From dc49f80cc3c1d1b04e351e6bfda75e6a1fc50fa7 Mon Sep 17 00:00:00 2001 From: wrongecho Date: Tue, 1 Apr 2025 09:03:33 +0100 Subject: [PATCH] Tickets - Fix bulk assign Fix bulk assigning tickets to agents --- post/user/ticket.php | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/post/user/ticket.php b/post/user/ticket.php index 41d31701..8d1d8bf4 100644 --- a/post/user/ticket.php +++ b/post/user/ticket.php @@ -732,7 +732,7 @@ if (isset($_POST['bulk_assign_ticket'])) { $agent_name = "No One"; } else { // Get & verify assigned agent details - $agent_details_sql = mysqli_query($mysqli, "SELECT user_name, user_email FROM users LEFT JOIN user_settings ON users.user_id = user_settings.user_id WHERE users.user_id = $assign_to AND user_settings.user_role > 1"); + $agent_details_sql = mysqli_query($mysqli, "SELECT user_name, user_email FROM users LEFT JOIN user_settings ON users.user_id = user_settings.user_id WHERE users.user_id = $assign_to"); $agent_details = mysqli_fetch_array($agent_details_sql); $agent_name = sanitizeInput($agent_details['user_name']);