AS1024/itflow
1
0
Fork 0
mirror of https://github.com/itflow-org/itflow synced 2026-02-28 02:44:53 +00:00
Code Issues Packages Projects Releases Wiki Activity

Ticketing updates - guest view & resolved vs closed

Browse Source 
- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
This commit is contained in:
wrongecho
2024-08-17 23:24:15 +01:00
parent d9316233bb
commit d80334a7cf
24 changed files with 738 additions and 204 deletions
Download Patch File Download Diff File Expand all files Collapse all files

3
db.sql
View File

@@ -1469,7 +1469,6 @@ CREATE TABLE `settings` (
`config_ticket_email_parse` tinyint(1) NOT NULL DEFAULT 0,
`config_ticket_email_parse_unknown_senders` tinyint(1) NOT NULL DEFAULT 0,
`config_ticket_client_general_notifications` tinyint(1) NOT NULL DEFAULT 1,
`config_ticket_autoclose` tinyint(1) NOT NULL DEFAULT 0,
`config_ticket_autoclose_hours` int(5) NOT NULL DEFAULT 72,
`config_ticket_new_ticket_notification_email` varchar(200) DEFAULT NULL,
`config_ticket_default_billable` tinyint(1) NOT NULL DEFAULT 0,
@@ -1846,8 +1845,10 @@ CREATE TABLE `tickets` (
`ticket_onsite` tinyint(1) NOT NULL DEFAULT 0,
`ticket_vendor_ticket_number` varchar(255) DEFAULT NULL,
`ticket_feedback` varchar(200) DEFAULT NULL,
`ticket_url_key` varchar(200) DEFAULT NULL,
`ticket_created_at` datetime NOT NULL DEFAULT current_timestamp(),
`ticket_updated_at` datetime DEFAULT NULL ON UPDATE current_timestamp(),
`ticket_resolved_at` datetime DEFAULT NULL,
`ticket_archived_at` datetime DEFAULT NULL,
`ticket_closed_at` datetime DEFAULT NULL,
`ticket_created_by` int(11) NOT NULL,