From c154113474f5c328a940939a4991834dd8b96d34 Mon Sep 17 00:00:00 2001 From: johnnyq Date: Mon, 12 Jan 2026 15:18:22 -0500 Subject: [PATCH] Do not add Signature on ticket comment if Public only when reply is emailed --- agent/post/ticket.php | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/agent/post/ticket.php b/agent/post/ticket.php index 48d6b0d7..f0b63526 100644 --- a/agent/post/ticket.php +++ b/agent/post/ticket.php @@ -1591,7 +1591,7 @@ if (isset($_POST['add_ticket_reply'])) { $ticket_reply_type = 'Internal'; } // Add Signature to the end of the ticket reply if not Internal and if there is reply - if ($ticket_reply !== '' && $ticket_reply_type !== 'Internal') { + if ($ticket_reply !== '' && $ticket_reply_type !== 'Internal' && $send_email == 1) { $ticket_reply .= getFieldById('user_settings',$session_user_id,'user_config_signature', 'raw'); }