From d30481d506ca357b4b6c1c242eb14cff1b416b1e Mon Sep 17 00:00:00 2001
From: "johnny@pittpc.com" <admin@app.pittpc.com>
Date: Fri, 22 Jan 2021 18:06:42 -0500
Subject: [PATCH] Added Ticket Priority, field ticket_priority added to ticket
 table, New DB Sructure Dump

---
 add_ticket_modal.php  | 14 ++++++++++++++
 client_tickets.php    |  5 ++++-
 db.sql                |  3 ++-
 edit_ticket_modal.php | 14 ++++++++++++++
 post.php              |  6 ++++--
 ticket.php            |  4 ++--
 tickets.php           |  7 ++++---
 7 files changed, 44 insertions(+), 9 deletions(-)

diff --git a/add_ticket_modal.php b/add_ticket_modal.php
index bddea72b..f8e10026 100644
--- a/add_ticket_modal.php
+++ b/add_ticket_modal.php
@@ -36,6 +36,20 @@
             </div>
           </div>
           <?php } ?>
+
+          <div class="form-group">
+            <label>Priority <strong class="text-danger">*</strong></label>
+            <div class="input-group">
+              <div class="input-group-prepend">
+                <span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
+              </div>
+              <select class="form-control select2" name="priority" required>
+                <option>Low</option>
+                <option>Medium</option>
+                <option>High</option>
+              </select>
+            </div>
+          </div>
           
           <div class="form-group">
             <label>Subject <strong class="text-danger">*</strong></label>
diff --git a/client_tickets.php b/client_tickets.php
index 5b2ab021..c327a56d 100644
--- a/client_tickets.php
+++ b/client_tickets.php
@@ -42,7 +42,7 @@ if(isset($_GET['o'])){
 
 $sql = mysqli_query($mysqli,"SELECT SQL_CALC_FOUND_ROWS * FROM tickets 
   WHERE client_id = $client_id 
-  AND (ticket_id LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_status LIKE '%$q%')
+  AND (ticket_number LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_status LIKE '%$q%' OR ticket_priority LIKE '%$q%')
   ORDER BY $sb $o LIMIT $record_from, $record_to");
 
 $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
@@ -76,6 +76,7 @@ $total_pages = ceil($total_found_rows / 10);
             <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_subject&o=<?php echo $disp; ?>">Subject</a></th>
             <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_created_at&o=<?php echo $disp; ?>">Date Opened</a></th>
             <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_status&o=<?php echo $disp; ?>">Status</a></th>
+            <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_priority&o=<?php echo $disp; ?>">Priority</a></th>
             <th class="text-center">Action</th>
           </tr>
         </thead>
@@ -87,6 +88,7 @@ $total_pages = ceil($total_found_rows / 10);
             $ticket_number = $row['ticket_number'];
             $ticket_subject = $row['ticket_subject'];
             $ticket_details = $row['ticket_details'];
+            $ticket_priority = $row['ticket_priority'];
             $ticket_status = $row['ticket_status'];
             $ticket_created_at = $row['ticket_created_at'];
             $ticket_updated_at = $row['ticket_updated_at'];
@@ -113,6 +115,7 @@ $total_pages = ceil($total_found_rows / 10);
                 <?php echo $ticket_status; ?>
               </span>
             </td>
+            <td><?php echo $ticket_priority; ?></td>
             <td>
               <div class="dropdown dropleft text-center">
                 <button class="btn btn-secondary btn-sm" type="button" data-toggle="dropdown">
diff --git a/db.sql b/db.sql
index 74cac331..c0eab5f0 100644
--- a/db.sql
+++ b/db.sql
@@ -751,6 +751,7 @@ CREATE TABLE `tickets` (
   `ticket_category` varchar(200) DEFAULT NULL,
   `ticket_subject` varchar(200) NOT NULL,
   `ticket_details` text NOT NULL,
+  `ticket_priority` varchar(200) DEFAULT NULL,
   `ticket_status` varchar(200) NOT NULL,
   `ticket_created_at` datetime NOT NULL,
   `ticket_updated_at` datetime DEFAULT NULL,
@@ -882,4 +883,4 @@ CREATE TABLE `vendors` (
 /*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
 /*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
 
--- Dump completed on 2021-01-15 20:10:13
+-- Dump completed on 2021-01-22 18:05:30
diff --git a/edit_ticket_modal.php b/edit_ticket_modal.php
index d65c57be..f842ab80 100644
--- a/edit_ticket_modal.php
+++ b/edit_ticket_modal.php
@@ -11,6 +11,20 @@
         <input type="hidden" name="ticket_id" value="<?php echo $ticket_id; ?>">
         <div class="modal-body bg-white">
         
+          <div class="form-group">
+            <label>Priority <strong class="text-danger">*</strong></label>
+            <div class="input-group">
+              <div class="input-group-prepend">
+                <span class="input-group-text"><i class="fa fa-fw fa-thermometer-half"></i></span>
+              </div>
+              <select class="form-control select2" name="priority" required>
+                <option <?php if($ticket_priority == 'Low'){ echo "selected"; } ?> >Low</option>
+                <option <?php if($ticket_priority == 'Medium'){ echo "selected"; } ?> >Medium</option>
+                <option <?php if($ticket_priority == 'High'){ echo "selected"; } ?> >High</option>
+              </select>
+            </div>
+          </div>
+
           <div class="form-group">
             <label>Subject <strong class="text-danger">*</strong></label>
             <div class="input-group">
diff --git a/post.php b/post.php
index 3096b55d..b568c216 100644
--- a/post.php
+++ b/post.php
@@ -741,6 +741,7 @@ if(isset($_POST['add_ticket'])){
 
