diff --git a/cron.php b/cron.php
index 543c11ad..04e48d13 100644
--- a/cron.php
+++ b/cron.php
@@ -1,5 +1,8 @@
current_version !== $updates->latest_version) {
* ###############################################################################################################
*/
-// Send Alert to inform Cron was run
-appNotify("Cron", "Cron successfully executed", "admin_audit_log.php");
+// Alert we're using the old cron path
+appNotify("Cron", "Cron ran OK, but paths need updating - cron scripts are now in the scripts subfolder", "admin_audit_log.php");
// Logging
logApp("Cron", "info", "Cron executed successfully");
+logApp("Cron", "warning", "Cron ran using an old script path");
\ No newline at end of file
diff --git a/scripts/.htaccess b/scripts/.htaccess
new file mode 100644
index 00000000..77b4e697
--- /dev/null
+++ b/scripts/.htaccess
@@ -0,0 +1,3 @@
+
+ Require all denied
+
\ No newline at end of file
diff --git a/scripts/cron.php b/scripts/cron.php
new file mode 100644
index 00000000..543c11ad
--- /dev/null
+++ b/scripts/cron.php
@@ -0,0 +1,1010 @@
+ 0) {
+
+ appNotify("Pending Tickets", "There are $tickets_pending_assignment new tickets pending assignment", "tickets.php?status=New");
+
+ // Logging
+ logApp("Cron", "info", "Cron created notifications for new tickets that are pending assignment");
+}
+
+// Recurring (Scheduled) tickets
+
+// Get recurring tickets for today
+$sql_scheduled_tickets = mysqli_query($mysqli, "SELECT * FROM scheduled_tickets WHERE scheduled_ticket_next_run = CURDATE()");
+
+if (mysqli_num_rows($sql_scheduled_tickets) > 0) {
+ while ($row = mysqli_fetch_array($sql_scheduled_tickets)) {
+
+ $schedule_id = intval($row['scheduled_ticket_id']);
+ $subject = sanitizeInput($row['scheduled_ticket_subject']);
+ $details = mysqli_real_escape_string($mysqli, $row['scheduled_ticket_details']);
+ $priority = sanitizeInput($row['scheduled_ticket_priority']);
+ $frequency = sanitizeInput(strtolower($row['scheduled_ticket_frequency']));
+ $billable = intval($row['scheduled_ticket_billable']);
+ $created_id = intval($row['scheduled_ticket_created_by']);
+ $assigned_id = intval($row['scheduled_ticket_assigned_to']);
+ $client_id = intval($row['scheduled_ticket_client_id']);
+ $contact_id = intval($row['scheduled_ticket_contact_id']);
+ $asset_id = intval($row['scheduled_ticket_asset_id']);
+
+ $ticket_status = 1; // Default
+ if ($assigned_id > 0) {
+ $ticket_status = 2; // Set to open if we've auto-assigned an agent
+ }
+
+ // Assign this new ticket the next ticket number
+ $ticket_number_sql = mysqli_fetch_array(mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1"));
+ $ticket_number = intval($ticket_number_sql['config_ticket_next_number']);
+
+ // Increment config_ticket_next_number by 1 (for the next ticket)
+ $new_config_ticket_next_number = $ticket_number + 1;
+ mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
+
+ // Raise the ticket
+ mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = '$ticket_status', ticket_billable = $billable, ticket_created_by = $created_id, ticket_assigned_to = $assigned_id, ticket_contact_id = $contact_id, ticket_client_id = $client_id, ticket_asset_id = $asset_id");
+ $id = mysqli_insert_id($mysqli);
+
+ // Logging
+ logAction("Ticket", "Create", "Cron created recurring scheduled $frequency ticket - $subject", $client_id, $id);
+
+ customAction('ticket_create', $id);
+
+ // Notifications
+
+ // Get client/contact/ticket details
+ $sql = mysqli_query(
