mirror of
https://github.com/itflow-org/itflow
synced 2026-03-03 20:34:51 +00:00
Ticket Details UI Enhancements, Dont display entity cards if no data, Moved Add Entities to the Top Bar along with Invoice and Close Ticket. Combine the Client Details and Assign Card into one card, and Tidy Work
This commit is contained in:
johnnyq
400
ticket.php
400
ticket.php
@@ -229,6 +229,10 @@ if (isset($_GET['ticket_id'])) {
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);
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);
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// Get Watchers
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$sql_ticket_watchers = mysqli_query($mysqli, "SELECT * FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id ORDER BY watcher_email DESC");
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// Get Ticket Attachments
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// Get Ticket Attachments
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$sql_ticket_attachments = mysqli_query(
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$sql_ticket_attachments = mysqli_query(
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$mysqli,
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$mysqli,
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@@ -255,34 +259,71 @@ if (isset($_GET['ticket_id'])) {
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</ol>
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</ol>
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<div class="card card-body">
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<div class="card card-body">
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<div class="row">
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<div class="row">
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<div class="col-9">
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<div class="col-7">
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<h3><i class="fas fa-fw fa-life-ring text-secondary mr-2"></i>Ticket <?php echo "$ticket_prefix$ticket_number"; ?> <span class='p-2 badge badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status ?></span></h3>
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<h3><i class="fas fa-fw fa-life-ring text-secondary mr-2"></i>Ticket <?php echo "$ticket_prefix$ticket_number"; ?> <span class='p-2 badge badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status ?></span></h3>
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</div>
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</div>
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<?php if ($ticket_status != "Closed") { ?>
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<?php if ($ticket_status != "Closed") { ?>
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<div class="col-3">
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<div class="col-5">
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<div class="dropdown dropleft text-center d-print-none">
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<button class="btn btn-secondary btn-sm float-right" type="button" id="dropdownMenuButton" data-toggle="dropdown">
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<div class="btn-group float-right d-print-none">
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<i class="fas fa-fw fa-ellipsis-v"></i>
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</button>
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<?php if ($config_module_enable_accounting && $ticket_billable == 1) { ?>
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<div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
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<a href="#" class="btn btn-info btn-sm" href="#" data-toggle="modal" data-target="#addInvoiceFromTicketModal">
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-file-invoice mr-2"></i>Invoice Ticket
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<i class="fas fa-fw fa-edit mr-2"></i>Edit
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</a>
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#addTaskModal">
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<?php }
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<i class="fas fa-fw fa-tasks mr-2"></i>Create Task
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if ($ticket_status !== "Closed") { ?>
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<a href="post.php?close_ticket=<?php echo $ticket_id; ?>" class="btn btn-secondary btn-sm confirm-link" id="ticket_close">
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<i class="fas fa-fw fa-gavel mr-2"></i>Close Ticket
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</a>
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#mergeTicketModal<?php echo $ticket_id; ?>">
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<?php } ?>
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<i class="fas fa-fw fa-clone mr-2"></i>Merge
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</a>
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<div class="dropdown dropleft text-center mr-3">
