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Client Portal - Allow client choose asset during ticket creation

This commit is contained in:
Marcus Hill 2025-06-28 15:49:17 +01:00
parent 19af05ebee
commit bc9529c488
2 changed files with 29 additions and 1 deletions
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3
client/post.php
View File

@ -15,6 +15,7 @@ if (isset($_POST['add_ticket'])) {
$subject = sanitizeInput($_POST['subject']);
$details = mysqli_real_escape_string($mysqli, ($_POST['details']));
$category = intval($_POST['category']);
$asset = intval($_POST['asset']);
// Get settings from get_settings.php
$config_ticket_prefix = sanitizeInput($config_ticket_prefix);
@ -38,7 +39,7 @@ if (isset($_POST['add_ticket'])) {
$new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Portal', ticket_category = $category, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $config_ticket_default_billable, ticket_created_by = $session_user_id, ticket_contact_id = $session_contact_id, ticket_url_key = '$url_key', ticket_client_id = $session_client_id");
mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'Portal', ticket_category = $category, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $config_ticket_default_billable, ticket_created_by = $session_user_id, ticket_contact_id = $session_contact_id, ticket_asset_id = $asset, ticket_url_key = '$url_key', ticket_client_id = $session_client_id");
$ticket_id = mysqli_insert_id($mysqli);
// Notify agent DL of the new ticket, if populated with a valid email

27
client/ticket_add.php
View File

@ -6,6 +6,9 @@
require_once 'includes/inc_all.php';
// Allow clients to select a related asset when raising a ticket
$sql_assets = mysqli_query($mysqli, "SELECT asset_id, asset_name, asset_type FROM assets WHERE asset_contact_id = $session_contact_id AND asset_client_id = $session_client_id AND asset_archived_at IS NULL ORDER BY asset_name ASC");
?>
<ol class="breadcrumb d-print-none">
@ -75,6 +78,30 @@ require_once 'includes/inc_all.php';
</div>
</div>
<?php if (mysqli_num_rows($sql_assets) > 0) { ?>
<div class="form-group">
<label>Asset</label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-desktop"></i></span>
</div>
<select class="form-control select2" name="asset">
<option value="0">- None -</option>
<?php
while ($row = mysqli_fetch_array($sql_assets)) {
$asset_id = intval($row['asset_id']);
$asset_name = sanitizeInput($row['asset_name']);
$asset_type = sanitizeInput($row['asset_type']);
?>
<option value="<?php echo $asset_id ?>"><?php echo "$asset_name ($asset_type)"; ?></option>
<?php
}
?>
</select>
</div>
</div>
<?php } ?>
<div class="form-group">