+ $mysqli,
+ "SELECT client_name, contact_name, contact_email, ticket_prefix, ticket_number, ticket_priority, ticket_subject, ticket_details FROM tickets
+ LEFT JOIN clients ON ticket_client_id = client_id
+ LEFT JOIN contacts ON ticket_contact_id = contact_id
+ WHERE ticket_id = $id"
+ );
+ $row = mysqli_fetch_array($sql);
+
+ $contact_name = sanitizeInput($row['contact_name']);
+ $contact_email = sanitizeInput($row['contact_email']);
+ $client_name = sanitizeInput($row['client_name']);
+ $contact_name = sanitizeInput($row['contact_name']);
+ $contact_email = sanitizeInput($row['contact_email']);
+ $ticket_prefix = sanitizeInput($row['ticket_prefix']);
+ $ticket_number = intval($row['ticket_number']);
+ $ticket_priority = sanitizeInput($row['ticket_priority']);
+ $ticket_subject = sanitizeInput($row['ticket_subject']);
+ $ticket_details = mysqli_real_escape_string($mysqli, $row['ticket_details']);
+
+ $data = [];
+
+ // Notify client by email their ticket has been raised, if general notifications are turned on & there is a valid contact email
+ if (!empty($config_smtp_host) && $config_ticket_client_general_notifications == 1 && filter_var($contact_email, FILTER_VALIDATE_EMAIL)) {
+
+ $email_subject = "Ticket created - [$ticket_prefix$ticket_number] - $ticket_subject (scheduled)";
+ $email_body = "##- Please type your reply above this line -##
Hello $contact_name,
A ticket regarding \"$ticket_subject\" has been automatically created for you.
--------------------------------
$ticket_details--------------------------------
Ticket: $ticket_prefix$ticket_number
Subject: $ticket_subject
Status: Open
Portal: https://$config_base_url/portal/ticket.php?id=$id
--
$company_name - Support
$config_ticket_from_email
$company_phone";
+
+ $email = [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $contact_email,
+ 'recipient_name' => $contact_name,
+ 'subject' => $email_subject,
+ 'body' => $email_body
+ ];
+
+ $data[] = $email;
+
+ }
+
+ // Notify agent's via the DL address of the new ticket, if it's populated with a valid email
+ if (filter_var($config_ticket_new_ticket_notification_email, FILTER_VALIDATE_EMAIL)) {
+
+ $email_subject = "ITFlow - New Recurring Ticket - $client_name: $ticket_subject";
+ $email_body = "Hello,
This is a notification that a recurring (scheduled) ticket has been raised in ITFlow.
Ticket: $ticket_prefix$ticket_number
Client: $client_name
Priority: $priority
Link: https://$config_base_url/ticket.php?ticket_id=$id
--------------------------------
$ticket_subject
$ticket_details";
+
+ $email = [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $config_ticket_new_ticket_notification_email,
+ 'recipient_name' => $config_ticket_from_name,
+ 'subject' => $email_subject,
+ 'body' => $email_body
+ ];
+
+ $data[] = $email;
+ }
+
+ // Add to the mail queue
+ addToMailQueue($mysqli, $data);
+
+ // Set the next run date
+ if ($frequency == "weekly") {
+ // Note: We seemingly have to initialize a new datetime for each loop to avoid stacking the dates
+ $now = new DateTime();
+ $next_run = date_add($now, date_interval_create_from_date_string('1 week'));
+ } elseif ($frequency == "monthly") {
+ $now = new DateTime();
+ $next_run = date_add($now, date_interval_create_from_date_string('1 month'));
+ } elseif ($frequency == "quarterly") {
+ $now = new DateTime();
+ $next_run = date_add($now, date_interval_create_from_date_string('3 months'));
+ } elseif ($frequency == "biannually") {
+ $now = new DateTime();