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<a class="dropdown-item" href="#" data-toggle="modal" id="clientChangeTicketModalLoad" data-target="#clientChangeTicketModal">
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<button class="btn btn-default btn-sm" type="button" id="dropdownMenuButton" data-toggle="dropdown">
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<i class="fas fa-fw fa-people-carry mr-2"></i>Change Client
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<i class="fas fa-fw fa-plus mr-2"></i>Add
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</a>
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</button>
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<?php if ($session_user_role == 3) { ?>
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<div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#addTaskModal">
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<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_ticket=<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-tasks mr-2"></i>Create Task
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<i class="fas fa-fw fa-trash mr-2"></i>Delete
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</a>
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</a>
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<?php } ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketContactModal<?php echo $ticket_id; ?>">
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<i class="fa fa-fw fa-user mr-2"></i>Add Contact
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketAssetModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-desktop mr-2"></i>Add Asset
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketVendorModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-building mr-2"></i>Add Vendor
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#addTicketWatcherModal">
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<i class="fas fa-fw fa-users mr-2"></i>Add Watcher
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</a>
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</div>
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</div>
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<div class="dropdown dropleft text-center">
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<button class="btn btn-secondary btn-sm" type="button" id="dropdownMenuButton" data-toggle="dropdown">
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<i class="fas fa-fw fa-ellipsis-v"></i>
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</button>
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<div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-edit mr-2"></i>Edit
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" data-target="#mergeTicketModal<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-clone mr-2"></i>Merge
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</a>
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<a class="dropdown-item" href="#" data-toggle="modal" id="clientChangeTicketModalLoad" data-target="#clientChangeTicketModal">
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<i class="fas fa-fw fa-people-carry mr-2"></i>Change Client
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</a>
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<?php if ($session_user_role == 3) { ?>
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<div class="dropdown-divider"></div>
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<a class="dropdown-item text-danger text-bold confirm-link" href="post.php?delete_ticket=<?php echo $ticket_id; ?>">
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<i class="fas fa-fw fa-trash mr-2"></i>Delete
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</a>
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<?php } ?>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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@@ -467,13 +508,12 @@ if (isset($_GET['ticket_id'])) {
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?>
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?>
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<div class="card card-outline <?php if ($ticket_reply_type == 'Internal') {
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<div class="card card-outline <?php if ($ticket_reply_type == 'Internal') { echo "card-dark";
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echo "card-dark";
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} elseif ($ticket_reply_type == 'Client') {
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} elseif ($ticket_reply_type == 'Client') {
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echo "card-warning";
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echo "card-warning";
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} else {
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} else {
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echo "card-info";
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echo "card-info";
