-fw fa-calendar text-secondary mr-2 mb-2"></i>Created: <?php echo $ticket_created_at; ?></div>
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<div class="ml-1"><i class="fa fa-fw fa-history text-secondary mr-2 mb-2"></i>Updated: <strong><?php echo $ticket_updated_at; ?></strong></div>
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<div>
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<i class="fa fa-fw fa-thermometer-half text-secondary ml-1 mr-2"></i><a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><?php echo $ticket_priority_display; ?></a>
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</div>
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<div class="mt-1">
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<i class="fa fa-fw fa-calendar text-secondary ml-1 mr-2"></i>Created: <?php echo $ticket_created_at; ?>
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</div>
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<div class="mt-2">
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<i class="fa fa-fw fa-history text-secondary ml-1 mr-2"></i>Updated: <strong><?php echo $ticket_updated_at; ?></strong>
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</div>
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<?php
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if ($ticket_status == "Closed") {
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$sql_closed_by = mysqli_query($mysqli, "SELECT * FROM tickets, users WHERE ticket_closed_by = user_id");
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$row = mysqli_fetch_array($sql_closed_by);
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$ticket_closed_by_display = nullable_htmlentities($row['user_name']); ?>
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<div class="ml-1"><i class="fa fa-fw fa-user text-secondary mr-2 mb-2"></i>Closed by: <?php echo ucwords($ticket_closed_by_display); ?></a></div>
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<div class="ml-1"><i class="fa fa-fw fa-comment-dots text-secondary mr-2 mb-2"></i>Feedback: <?php echo $ticket_feedback; ?></a></div>
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$ticket_closed_by_display = nullable_htmlentities($row['user_name']);
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?>
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<div class="mt-1">
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<i class="fa fa-fw fa-user text-secondary ml-1 mr-2"></i>Closed by: <?php echo ucwords($ticket_closed_by_display); ?>
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</div>
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<div class="mt-1">
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<i class="fa fa-fw fa-comment-dots text-secondary ml-1 mr-2"></i>Feedback: <?php echo $ticket_feedback; ?>
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</div>
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<?php } ?>
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<?php if (!empty($ticket_total_reply_time)) { ?>
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<div class="ml-1"><i class="far fa-fw fa-clock text-secondary mr-2 mb-2"></i>Total time worked: <?php echo $ticket_total_reply_time; ?></div>
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<div class="mt-1">
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<i class="far fa-fw fa-clock text-secondary ml-1 mr-2"></i>Total time worked: <?php echo $ticket_total_reply_time; ?>
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</div>
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<?php } ?>
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</div>
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<!-- End Ticket details card -->
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<!-- Ticket asset details card -->
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<?php if (!empty($asset_id)) { ?>
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<div class="card card-body card-outline card-dark mb-3">
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<!-- Asset card -->
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<div class="card card-body card-outline card-dark mb-3">
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<h4 class="text-secondary">Asset</h4>
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<?php if ($asset_id == 0) { ?>
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<div>
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<h4 class="text-secondary">Asset</h4>
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<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2 mb-2"></i><strong><?php echo $asset_name; ?></strong>
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<br>
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<a href="#" data-toggle="modal" data-target="#editTicketAssetModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add an Asset</a>
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</div>
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<?php } else { ?>
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<?php if (!empty($asset_os)) { ?>
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<i class="fab fa-fw fa-microsoft text-secondary ml-1 mr-2 mb-2"></i><?php echo $asset_os; ?>
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<br>
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<?php }
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<div>
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<i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2"></i><strong><?php echo $asset_name; ?></strong>
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</div>
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if (!empty($asset_ip)) { ?>
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<i class="fa fa-fw fa-network-wired text-secondary ml-1 mr-2 mb-2"></i><?php echo $asset_ip; ?>
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<br>
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<?php }
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<?php if (!empty($asset_os)) { ?>
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<div class="mt-1">
