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Bugfix: Bulk close should actually be bulk resolve

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This commit is contained in:
wrongecho
2024-08-19 21:45:03 +01:00
parent 85f2e8c244
commit d43cd0398e
3 changed files with 35 additions and 6 deletions
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28
temp_bulk_close_bugfix.php Normal file
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<?php require_once "inc_all.php"; ?>
<!-- Breadcrumbs-->
<ol class="breadcrumb">
<li class="breadcrumb-item">
<a href="index.html">Dashboard</a>
</li>
<li class="breadcrumb-item active">Temp bugfix page</li>
</ol>
<!-- Page Content -->
<h1>Temporary page to fix bulk ticket close/resolution bug</h1>
<hr>
<p>Navigate back to tickets - all bulk closed tickets should be fixed now and no longer appear as open.</p>
<?php
$sql_tickets = mysqli_query($mysqli, "SELECT ticket_id, ticket_updated_at, ticket_closed_at FROM tickets WHERE ticket_resolved_at IS NULL AND ticket_closed_at IS NOT NULL");
foreach ($sql_tickets as $row) {
$ticket_id = intval($row['ticket_id']);
$ticket_updated_at = sanitizeInput($row['ticket_updated_at']); // To keep old updated_at time
$ticket_closed_at = sanitizeInput($row['ticket_closed_at']); // To keep the original closed time
mysqli_query($mysqli, "UPDATE tickets SET ticket_resolved_at = '$ticket_closed_at', ticket_updated_at = '$ticket_updated_at' WHERE ticket_id = '$ticket_id'");
}
?>
<?php require_once "footer.php";