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} ?> mb-3">
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} ?> mb-3">
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<div class="card-header">
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<div class="card-header">
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<h3 class="card-title">
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<h3 class="card-title">
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<div class="media">
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<div class="media">
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@@ -550,22 +590,93 @@ if (isset($_GET['ticket_id'])) {
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<div class="col-md-3">
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<div class="col-md-3">
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<!-- Client card -->
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<!-- Ticket Details card -->
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<div class="card card-body card-outline card-primary mb-3">
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<div class="card card-body card-outline card-dark mb-3">
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<h5><strong><?php echo $client_name; ?></strong></h5>
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<h4><?php echo $client_name; ?></h4>
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<div>
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<i class="fa fa-fw fa-thermometer-half text-secondary mr-2"></i><a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><?php echo $ticket_priority_display; ?></a>
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</div>
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<div class="mt-1">
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<i class="fa fa-fw fa-calendar text-secondary mr-2"></i><?php echo $ticket_created_at; ?>
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</div>
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<div class="mt-2">
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<i class="fa fa-fw fa-history text-secondary mr-2"></i>Updated: <strong><?php echo $ticket_updated_at; ?></strong>
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</div>
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<!-- Ticket closure info -->
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<?php
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<?php
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if (!empty($location_phone)) { ?>
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if ($ticket_status == "Closed") {
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$sql_closed_by = mysqli_query($mysqli, "SELECT * FROM tickets, users WHERE ticket_closed_by = user_id");
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$row = mysqli_fetch_array($sql_closed_by);
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$ticket_closed_by_display = nullable_htmlentities($row['user_name']);
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?>
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<div class="mt-1">
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<div class="mt-1">
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2 mb-2"></i><?php echo $location_phone; ?>
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<i class="fa fa-fw fa-user text-secondary mr-2"></i>Closed by: <?php echo ucwords($ticket_closed_by_display); ?>
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</div>
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<div class="mt-1">
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<i class="fa fa-fw fa-comment-dots text-secondary mr-2"></i>Feedback: <?php echo $ticket_feedback; ?>
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</div>
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</div>
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<?php } ?>
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<?php } ?>
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<!-- END Ticket closure info -->
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<?php
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<?php
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if (!empty($client_tags_display)) { ?>
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// Ticket scheduling
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<div class="mt-1"><?php echo $client_tags_display; ?></div>
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if ($ticket_status !== "Closed") { ?>
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<div class="mt-1">
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<i class="fa fa-fw fa-calendar-check text-secondary mr-2"></i>Scheduled: <a href="#" data-toggle="modal" data-target="#editTicketScheduleModal"> <?php echo $ticket_scheduled_wording ?> </a>
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</div>
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<?php }
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// Time tracking