+ $next_run = date_add($now, date_interval_create_from_date_string('6 months'));
+ } elseif ($frequency == "annually") {
+ $now = new DateTime();
+ $next_run = date_add($now, date_interval_create_from_date_string('12 months'));
+ }
+
+ // Update the run date
+ $next_run = $next_run->format('Y-m-d');
+ $a = mysqli_query($mysqli, "UPDATE scheduled_tickets SET scheduled_ticket_next_run = '$next_run' WHERE scheduled_ticket_id = $schedule_id");
+
+ }
+}
+
+// Logging
+// logAction("Cron", "Task", "Cron created sent out recurring tickets");
+
+
+// TICKET RESOLUTION/CLOSURE PROCESS
+// Changes tickets status from 'Resolved' >> 'Closed' after a defined interval
+
+$sql_resolved_tickets_to_close = mysqli_query(
+ $mysqli,
+ "SELECT * FROM tickets
+ WHERE ticket_status = 4
+ AND ticket_updated_at < NOW() - INTERVAL $config_ticket_autoclose_hours HOUR"
+);
+
+while ($row = mysqli_fetch_array($sql_resolved_tickets_to_close)) {
+
+ $ticket_id = $row['ticket_id'];
+ $ticket_prefix = sanitizeInput($row['ticket_prefix']);
+ $ticket_number = intval($row['ticket_number']);
+ $ticket_subject = sanitizeInput($row['ticket_subject']);
+ $ticket_status = sanitizeInput($row['ticket_status']);
+ $ticket_assigned_to = sanitizeInput($row['ticket_assigned_to']);
+ $client_id = intval($row['ticket_client_id']);
+
+ mysqli_query($mysqli,"UPDATE tickets SET ticket_status = 5, ticket_closed_at = NOW(), ticket_closed_by = $ticket_assigned_to WHERE ticket_id = $ticket_id");
+
+ //Logging
+ logAction("Ticket", "Closed", "$ticket_prefix$ticket_number auto closed", $client_id, $ticket_id);
+
+ customAction('ticket_close', $ticket_id);
+
+ //TODO: Add client notifs if $config_ticket_client_general_notifications is on
+}
+
+if ($config_send_invoice_reminders == 1) {
+
+ // PAST DUE INVOICE Notifications
+ //$invoiceAlertArray = [$config_invoice_overdue_reminders];
+ $invoiceAlertArray = [30,60,90,120,150,180,210,240,270,300,330,360,390,420,450,480,510,540,570,590,620,650,680,710,740];
+
+ foreach ($invoiceAlertArray as $day) {
+
+ $sql = mysqli_query(
+ $mysqli,
+ "SELECT * FROM invoices
+ LEFT JOIN clients ON invoice_client_id = client_id
+ LEFT JOIN contacts ON clients.client_id = contacts.contact_client_id AND contact_primary = 1
+ WHERE invoice_status != 'Draft'
+ AND invoice_status != 'Paid'
+ AND invoice_status != 'Cancelled'
+ AND invoice_status != 'Non-Billable'
+ AND DATE_ADD(invoice_due, INTERVAL $day DAY) = CURDATE()
+ ORDER BY invoice_number DESC"
+ );
+
+ while ($row = mysqli_fetch_array($sql)) {
+ $invoice_id = intval($row['invoice_id']);
+ $invoice_prefix = sanitizeInput($row['invoice_prefix']);
+ $invoice_number = intval($row['invoice_number']);
+ $invoice_status = sanitizeInput($row['invoice_status']);
+ $invoice_date = sanitizeInput($row['invoice_date']);
+ $invoice_due = sanitizeInput($row['invoice_due']);
+ $invoice_url_key = sanitizeInput($row['invoice_url_key']);
+ $invoice_amount = floatval($row['invoice_amount']);
+ $invoice_currency_code = sanitizeInput($row['invoice_currency_code']);
+ $client_id = intval($row['client_id']);
+ $client_name = sanitizeInput($row['client_name']);
+ $contact_name = sanitizeInput($row['contact_name']);
+ $contact_email = sanitizeInput($row['contact_email']);
+
+ // Late Charges
+
+ if ($config_invoice_late_fee_enable == 1) {
+
+ $todays_date = date('Y-m-d');
+ $late_fee_amount = ($invoice_amount * $config_invoice_late_fee_percent) / 100;
+ $new_invoice_amount = $invoice_amount + $late_fee_amount;
