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Removed Ticket assignment through edit ticket, has to be done within the ticket itself, properly update the status to assigned and pending-assignment based off whos assigned to the ticket
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@@ -62,35 +62,6 @@
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</div>
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</div>
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<div class="form-group">
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<label>Assigned to</label>
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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</div>
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<select class="form-control select2" name="assigned_to">
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<option value="0">Not Assigned</option>
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<?php
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$sql_assign_to_select = mysqli_query(
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$mysqli,
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"SELECT users.user_id, user_name FROM users
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LEFT JOIN user_settings on users.user_id = user_settings.user_id
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WHERE user_role > 1 AND user_archived_at IS NULL ORDER BY user_name ASC"
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);
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while ($row = mysqli_fetch_array($sql_assign_to_select)) {
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$user_id = intval($row['user_id']);
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$user_name = nullable_htmlentities($row['user_name']);
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?>
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<option <?php if ($ticket_assigned_to == $user_id) { echo "selected"; } ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
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<?php
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}
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?>
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</select>
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</div>
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</div>
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</div>
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<div class="tab-pane fade" id="pills-contacts<?php echo $ticket_id; ?>">
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