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if (!empty($ticket_total_reply_time)) { ?>
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<div class="mt-1">
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<i class="far fa-fw fa-clock text-secondary mr-2"></i>Total time worked: <?php echo $ticket_total_reply_time; ?>
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</div>
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<?php }
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// Billable
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if ($config_module_enable_accounting) { ?>
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<div class="mt-1">
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<i class="fa fa-fw fa-dollar-sign text-secondary mr-2"></i>Billable:
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<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
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<?php
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if ($ticket_billable == 1) {
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echo "<span class='badge badge-pill badge-success p-2'>$</span>";
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} else {
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echo "<span class='badge badge-pill badge-secondary p-2'>X</span>";
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}
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?>
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</a>
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</div>
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<?php } ?>
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<?php } ?>
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<hr>
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<!-- Assigned to -->
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<form action="post.php" method="post">
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<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
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<input type="hidden" name="ticket_status" value="<?php echo $ticket_status; ?>">
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<div class="input-group">
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<div class="input-group-prepend">
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<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
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</div>
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<select class="form-control select2" name="assigned_to" <?php if ($ticket_status == "Closed") { echo "disabled"; } ?>>
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<option value="0">Not Assigned</option>
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<?php
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while ($row = mysqli_fetch_array($sql_assign_to_select)) {
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$user_id = intval($row['user_id']);
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$user_name = nullable_htmlentities($row['user_name']); ?>
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<option <?php if ($ticket_assigned_to == $user_id) { echo "selected"; } ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
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<?php } ?>
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</select>
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<div class="input-group-append d-print-none">
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<button type="submit" class="btn btn-primary" name="assign_ticket" <?php if ($ticket_status == "Closed") { echo "disabled"; } ?>><i class="fas fa-check"></i></button>
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</div>
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</div>
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</form>
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<!-- End Assigned to -->
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</div>
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</div>
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<!-- End Client card -->
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<!-- End Ticket details card -->
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<!-- Contact card -->
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<!-- Contact card -->
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<div class="card card-body card-outline card-dark mb-3">
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<div class="card card-body card-outline card-dark mb-3">
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@@ -582,25 +693,25 @@ if (isset($_GET['ticket_id'])) {
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if (!empty($location_name)) { ?>
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if (!empty($location_name)) { ?>
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<div class="mt-2">
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<div class="mt-2">