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<i class="fab fa-fw fa-microsoft text-secondary ml-1 mr-2"></i><?php echo $asset_os; ?>
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</div>
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<?php }
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if (!empty($asset_make)) { ?>
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<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i>Model: <?php echo "$asset_make $asset_model"; ?>
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<br>
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<?php }
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if (!empty($asset_ip)) { ?>
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<div class="mt-1">
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<i class="fa fa-fw fa-network-wired text-secondary ml-1 mr-2"></i><?php echo $asset_ip; ?>
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</div>
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<?php }
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if (!empty($asset_serial)) { ?>
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<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2 mb-2"></i>Service Tag: <?php echo $asset_serial; ?>
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<br>
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<?php }
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if (!empty($asset_make)) { ?>
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<div class="mt-1">
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<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2"></i>Model: <?php echo "$asset_make $asset_model"; ?>
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</div>
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<?php }
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if (!empty($asset_warranty_expire)) { ?>
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<i class="far fa-fw fa-calendar-alt text-secondary ml-1 mr-2 mb-2"></i>Warranty expires: <strong><font color="<?php echo $warranty_status_color ?>"> <?php echo $dt_value ?></font></strong>
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<br>
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<?php }
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if (!empty($asset_serial)) { ?>
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<div class="mt-1">
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<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2"></i>Service Tag: <?php echo $asset_serial; ?>
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</div>
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<?php }
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if ($ticket_asset_count > 0) { ?>
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if (!empty($asset_warranty_expire)) { ?>
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<div class="mt-1">
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<i class="far fa-fw fa-calendar-alt text-secondary ml-1 mr-2"></i>Warranty expires: <strong><?php echo $asset_warranty_expire ?></strong>
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</div>
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<?php }
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<button class="btn btn-block btn-secondary" data-toggle="modal" data-target="#assetTicketsModal">Service History (<?php echo $ticket_asset_count; ?>)</button>
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if ($ticket_asset_count > 0) { ?>
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<div class="modal" id="assetTicketsModal" tabindex="-1">
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<div class="modal-dialog modal-lg">
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<div class="modal-content bg-dark">
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<div class="modal-header">
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<h5 class="modal-title"><i class="fa fa-fw fa-desktop"></i> <?php echo $asset_name; ?></h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<div class="modal-body bg-white">
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<?php
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// Query is run from client_assets.php
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while ($row = mysqli_fetch_array($sql_asset_tickets)) {
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$service_ticket_id = intval($row['ticket_id']);
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$service_ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
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$service_ticket_number = intval($row['ticket_number']);
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$service_ticket_subject = nullable_htmlentities($row['ticket_subject']);
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$service_ticket_status = nullable_htmlentities($row['ticket_status']);
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$service_ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
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$service_ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
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?>
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<p>
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<i class="fas fa-fw fa-ticket-alt"></i>
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Ticket: <a href="ticket.php?ticket_id=<?php echo $service_ticket_id; ?>"><?php echo "$service_ticket_prefix$service_ticket_number" ?></a> <?php echo "on $service_ticket_created_at - <b>$service_ticket_subject</b> ($service_ticket_status)"; ?>
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</p>
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<?php
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}
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?>
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</div>
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<div class="modal-footer bg-white">
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<button type="button" class="btn btn-secondary" data-dismiss="modal">Cancel</button>
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</div>