+
+ mysqli_query($mysqli, "UPDATE invoices SET invoice_amount = $new_invoice_amount WHERE invoice_id = $invoice_id");
+
+ //Insert Items into New Invoice
+ mysqli_query($mysqli, "INSERT INTO invoice_items SET item_name = 'Late Fee', item_description = '$config_invoice_late_fee_percent% late fee applied on $todays_date', item_quantity = 1, item_price = $late_fee_amount, item_total = $late_fee_amount, item_order = 998, item_invoice_id = $invoice_id");
+
+ mysqli_query($mysqli, "INSERT INTO history SET history_status = 'Sent', history_description = 'Cron applied a late fee of $late_fee_amount', history_invoice_id = $invoice_id");
+
+ appNotify("Invoice Late Charge", "Invoice $invoice_prefix$invoice_number for $client_name in the amount of $invoice_amount was charged a late fee of $late_fee_amount", "invoice.php?invoice_id=$invoice_id", $client_id);
+
+ }
+
+ appNotify("Invoice Overdue", "Invoice $invoice_prefix$invoice_number for $client_name in the amount of $invoice_amount is overdue by $day days", "invoice.php?invoice_id=$invoice_id", $client_id);
+
+ $subject = "Overdue Invoice $invoice_prefix$invoice_number";
+ $body = "Hello $contact_name,
Our records indicate that we have not yet received payment for the invoice $invoice_prefix$invoice_number. We kindly request that you submit your payment as soon as possible. If you have any questions or concerns, please do not hesitate to contact us at $company_email or $company_phone.
+
+ Kindly review the invoice details mentioned below.
Invoice: $invoice_prefix$invoice_number
Issue Date: $invoice_date
Total: " . numfmt_format_currency($currency_format, $invoice_amount, $invoice_currency_code) . "
Due Date: $invoice_due
Over Due By: $day Days
To view your invoice, please click here.
--
$company_name - Billing
$config_invoice_from_email
$company_phone";
+
+ $mail = addToMailQueue($mysqli, [
+ [
+ 'from' => $config_invoice_from_email,
+ 'from_name' => $config_invoice_from_name,
+ 'recipient' => $contact_email,
+ 'recipient_name' => $contact_name,
+ 'subject' => $subject,
+ 'body' => $body
+ ]
+ ]);
+
+ if ($mail === true) {
+ mysqli_query($mysqli, "INSERT INTO history SET history_status = 'Sent', history_description = 'Cron Emailed Overdue Invoice', history_invoice_id = $invoice_id");
+ } else {
+ mysqli_query($mysqli, "INSERT INTO history SET history_status = 'Sent', history_description = 'Cron Failed to send Overdue Invoice', history_invoice_id = $invoice_id");
+
+ appNotify("Mail", "Failed to send email to $contact_email");
+
+ // Logging
+ logApp("Mail", "error", "Failed to send email to $contact_email regarding $subject. $mail");
+ }
+
+ }
+
+ }
+}
+// Logging
+// logAction("Cron", "Task", "Cron created notifications for past due invoices and sent out notifications to the primary and billing contacts email");
+
+// Send Recurring Invoices that match todays date and are active
+
+//Loop through all recurring that match today's date and is active
+$sql_recurring = mysqli_query($mysqli, "SELECT * FROM recurring
+ LEFT JOIN recurring_payments ON recurring_id = recurring_payment_recurring_invoice_id
+ LEFT JOIN clients ON client_id = recurring_client_id
+ WHERE recurring_next_date = CURDATE()
+ AND recurring_status = 1
+");
+
+while ($row = mysqli_fetch_array($sql_recurring)) {
+ $recurring_id = intval($row['recurring_id']);
+ $recurring_scope = sanitizeInput($row['recurring_scope']);
+ $recurring_frequency = sanitizeInput($row['recurring_frequency']);