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<i class="fa fa-fw fa-map-marker-alt text-secondary ml-1 mr-2"></i><?php echo $location_name; ?>
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<i class="fa fa-fw fa-map-marker-alt text-secondary mr-2"></i><?php echo $location_name; ?>
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</div>
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</div>
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<?php }
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<?php }
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if (!empty($contact_email)) { ?>
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if (!empty($contact_email)) { ?>
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<div class="mt-2">
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<div class="mt-2">
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<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
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<i class="fa fa-fw fa-envelope text-secondary mr-2"></i><a href="mailto:<?php echo $contact_email; ?>"><?php echo $contact_email; ?></a>
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</div>
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</div>
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<?php }
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<?php }
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if (!empty($contact_phone)) { ?>
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if (!empty($contact_phone)) { ?>
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<div class="mt-2">
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<div class="mt-2">
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<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
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<i class="fa fa-fw fa-phone text-secondary mr-2"></i><a href="tel:<?php echo $contact_phone; ?>"><?php echo $contact_phone; ?></a>
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</div>
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</div>
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<?php }
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<?php }
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if (!empty($contact_mobile)) { ?>
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if (!empty($contact_mobile)) { ?>
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<div class="mt-2">
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<div class="mt-2">
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<i class="fa fa-fw fa-mobile-alt text-secondary ml-1 mr-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
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<i class="fa fa-fw fa-mobile-alt text-secondary mr-2"></i><a href="tel:<?php echo $contact_mobile; ?>"><?php echo $contact_mobile; ?></a>
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</div>
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</div>
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<?php } ?>
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<?php } ?>
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@@ -620,11 +731,11 @@ if (isset($_GET['ticket_id'])) {
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<hr>
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<hr>
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<div>
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<div>
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<i class="fa fa-fw fa-history text-secondary ml-1 mr-2"></i><b>Previous ticket:</b>
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<i class="fa fa-fw fa-history text-secondary mr-2"></i><b>Previous ticket:</b>
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<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
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<a href="ticket.php?ticket_id=<?php echo $prev_ticket_id; ?>"><?php echo $prev_ticket_subject; ?></a>
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</div>
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</div>
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<div class="mt-1">
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<div class="mt-1">
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<i class="fa fa-fw fa-hourglass-start text-secondary ml-1 mr-2"></i><strong>Status:</strong>
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<i class="fa fa-fw fa-hourglass-start text-secondary mr-2"></i><strong>Status:</strong>
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<span class="text-success"><?php echo $prev_ticket_status; ?></span>
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<span class="text-success"><?php echo $prev_ticket_status; ?></span>
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</div>
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</div>
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<?php } ?>
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<?php } ?>
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@@ -680,31 +791,22 @@ if (isset($_GET['ticket_id'])) {
