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Ticketing updates - guest view & resolved vs closed

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- Swap autclose for resolved to allow temporarily re-opening resolved tickets for 72 hrs after closure
- Add guest view URL for tickets
This commit is contained in:
wrongecho
2024-08-17 23:24:15 +01:00
parent d9316233bb
commit d80334a7cf
24 changed files with 738 additions and 204 deletions
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get_settings.php
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@@ -70,7 +70,6 @@ $config_ticket_from_email = $row['config_ticket_from_email'];
$config_ticket_email_parse = intval($row['config_ticket_email_parse']);
$config_ticket_email_parse_unknown_senders = intval($row['config_ticket_email_parse_unknown_senders']);
$config_ticket_client_general_notifications = intval($row['config_ticket_client_general_notifications']);
$config_ticket_autoclose = intval($row['config_ticket_autoclose']);
$config_ticket_autoclose_hours = intval($row['config_ticket_autoclose_hours']);
$config_ticket_new_ticket_notification_email = $row['config_ticket_new_ticket_notification_email'];
$config_ticket_default_billable = intval($row['config_ticket_default_billable']);