+ $recurring_status = sanitizeInput($row['recurring_status']);
+ $recurring_last_sent = sanitizeInput($row['recurring_last_sent']);
+ $recurring_next_date = sanitizeInput($row['recurring_next_date']);
+ $recurring_discount_amount = floatval($row['recurring_discount_amount']);
+ $recurring_amount = floatval($row['recurring_amount']);
+ $recurring_currency_code = sanitizeInput($row['recurring_currency_code']);
+ $recurring_note = sanitizeInput($row['recurring_note']);
+ $recurring_invoice_email_notify = intval($row['recurring_invoice_email_notify']);
+ $category_id = intval($row['recurring_category_id']);
+ $client_id = intval($row['recurring_client_id']);
+ $client_name = sanitizeInput($row['client_name']);
+ $client_net_terms = intval($row['client_net_terms']);
+
+ $recurring_payment_recurring_invoice_id = intval($row['recurring_payment_recurring_invoice_id']);
+ $recurring_payment_currency_code = sanitizeInput($row['recurring_payment_currency_code']);
+ $recurring_payment_method = sanitizeInput($row['recurring_payment_method']);
+ $recurring_payment_account_id = intval($row['recurring_payment_account_id']);
+
+ // Get the last Invoice Number and add 1 for the new invoice number
+ $sql_invoice_number = mysqli_query($mysqli, "SELECT * FROM settings WHERE company_id = 1");
+ $row = mysqli_fetch_array($sql_invoice_number);
+ $config_invoice_next_number = intval($row['config_invoice_next_number']);
+
+ $new_invoice_number = $config_invoice_next_number;
+ $new_config_invoice_next_number = $config_invoice_next_number + 1;
+ mysqli_query($mysqli, "UPDATE settings SET config_invoice_next_number = $new_config_invoice_next_number WHERE company_id = 1");
+
+ //Generate a unique URL key for clients to access
+ $url_key = randomString(156);
+
+ mysqli_query($mysqli, "INSERT INTO invoices SET invoice_prefix = '$config_invoice_prefix', invoice_number = $new_invoice_number, invoice_scope = '$recurring_scope', invoice_date = CURDATE(), invoice_due = DATE_ADD(CURDATE(), INTERVAL $client_net_terms day), invoice_discount_amount = $recurring_discount_amount, invoice_amount = $recurring_amount, invoice_currency_code = '$recurring_currency_code', invoice_note = '$recurring_note', invoice_category_id = $category_id, invoice_status = 'Sent', invoice_url_key = '$url_key', invoice_client_id = $client_id");
+
+ $new_invoice_id = mysqli_insert_id($mysqli);
+
+ //Copy Items from original recurring invoice to new invoice
+ $sql_invoice_items = mysqli_query($mysqli, "SELECT * FROM invoice_items WHERE item_recurring_id = $recurring_id ORDER BY item_id ASC");
+
+ while ($row = mysqli_fetch_array($sql_invoice_items)) {
+ $item_id = intval($row['item_id']);
+ $item_name = sanitizeInput($row['item_name']); //SQL Escape incase of ,
+ $item_description = sanitizeInput($row['item_description']); //SQL Escape incase of ,
+ $item_quantity = floatval($row['item_quantity']);
+ $item_price = floatval($row['item_price']);
+ $item_subtotal = floatval($row['item_subtotal']);
+ $item_tax = floatval($row['item_tax']);
+ $item_total = floatval($row['item_total']);
+ $item_order = intval($row['item_order']);
+ $tax_id = intval($row['item_tax_id']);
+
+ //Insert Items into New Invoice
+ mysqli_query($mysqli, "INSERT INTO invoice_items SET item_name = '$item_name', item_description = '$item_description', item_quantity = $item_quantity, item_price = $item_price, item_subtotal = $item_subtotal, item_tax = $item_tax, item_total = $item_total, item_order = $item_order, item_tax_id = $tax_id, item_invoice_id = $new_invoice_id");