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<!-- Ticket watchers card -->
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<!-- Ticket watchers card -->
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<?php
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<?php if ($ticket_status !== "Closed" && mysqli_num_rows($sql_ticket_watchers) > 0) { ?>
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$sql_ticket_watchers = mysqli_query($mysqli, "SELECT * FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id ORDER BY watcher_email DESC");
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if ($ticket_status !== "Closed" || mysqli_num_rows($sql_ticket_watchers) > 0) { ?>
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<div class="card card-body card-outline card-dark mb-3">
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<div class="card card-body card-outline card-dark mb-3">
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<h5 class="text-secondary">Watchers</h5>
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<h5 class="text-secondary">Watchers</h5>
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<?php if ($ticket_status !== "Closed") { ?>
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<div class="d-print-none">
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<a href="#" data-toggle="modal" data-target="#addTicketWatcherModal"><i class="fa fa-fw fa-plus mr-2"></i>Add a Watcher</a>
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</div>
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<?php } ?>
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<?php
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<?php
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// Get Watchers
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// Get Watchers
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while ($ticket_watcher_row = mysqli_fetch_array($sql_ticket_watchers)) {
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while ($row = mysqli_fetch_array($sql_ticket_watchers)) {
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$watcher_id = intval($ticket_watcher_row['watcher_id']);
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$watcher_id = intval($row['watcher_id']);
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$ticket_watcher_email = nullable_htmlentities($ticket_watcher_row['watcher_email']);
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$ticket_watcher_email = nullable_htmlentities($row['watcher_email']);
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?>
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?>
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<div class='mt-1'>
|
<div class='mt-1'>
|
||||||
<i class="fa fa-fw fa-eye text-secondary ml-1 mr-2"></i><?php echo $ticket_watcher_email; ?>
|
<i class="fa fa-fw fa-eye text-secondary mr-2"></i><?php echo $ticket_watcher_email; ?>
|
||||||
<?php if ($ticket_status !== "Closed") { ?>
|
<?php if ($ticket_status !== "Closed") { ?>
|
||||||
<a class="confirm-link" href="post.php?delete_ticket_watcher=<?php echo $watcher_id; ?>">
|
<a class="confirm-link float-right" href="post.php?delete_ticket_watcher=<?php echo $watcher_id; ?>">
|
||||||
<i class="fas fa-fw fa-times text-secondary ml-1"></i>
|
<i class="fas fa-fw fa-trash-alt text-secondary"></i>
|
||||||
</a>
|
</a>
|
||||||
<?php } ?>
|
<?php } ?>
|
||||||
</div>
|
</div>
|
||||||
@@ -715,118 +817,47 @@ if (isset($_GET['ticket_id'])) {
|
|||||||
<!-- End Ticket watchers card -->
|
<!-- End Ticket watchers card -->
|
||||||
|
|
||||||
|
|
||||||
<!-- Ticket Details card -->
|
|
||||||
<div class="card card-body card-outline card-dark mb-3">
|
|
||||||
<h5 class="text-secondary">Details</h5>
|
|
||||||
<div>
|
|
||||||
<i class="fa fa-fw fa-thermometer-half text-secondary ml-1 mr-2"></i><a href="#" data-toggle="modal" data-target="#editTicketPriorityModal<?php echo $ticket_id; ?>"><?php echo $ticket_priority_display; ?></a>
|
|
||||||
</div>
|
|
||||||
<div class="mt-1">
|
|
||||||
<i class="fa fa-fw fa-calendar text-secondary ml-1 mr-2"></i>Created: <?php echo $ticket_created_at; ?>
|
|
||||||
</div>
|
|
||||||
<div class="mt-2">
|
|
||||||
<i class="fa fa-fw fa-history text-secondary ml-1 mr-2"></i>Updated: <strong><?php echo $ticket_updated_at; ?></strong>
|
|
||||||
</div>
|
|
||||||
|
|
||||||
<!-- Ticket closure info -->
|
|
||||||
<?php
|
|
||||||
if ($ticket_status == "Closed") {
|
|
||||||
$sql_closed_by = mysqli_query($mysqli, "SELECT * FROM tickets, users WHERE ticket_closed_by = user_id");
|
|
||||||
$row = mysqli_fetch_array($sql_closed_by);
|
|
||||||
$ticket_closed_by_display = nullable_htmlentities($row['user_name']);
|
|
||||||
?>
|
|
||||||
<div class="mt-1">
|
|
||||||
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2"></i>Closed by: <?php echo ucwords($ticket_closed_by_display); ?>
|
|
||||||
</div>
|
|
||||||
<div class="mt-1">
|
|
||||||
<i class="fa fa-fw fa-comment-dots text-secondary ml-1 mr-2"></i>Feedback: <?php echo $ticket_feedback; ?>
|
|
||||||
</div>
|
|
||||||
<?php } ?>
|
|
||||||
<!-- END Ticket closure info -->
