diff --git a/cron.php b/cron.php
index ff44131e..32133597 100644
--- a/cron.php
+++ b/cron.php
@@ -259,7 +259,7 @@ if (mysqli_num_rows($sql_scheduled_tickets) > 0) {
         mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
 
         // Raise the ticket
-        mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details_escaped', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_by = $created_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id");
+        mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_by = $created_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id");
         $id = mysqli_insert_id($mysqli);
 
         // Logging
@@ -298,7 +298,7 @@ if (mysqli_num_rows($sql_scheduled_tickets) > 0) {
         if (!empty($config_smtp_host) && $config_ticket_client_general_notifications == 1 && filter_var($contact_email, FILTER_VALIDATE_EMAIL)) {
 
             $email_subject = mysqli_real_escape_string($mysqli, "Ticket created - [$ticket_prefix$ticket_number] - $ticket_subject (scheduled)");
-            $email_body    = mysqli_real_escape_string($mysqli, "<i style='color: #808080'>##- Please type your reply above this line -##</i><br><br>Hello, $contact_name<br><br>A ticket regarding \"$ticket_subject\" has been automatically created for you.<br><br>--------------------------------<br>$details--------------------------------<br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Status: Open<br>Portal: https://$config_base_url/portal/ticket.php?id=$id<br><br>~<br>$company_name<br>Support Department<br>$config_ticket_from_email<br>$company_phone");
+            $email_body    = mysqli_real_escape_string($mysqli, "<i style='color: #808080'>##- Please type your reply above this line -##</i><br><br>Hello, $contact_name<br><br>A ticket regarding \"$ticket_subject\" has been automatically created for you.<br><br>--------------------------------<br>$ticket_details--------------------------------<br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Status: Open<br>Portal: https://$config_base_url/portal/ticket.php?id=$id<br><br>~<br>$company_name<br>Support Department<br>$config_ticket_from_email<br>$company_phone");
 
             $email = [
                     'from' => $config_ticket_from_email,