+
+ }
+
+ mysqli_query($mysqli, "INSERT INTO history SET history_status = 'Sent', history_description = 'Invoice Generated from Recurring!', history_invoice_id = $new_invoice_id");
+
+ appNotify("Recurring Sent", "Recurring Invoice $config_invoice_prefix$new_invoice_number for $client_name Sent", "invoice.php?invoice_id=$new_invoice_id", $client_id);
+
+ customAction('invoice_create', $new_invoice_id);
+
+ //Update recurring dates
+
+ mysqli_query($mysqli, "UPDATE recurring SET recurring_last_sent = CURDATE(), recurring_next_date = DATE_ADD(CURDATE(), INTERVAL 1 $recurring_frequency) WHERE recurring_id = $recurring_id");
+
+ if ($config_recurring_auto_send_invoice == 1 && $recurring_invoice_email_notify == 1) {
+ $sql = mysqli_query(
+ $mysqli,
+ "SELECT * FROM invoices
+ LEFT JOIN clients ON invoice_client_id = client_id
+ LEFT JOIN contacts ON clients.client_id = contacts.contact_client_id AND contact_primary = 1
+ WHERE invoice_id = $new_invoice_id"
+ );
+
+ $row = mysqli_fetch_array($sql);
+ $invoice_prefix = sanitizeInput($row['invoice_prefix']);
+ $invoice_number = intval($row['invoice_number']);
+ $invoice_scope = sanitizeInput($row['invoice_scope']);
+ $invoice_date = sanitizeInput($row['invoice_date']);
+ $invoice_due = sanitizeInput($row['invoice_due']);
+ $invoice_amount = floatval($row['invoice_amount']);
+ $invoice_url_key = sanitizeInput($row['invoice_url_key']);
+ $client_id = intval($row['client_id']);
+ $client_name = sanitizeInput($row['client_name']);
+ $contact_name = sanitizeInput($row['contact_name']);
+ $contact_email = sanitizeInput($row['contact_email']);
+
+ $subject = "Invoice $invoice_prefix$invoice_number";
+ $body = "Hello $contact_name,
An invoice regarding \"$invoice_scope\" has been generated. Please view the details below.
Invoice: $invoice_prefix$invoice_number
Issue Date: $invoice_date
Total: " . numfmt_format_currency($currency_format, $invoice_amount, $recurring_currency_code) . "
Due Date: $invoice_due
To view your invoice, please click here.
--
$company_name - Billing
$config_invoice_from_email
$company_phone";
+
+ $mail = addToMailQueue($mysqli, [
+ [
+ 'from' => $config_invoice_from_email,
+ 'from_name' => $config_invoice_from_name,
+ 'recipient' => $contact_email,
+ 'recipient_name' => $contact_name,
+ 'subject' => $subject,
+ 'body' => $body
+ ]
+ ]);
+
+ if ($mail === true) {
+ mysqli_query($mysqli, "INSERT INTO history SET history_status = 'Sent', history_description = 'Cron Emailed Invoice!', history_invoice_id = $new_invoice_id");
+ mysqli_query($mysqli, "UPDATE invoices SET invoice_status = 'Sent', invoice_client_id = $client_id WHERE invoice_id = $new_invoice_id");
+
+ } else {
+ mysqli_query($mysqli, "INSERT INTO history SET history_status = 'Draft', history_description = 'Cron Failed to send Invoice!', history_invoice_id = $new_invoice_id");
+
+ appNotify("Mail", "Failed to send email to $contact_email");
+
+ // Logging
+ logApp("Mail", "error", "Failed to send email to $contact_email regarding $subject. $mail");
+
+ }
+
+ // Send copies of the invoice to any additional billing contacts
+ $sql_billing_contacts = mysqli_query($mysqli, "SELECT contact_name, contact_email FROM contacts
+ WHERE contact_billing = 1
+ AND contact_email != '$contact_email'
+ AND contact_client_id = $client_id"
+ );
+
+ while ($billing_contact = mysqli_fetch_array($sql_billing_contacts)) {
+ $billing_contact_name = sanitizeInput($billing_contact['contact_name']);