|
|
||||||
|
|
||||||
<?php
|
|
||||||
// Ticket scheduling
|
|
||||||
if ($ticket_status !== "Closed") { ?>
|
|
||||||
<div class="mt-1">
|
|
||||||
<i class="fa fa-fw fa-calendar-check text-secondary ml-1 mr-2"></i>Scheduled: <a href="#" data-toggle="modal" data-target="#editTicketScheduleModal"> <?php echo $ticket_scheduled_wording ?> </a>
|
|
||||||
</div>
|
|
||||||
<?php }
|
|
||||||
|
|
||||||
// Time tracking
|
|
||||||
if (!empty($ticket_total_reply_time)) { ?>
|
|
||||||
<div class="mt-1">
|
|
||||||
<i class="far fa-fw fa-clock text-secondary ml-1 mr-2"></i>Total time worked: <?php echo $ticket_total_reply_time; ?>
|
|
||||||
</div>
|
|
||||||
<?php }
|
|
||||||
|
|
||||||
// Billable
|
|
||||||
if ($config_module_enable_accounting) { ?>
|
|
||||||
<div class="mt-1">
|
|
||||||
<i class="fa fa-fw fa-dollar-sign text-secondary ml-1 mr-2"></i>Billable:
|
|
||||||
<a href="#" data-toggle="modal" data-target="#editTicketBillableModal<?php echo $ticket_id; ?>">
|
|
||||||
<?php
|
|
||||||
if ($ticket_billable == 1) {
|
|
||||||
echo "<span class='badge badge-pill badge-success p-2'>$</span>";
|
|
||||||
} else {
|
|
||||||
echo "<span class='badge badge-pill badge-secondary p-2'>X</span>";
|
|
||||||
}
|
|
||||||
?>
|
|
||||||
</a>
|
|
||||||
</div>
|
|
||||||
<?php } ?>
|
|
||||||
</div>
|
|
||||||
<!-- End Ticket details card -->
|
|
||||||
|
|
||||||
|
|
||||||
<!-- Asset card -->
|
<!-- Asset card -->
|
||||||
<div class="card card-body card-outline card-dark mb-3">
|
<?php if ($asset_id) { ?>
|
||||||
<h5 class="text-secondary">Asset</h5>
|
<div class="card card-body card-outline card-dark mb-3">
|
||||||
|
<h5 class="text-secondary">Asset</h5>
|
||||||
<?php if ($asset_id == 0) { ?>
|
|
||||||
|
|
||||||
<div class="d-print-none">
|
|
||||||
<a href="#" data-toggle="modal" data-target="#editTicketAssetModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add an Asset</a>
|
|
||||||
</div>
|
|
||||||
|
|
||||||
<?php } else { ?>
|
|
||||||
|
|
||||||
<div>
|
<div>
|
||||||
<a href='client_asset_details.php?client_id=<?php echo $client_id ?>&asset_id=<?php echo $asset_id ?>'><i class="fa fa-fw fa-desktop text-secondary ml-1 mr-2"></i><strong><?php echo $asset_name; ?></strong></a>
|
<a href='client_asset_details.php?client_id=<?php echo $client_id ?>&asset_id=<?php echo $asset_id ?>'><i class="fa fa-fw fa-desktop text-secondary mr-2"></i><strong><?php echo $asset_name; ?></strong></a>
|
||||||
</div>
|
</div>
|
||||||
|
|
||||||
<?php if (!empty($asset_os)) { ?>
|
<?php if (!empty($asset_os)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fab fa-fw fa-microsoft text-secondary ml-1 mr-2"></i><?php echo $asset_os; ?>
|
<i class="fab fa-fw fa-microsoft text-secondary mr-2"></i><?php echo $asset_os; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($asset_ip)) { ?>
|
if (!empty($asset_ip)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-network-wired text-secondary ml-1 mr-2"></i><?php echo $asset_ip; ?>
|
<i class="fa fa-fw fa-network-wired text-secondary mr-2"></i><?php echo $asset_ip; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($asset_make)) { ?>
|
if (!empty($asset_make)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2"></i>Model: <?php echo "$asset_make $asset_model"; ?>
|
<i class="fa fa-fw fa-tag text-secondary mr-2"></i>Model: <?php echo "$asset_make $asset_model"; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($asset_serial)) { ?>
|
if (!empty($asset_serial)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-barcode text-secondary ml-1 mr-2"></i>Service Tag: <?php echo $asset_serial; ?>
|
<i class="fa fa-fw fa-barcode text-secondary mr-2"></i>Service Tag: <?php echo $asset_serial; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($asset_warranty_expire)) { ?>
|
if (!empty($asset_warranty_expire)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="far fa-fw fa-calendar-alt text-secondary ml-1 mr-2"></i>Warranty expires: <strong><?php echo $asset_warranty_expire ?></strong>
|
<i class="far fa-fw fa-calendar-alt text-secondary mr-2"></i>Warranty expires: <strong><?php echo $asset_warranty_expire ?></strong>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($asset_uri)) { ?>
|
if (!empty($asset_uri)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-globe text-secondary ml-1 mr-2"></i><a href="<?php echo $asset_uri; ?>" target="_blank"><?php echo $asset_uri; ?></a>
|
<i class="fa fa-fw fa-globe text-secondary mr-2"></i><a href="<?php echo $asset_uri; ?>" target="_blank">Access <i class="fas fa-fw fa-external-link-alt"></i></a>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
@@ -872,112 +903,55 @@ if (isset($_GET['ticket_id'])) {
|
|||||||
</div>
|
</div>
|
||||||
</div>
|
</div>
|
||||||
|
|
||||||
<?php } // End Ticket asset Count
|
<?php } // End Ticket asset Count ?>
|
||||||
?>
|
</div>
|
||||||
|
<?php } // End if asset_id ?>
|
||||||
<?php } // End if asset_id == 0 else
|
|
||||||
?>
|
|
||||||
|
|
||||||
</div>
|
|
||||||
<!-- End Asset card -->
|
<!-- End Asset card -->
|
||||||
|
|
||||||
|
|
||||||
<!-- Vendor card -->
|
<!-- Vendor card -->
|
||||||
<div class="card card-body card-outline card-dark mb-3">
