Client Portal - Allow client choose asset during ticket creation

This commit is contained in:
Marcus Hill
2025-06-28 15:49:17 +01:00
parent 19af05ebee
commit bc9529c488
2 changed files with 29 additions and 1 deletions

View File

@@ -15,6 +15,7 @@ if (isset($_POST['add_ticket'])) {
$subject = sanitizeInput($_POST['subject']);
$details = mysqli_real_escape_string($mysqli, ($_POST['details']));
$category = intval($_POST['category']);
$asset = intval($_POST['asset']);
// Get settings from get_settings.php
$config_ticket_prefix = sanitizeInput($config_ticket_prefix);
@@ -38,7 +39,7 @@ if (isset($_POST['add_ticket'])) {
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Portal', ticket_category = $category, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $config_ticket_default_billable, ticket_created_by = $session_user_id, ticket_contact_id = $session_contact_id, ticket_url_key = '$url_key', ticket_client_id = $session_client_id");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Portal', ticket_category = $category, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $config_ticket_default_billable, ticket_created_by = $session_user_id, ticket_contact_id = $session_contact_id, ticket_asset_id = $asset, ticket_url_key = '$url_key', ticket_client_id = $session_client_id");
$ticket_id = mysqli_insert_id($mysqli);
// Notify agent DL of the new ticket, if populated with a valid email