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<button class="btn btn-block btn-secondary mt-2" data-toggle="modal" data-target="#assetTicketsModal">Service History (<?php echo $ticket_asset_count; ?>)</button>
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<div class="modal" id="assetTicketsModal" tabindex="-1">
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<div class="modal-dialog modal-lg">
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<div class="modal-content bg-dark">
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<div class="modal-header">
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<h5 class="modal-title"><i class="fa fa-fw fa-desktop"></i> <?php echo $asset_name; ?></h5>
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<button type="button" class="close text-white" data-dismiss="modal">
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<span>×</span>
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</button>
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</div>
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<div class="modal-body bg-white">
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<?php
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// Query is run from client_assets.php
|
||||
while ($row = mysqli_fetch_array($sql_asset_tickets)) {
|
||||
$service_ticket_id = intval($row['ticket_id']);
|
||||
$service_ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
|
||||
$service_ticket_number = intval($row['ticket_number']);
|
||||
$service_ticket_subject = nullable_htmlentities($row['ticket_subject']);
|
||||
$service_ticket_status = nullable_htmlentities($row['ticket_status']);
|
||||
$service_ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
|
||||
$service_ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
|
||||
?>
|
||||
<p>
|
||||
<i class="fas fa-fw fa-ticket-alt"></i>
|
||||
Ticket: <a href="ticket.php?ticket_id=<?php echo $service_ticket_id; ?>"><?php echo "$service_ticket_prefix$service_ticket_number" ?></a> <?php echo "on $service_ticket_created_at - <b>$service_ticket_subject</b> ($service_ticket_status)"; ?>
|
||||
</p>
|
||||
<?php
|
||||
}
|
||||
?>
|
||||
</div>
|
||||
<div class="modal-footer bg-white">
|
||||
<button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
|
||||
</div>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<?php
|
||||
<?php } // End Ticket asset Count ?>
|
||||
|
||||
<?php } // End if asset_id == 0 else ?>
|
||||
|
||||
}
|
||||
</div>
|
||||
<!-- End Asset card -->
|
||||
|
||||
?>
|
||||
|
||||
</div>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
<!-- Vendor card -->
|
||||
<?php if (!empty($vendor_id)) { ?>
|
||||
<div class="card card-body card-outline card-dark mb-3">
|
||||
<!-- Vendor card -->
|
||||
<div class="card card-body card-outline card-dark mb-3">
|
||||
<h4 class="text-secondary">Vendor</h4>
|
||||
<?php if (empty($vendor_id)) { ?>
|
||||
<div>
|
||||
<h4 class="text-secondary">Vendor</h4>
|
||||
<i class="fa fa-fw fa-building text-secondary ml-1 mr-2 mb-2"></i><strong><?php echo $vendor_name; ?></strong>
|
||||
<br>
|
||||
<?php
|
||||
|
||||
if (!empty($vendor_contact_name)) { ?>
|
||||
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2 mb-2"></i><?php echo $vendor_contact_name; ?>
|
||||
<br>
|
||||
<?php }
|
||||
|
||||
if (!empty($ticket_vendor_ticket_number)) { ?>
|
||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2 mb-2"></i><?php echo $ticket_vendor_ticket_number; ?>
|
||||
<br>
|
||||
<?php }
|
||||
|
||||
if (!empty($vendor_email)) { ?>
|
||||
<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2 mb-2"></i><a href="mailto:<?php echo $vendor_email; ?>"><?php echo $vendor_email; ?></a>
|
||||
<br>
|
||||
<?php }
|
||||
|
||||
if (!empty($vendor_phone)) { ?>
|
||||
<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><?php echo $vendor_phone; ?>
|
||||
<br>
|
||||
<?php }
|
||||
|
||||
if (!empty($vendor_website)) { ?>
|
||||
<i class="fa fa-fw fa-globe text-secondary ml-1 mr-2 mb-2"></i><?php echo $vendor_website; ?>
|
||||
<br>
|
||||
<?php } ?>
|
||||
|
||||
<a href="#" data-toggle="modal" data-target="#editTicketVendorModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add a Vendor</a>
|
||||
</div>
|
||||
</div>
|
||||
<?php } else { ?>
|
||||
<div>
|
||||
<i class="fa fa-fw fa-building text-secondary ml-1 mr-2"></i><strong><?php echo $vendor_name; ?></strong>
|
||||
</div>
|
||||
<?php
|
||||
|
||||
<?php } ?>
|
||||
if (!empty($vendor_contact_name)) { ?>
|
||||
<div class="mt-1">
|
||||
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2"></i><?php echo $vendor_contact_name; ?>
|
||||
</div>
|
||||
<?php }
|
||||
|
||||
if (!empty($ticket_vendor_ticket_number)) { ?>
|
||||
<div class="mt-1">
|
||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2"></i><?php echo $ticket_vendor_ticket_number; ?>
|
||||
</div>
|
||||
<?php }
|
||||
|
||||
if (!empty($vendor_email)) { ?>
|
||||
<div class="mt-1">
|
||||
<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2"></i><a href="mailto:<?php echo $vendor_email; ?>"><?php echo $vendor_email; ?></a>
|
||||
</div>
|
||||
<?php }
|
||||
|
||||
if (!empty($vendor_phone)) { ?>
|
||||
<div class="mt-1">
|
||||
<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2"></i><?php echo $vendor_phone; ?>
|
||||
</div>
|
||||
<?php }
|
||||
|
||||
if (!empty($vendor_website)) { ?>
|
||||
<div class="mt-1">
|
||||
<i class="fa fa-fw fa-globe text-secondary ml-1 mr-2"></i><?php echo $vendor_website; ?>
|
||||
</div>
|
||||
<?php } ?>
|
||||
|
||||
<?php } //End Else ?>
|
||||
</div>
|
||||
<!-- End Vendor card -->
|
||||
|
||||
<form action="post.php" method="post">
|
||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
||||
@@ -780,6 +797,9 @@ if (isset($_GET['ticket_id'])) {
|
||||
<?php
|
||||
require_once("ticket_edit_modal.php");
|
||||
require_once("ticket_edit_contact_modal.php");
|
||||
require_once("ticket_edit_asset_modal.php");
|
||||
require_once("ticket_edit_vendor_modal.php");
|
||||
require_once("ticket_edit_watchers_modal.php");
|
||||
require_once("ticket_edit_priority_modal.php");
|
||||
require_once("ticket_change_client_modal.php");
|
||||
require_once("ticket_merge_modal.php");
|
||||
|
||||
Reference in New Issue
Block a user