|
<?php if ($vendor_id) { ?>
|
||||||
<h5 class="text-secondary">Vendor</h5>
|
<div class="card card-body card-outline card-dark mb-3">
|
||||||
<?php if (empty($vendor_id)) { ?>
|
<h5 class="text-secondary">Vendor</h5>
|
||||||
<div class="d-print-none">
|
|
||||||
<a href="#" data-toggle="modal" data-target="#editTicketVendorModal<?php echo $ticket_id; ?>"><i class="fa fa-fw fa-plus mr-2"></i>Add a Vendor</a>
|
|
||||||
</div>
|
|
||||||
<?php } else { ?>
|
|
||||||
<div>
|
<div>
|
||||||
<i class="fa fa-fw fa-building text-secondary ml-1 mr-2"></i><strong><?php echo $vendor_name; ?></strong>
|
<i class="fa fa-fw fa-building text-secondary mr-2"></i><strong><?php echo $vendor_name; ?></strong>
|
||||||
</div>
|
</div>
|
||||||
<?php
|
<?php
|
||||||
|
|
||||||
if (!empty($vendor_contact_name)) { ?>
|
if (!empty($vendor_contact_name)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-user text-secondary ml-1 mr-2"></i><?php echo $vendor_contact_name; ?>
|
<i class="fa fa-fw fa-user text-secondary mr-2"></i><?php echo $vendor_contact_name; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($ticket_vendor_ticket_number)) { ?>
|
if (!empty($ticket_vendor_ticket_number)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-tag text-secondary ml-1 mr-2"></i><?php echo $ticket_vendor_ticket_number; ?>
|
<i class="fa fa-fw fa-tag text-secondary mr-2"></i><?php echo $ticket_vendor_ticket_number; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($vendor_email)) { ?>
|
if (!empty($vendor_email)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-envelope text-secondary ml-1 mr-2"></i><a href="mailto:<?php echo $vendor_email; ?>"><?php echo $vendor_email; ?></a>
|
<i class="fa fa-fw fa-envelope text-secondary mr-2"></i><a href="mailto:<?php echo $vendor_email; ?>"><?php echo $vendor_email; ?></a>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($vendor_phone)) { ?>
|
if (!empty($vendor_phone)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-phone text-secondary ml-1 mr-2"></i><?php echo $vendor_phone; ?>
|
<i class="fa fa-fw fa-phone text-secondary mr-2"></i><?php echo $vendor_phone; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php }
|
<?php }
|
||||||
|
|
||||||
if (!empty($vendor_website)) { ?>
|
if (!empty($vendor_website)) { ?>
|
||||||
<div class="mt-1">
|
<div class="mt-1">
|
||||||
<i class="fa fa-fw fa-globe text-secondary ml-1 mr-2"></i><?php echo $vendor_website; ?>
|
<i class="fa fa-fw fa-globe text-secondary mr-2"></i><?php echo $vendor_website; ?>
|
||||||
</div>
|
</div>
|
||||||
<?php } ?>
|
<?php } ?>
|
||||||
|
|
||||||
<?php } //End Else
|
|
||||||
?>
|
|
||||||
</div>
|
|
||||||
<!-- End Vendor card -->
|
|
||||||
|
|
||||||
|
|
||||||
<!-- Assigned to -->
|
|
||||||
<form action="post.php" method="post">
|
|
||||||
<input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
|
|
||||||
<input type="hidden" name="ticket_status" value="<?php echo $ticket_status; ?>">
|
|
||||||
<div class="form-group">
|
|
||||||
<label>Assigned to</label>
|
|
||||||
<div class="input-group">
|
|
||||||
<div class="input-group-prepend">
|
|
||||||
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
|
|
||||||
</div>
|
|
||||||
<select class="form-control select2" name="assigned_to" <?php if ($ticket_status == "Closed") {
|
|
||||||
echo "disabled";
|
|
||||||
} ?>>
|
|
||||||
<option value="0">Not Assigned</option>
|
|
||||||
<?php
|
|
||||||
|
|
||||||
while ($row = mysqli_fetch_array($sql_assign_to_select)) {
|
|
||||||
$user_id = intval($row['user_id']);
|
|
||||||
$user_name = nullable_htmlentities($row['user_name']); ?>
|
|
||||||
<option <?php if ($ticket_assigned_to == $user_id) {
|
|
||||||
echo "selected";
|
|
||||||
} ?> value="<?php echo $user_id; ?>"><?php echo $user_name; ?></option>
|
|
||||||
<?php } ?>
|
|
||||||
</select>
|
|
||||||
<div class="input-group-append d-print-none">
|
|
||||||
<button type="submit" class="btn btn-primary" name="assign_ticket" <?php if ($ticket_status == "Closed") { echo "disabled"; } ?>><i class="fas fa-check"></i></button>
|
|
||||||
</div>
|
|
||||||
</div>
|
|
||||||
</div>
|
</div>
|
||||||
</form>
|
<?php } //End Else ?>
|
||||||
<!-- End Assigned to -->
|
<!-- End Vendor card -->
|
||||||
|
|
||||||
|
|
||||||
<!-- Invoice / Close Ticket -->
|
|
||||||
<div class="card card-body card-outline card-dark mb-2 d-print-none">
|
|
||||||
<?php if ($config_module_enable_accounting && $ticket_billable == 1) { ?>
|
|
||||||
<a href="#" class="btn btn-info btn-block" href="#" data-toggle="modal" data-target="#addInvoiceFromTicketModal">
|
|
||||||
<i class="fas fa-fw fa-file-invoice mr-2"></i>Invoice Ticket
|
|
||||||
</a>
|
|
||||||
<?php }
|
|
||||||
|
|
||||||
if ($ticket_status !== "Closed") { ?>
|
|
||||||
<a href="post.php?close_ticket=<?php echo $ticket_id; ?>" class="btn btn-secondary btn-block confirm-link" id="ticket_close">
|
|
||||||
<i class="fas fa-fw fa-gavel mr-2"></i>Close Ticket
|
|
||||||
</a>
|
|
||||||
<?php } ?>
|
|
||||||
</div>
|
|
||||||
|
|
||||||
</div> <!-- End col-3 -->
|
</div> <!-- End col-3 -->
|
||||||
|
|
||||||
|
|||||||
Reference in New Issue
Block a user