     $client_id = intval($_POST['client']);
     $subject = strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject']));
+    $priority = strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority']));
     $details = mysqli_real_escape_string($mysqli,$_POST['details']);
 
     //Get the next Ticket Number and add 1 for the new ticket number
@@ -748,7 +749,7 @@ if(isset($_POST['add_ticket'])){
     $new_config_ticket_next_number = $config_ticket_next_number + 1;
     mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id");
 
-    mysqli_query($mysqli,"INSERT INTO tickets SET ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, client_id = $client_id, company_id = $session_company_id");
+    mysqli_query($mysqli,"INSERT INTO tickets SET ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, client_id = $client_id, company_id = $session_company_id");
 
     //Logging
     mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Created', log_description = '$subject', log_created_at = NOW(), client_id = $client_id, company_id = $session_company_id, user_id = $session_user_id");
@@ -763,9 +764,10 @@ if(isset($_POST['edit_ticket'])){
 
     $ticket_id = intval($_POST['ticket_id']);
     $subject = strip_tags(mysqli_real_escape_string($mysqli,$_POST['subject']));
+    $priority = strip_tags(mysqli_real_escape_string($mysqli,$_POST['priority']));
     $details = mysqli_real_escape_string($mysqli,$_POST['details']);
 
-    mysqli_query($mysqli,"UPDATE tickets SET ticket_subject = '$subject', ticket_details = '$details' ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
+    mysqli_query($mysqli,"UPDATE tickets SET ticket_subject = '$subject', ticket_priority = '$priority', ticket_details = '$details' ticket_updated_at = NOW() WHERE ticket_id = $ticket_id AND company_id = $session_company_id");
 
     //Logging
     mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Modified', log_description = '$subject', log_created_at = NOW(), company_id = $session_company_id, user_id = $session_user_id");
diff --git a/ticket.php b/ticket.php
index 341eeb7c..51477b7a 100644
--- a/ticket.php
+++ b/ticket.php
@@ -38,6 +38,7 @@ if(isset($_GET['ticket_id'])){
   $ticket_category = $row['ticket_category'];
   $ticket_subject = $row['ticket_subject'];
   $ticket_details = $row['ticket_details'];
+  $ticket_priority = $row['ticket_priority'];
   $ticket_status = $row['ticket_status'];
   $ticket_created_at = $row['ticket_created_at'];
   $ticket_updated_at = $row['ticket_updated_at'];
@@ -83,8 +84,6 @@ if(isset($_GET['ticket_id'])){
         <i class="fas fa-fw fa-ellipsis-v"></i>
       </button>
       <div class="dropdown-menu" aria-labelledby="dropdownMenuButton">
-        <a class="dropdown-item" href="client_print.php?client_id=<?php echo $client_id; ?>">Print</a>
-        <div class="dropdown-divider"></div>
         <a class="dropdown-item" href="#" data-toggle="modal" data-target="#editTicketModal<?php echo $ticket_id; ?>">Edit</a>
         <div class="dropdown-divider"></div>
         <a class="dropdown-item" href="post.php?delete_client=<?php echo $client_id; ?>">Delete</a>
@@ -170,6 +169,7 @@ if(isset($_GET['ticket_id'])){
 
     <div class="card card-body mb-3"> 
       <h4 class="text-secondary">Details</h4>
+      <div class="ml-1"><i class="fa fa-fw fa-thermometer-half text-secondary mr-2 mb-2"></i> <?php echo $ticket_priority; ?></div>
       <div class="ml-1"><i class="fa fa-fw fa-user text-secondary mr-2 mb-2"></i> <?php echo $name; ?></div>
       <div class="ml-1"><i class="fa fa-fw fa-clock text-secondary mr-2 mb-2"></i> <?php echo $ticket_created_at; ?></div>
     </div>
diff --git a/tickets.php b/tickets.php
index 27063f58..a2b77249 100644
--- a/tickets.php
+++ b/tickets.php
@@ -50,7 +50,7 @@
     WHERE tickets.client_id = clients.client_id
     AND tickets.company_id = $session_company_id
     AND ticket_status LIKE '%$status%'
-    AND (ticket_id LIKE '%$q%' OR client_name LIKE '%$q%' OR ticket_subject LIKE '%$q%')
+    AND (ticket_number LIKE '%$q%' OR client_name LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_priority LIKE '%$q%')
     ORDER BY $sb $o LIMIT $record_from, $record_to");
 
   $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
@@ -97,6 +97,7 @@
             <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=client_name&o=<?php echo $disp; ?>">Client</a></th>
             <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_subject&o=<?php echo $disp; ?>">Subject</a></th>
             <th>Last Response</th>
+            <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_priority&o=<?php echo $disp; ?>">Priority</a></th>
             <th class="text-center">Action</th>
           </tr>
         </thead>
@@ -107,6 +108,7 @@
             $ticket_id = $row['ticket_id'];
             $ticket_subject = $row['ticket_subject'];
             $ticket_details = $row['ticket_details'];
+            $ticket_priority = $row['ticket_priority'];
             $ticket_status = $row['ticket_status'];
             $ticket_created_at = $row['ticket_created_at'];
             $ticket_updated_at = $row['ticket_updated_at'];
@@ -137,8 +139,7 @@
             <td><a href="client.php?client_id=<?php echo $client_id; ?>&tab=tickets"><?php echo $client_name; ?></a></td>
             <td><?php echo $ticket_subject; ?></td>
             <td>Never</td>
-            
-            
+            <td><?php echo $ticket_priority; ?></td>
             <td>
               <div class="dropdown dropleft text-center">
                 <button class="btn btn-secondary btn-sm" type="button" data-toggle="dropdown">