+ $billing_contact_email = sanitizeInput($billing_contact['contact_email']);
+
+ $data = [
+ [
+ 'from' => $config_invoice_from_email,
+ 'from_name' => $config_invoice_from_name,
+ 'recipient' => $billing_contact_email,
+ 'recipient_name' => $billing_contact_name,
+ 'subject' => $subject,
+ 'body' => $body
+ ]
+ ];
+
+ addToMailQueue($mysqli, $data);
+ }
+
+ } //End if Autosend is on
+
+ // Create Payment from Auto Payment
+ if ($recurring_payment_recurring_invoice_id) {
+ mysqli_query($mysqli,"INSERT INTO payments SET payment_date = CURDATE(), payment_amount = $recurring_amount, payment_currency_code = '$recurring_payment_currency_code', payment_account_id = $recurring_payment_account_id, payment_method = '$recurring_payment_method', payment_reference = 'Paid via AutoPay', payment_invoice_id = $new_invoice_id");
+
+ // Get Payment ID for reference
+ $payment_id = mysqli_insert_id($mysqli);
+
+ // Update Invoice Status
+ mysqli_query($mysqli,"UPDATE invoices SET invoice_status = 'Paid' WHERE invoice_id = $new_invoice_id");
+
+ //Add Payment to History
+ mysqli_query($mysqli,"INSERT INTO history SET history_status = 'Paid', history_description = 'Payment added via Auto Pay', history_invoice_id = $new_invoice_id");
+
+ // Logging
+ logAction("Invoice", "Payment", "Auto Payment amount of " . numfmt_format_currency($currency_format, $recurring_amount, $recurring_payment_currency_code) . " added to invoice $invoice_prefix$invoice_number", $client_id, $new_invoice_id);
+ } //End Auto Payment
+
+} //End Recurring Invoices Loop
+
+// Logging
+// logAction("Cron", "Task", "Cron created invoices from recurring invoices and sent emails out");
+
+// Recurring Expenses
+// Loop through all recurring expenses that match today's date and is active
+$sql_recurring_expenses = mysqli_query($mysqli, "SELECT * FROM recurring_expenses WHERE recurring_expense_next_date = CURDATE() AND recurring_expense_status = 1");
+
+while ($row = mysqli_fetch_array($sql_recurring_expenses)) {
+ $recurring_expense_id = intval($row['recurring_expense_id']);
+ $recurring_expense_frequency = intval($row['recurring_expense_frequency']);
+ $recurring_expense_month = intval($row['recurring_expense_month']);
+ $recurring_expense_day = intval($row['recurring_expense_day']);
+ $recurring_expense_description = sanitizeInput($row['recurring_expense_description']);
+ $recurring_expense_amount = floatval($row['recurring_expense_amount']);
+ $recurring_expense_payment_method = sanitizeInput($row['recurring_expense_payment_method']);
+ $recurring_expense_reference = sanitizeInput($row['recurring_expense_reference']);
+ $recurring_expense_currency_code = sanitizeInput($row['recurring_expense_currency_code']);
+ $recurring_expense_vendor_id = intval($row['recurring_expense_vendor_id']);
+ $recurring_expense_category_id = intval($row['recurring_expense_category_id']);
+ $recurring_expense_account_id = intval($row['recurring_expense_account_id']);
+ $recurring_expense_client_id = intval($row['recurring_expense_client_id']);
+
+ // Calculate next billing date based on frequency
+ if ($recurring_expense_frequency == 1) { // Monthly
+ $next_date_query = "DATE_ADD(CURDATE(), INTERVAL 1 MONTH)";
+ } elseif ($recurring_expense_frequency == 2) { // Yearly
+ $next_date_query = "DATE(CONCAT(YEAR(CURDATE()) + 1, '-', $recurring_expense_month, '-', $recurring_expense_day))";
+ } else {
+ // Handle unexpected frequency values. For now, just use current date.
