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Add a 0 IN ticket_client_id for no client tickets so agents that are restricted to certain clients and still view no clients in tickets list by using a , also restrict change clients on tickets for restricted agents

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This commit is contained in:
johnnyq
2026-02-14 15:06:17 -05:00
parent 616635f951
commit ccaf15268c
6 changed files with 29 additions and 20 deletions
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8
agent/ticket.php
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@@ -9,6 +9,12 @@ if (isset($_GET['client_id'])) {
$client_url = '';
}
// Ticket client access overide
$access_permission_query_overide = '';
if (!empty($client_access_string)) {
$access_permission_query_overide = "AND ticket_client_id IN (0,$client_access_string)";
}
// Perms
enforceUserPermission('module_support');
@@ -39,7 +45,7 @@ if (isset($_GET['ticket_id'])) {
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
LEFT JOIN categories ON ticket_category = category_id
WHERE ticket_id = $ticket_id
$access_permission_query
$access_permission_query_overide
LIMIT 1"
);