+ $next_date_query = "CURDATE()";
+ }
+
+ mysqli_query($mysqli,"INSERT INTO expenses SET expense_date = CURDATE(), expense_amount = $recurring_expense_amount, expense_currency_code = '$recurring_expense_currency_code', expense_account_id = $recurring_expense_account_id, expense_vendor_id = $recurring_expense_vendor_id, expense_client_id = $recurring_expense_client_id, expense_category_id = $recurring_expense_category_id, expense_description = '$recurring_expense_description', expense_reference = '$recurring_expense_reference'");
+
+ $expense_id = mysqli_insert_id($mysqli);
+
+ appNotify("Expense Created", "Expense $recurring_expense_description created from recurring expenses", "expenses.php", $recurring_expense_client_id);
+
+ // Update recurring dates using calculated next billing date
+
+ mysqli_query($mysqli, "UPDATE recurring_expenses SET recurring_expense_last_sent = CURDATE(), recurring_expense_next_date = $next_date_query WHERE recurring_expense_id = $recurring_expense_id");
+
+
+} //End Recurring Invoices Loop
+
+// Logging
+logApp("Cron", "info", "Cron created expenses from recurring expenses");
+
+// TELEMETRY
+
+if ($config_telemetry > 0 || $config_telemetry == 2) {
+
+ $current_version = exec("git rev-parse HEAD");
+
+ // Client Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('client_id') AS num FROM clients"));
+ $client_count = $row['num'];
+
+ // Ticket Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('recurring_id') AS num FROM tickets"));
+ $ticket_count = $row['num'];
+
+ // Recurring (Scheduled) Ticket Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('scheduled_ticket_id') AS num FROM scheduled_tickets"));
+ $scheduled_ticket_count = $row['num'];
+
+ // Calendar Event Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('event_id') AS num FROM events"));
+ $calendar_event_count = $row['num'];
+
+ // Quote Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('quote_id') AS num FROM quotes"));
+ $quote_count = $row['num'];
+
+ // Invoice Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('invoice_id') AS num FROM invoices"));
+ $invoice_count = $row['num'];
+
+ // Revenue Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('revenue_id') AS num FROM revenues"));
+ $revenue_count = $row['num'];
+
+ // Recurring Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('recurring_id') AS num FROM recurring"));
+ $recurring_count = $row['num'];
+
+ // Account Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('account_id') AS num FROM accounts"));
+ $account_count = $row['num'];
+
+ // Tax Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('tax_id') AS num FROM taxes"));
+ $tax_count = $row['num'];
+
+ // Product Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('product_id') AS num FROM products"));
+ $product_count = $row['num'];
+
+ // Payment Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('payment_id') AS num FROM payments WHERE payment_invoice_id > 0"));
+ $payment_count = $row['num'];
+
+ // Company Vendor Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('vendor_id') AS num FROM vendors WHERE vendor_template = 0 AND vendor_client_id = 0"));
+ $company_vendor_count = $row['num'];
+
+ // Expense Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('expense_id') AS num FROM expenses WHERE expense_vendor_id > 0"));
+ $expense_count = $row['num'];
+
+ // Trip Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('trip_id') AS num FROM trips"));
+ $trip_count = $row['num'];
+
+ // Transfer Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('transfer_id') AS num FROM transfers"));
+ $transfer_count = $row['num'];
+
+ // Contact Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('contact_id') AS num FROM contacts"));
+ $contact_count = $row['num'];
+
+ // Location Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('location_id') AS num FROM locations"));
+ $location_count = $row['num'];
+
+ // Asset Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('asset_id') AS num FROM assets"));
+ $asset_count = $row['num'];
+
+ // Software Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('software_id') AS num FROM software WHERE software_template = 0"));
+ $software_count = $row['num'];
+
+ // Software Template Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('software_id') AS num FROM software WHERE software_template = 1"));
+ $software_template_count = $row['num'];
+
+ // Password Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('login_id') AS num FROM logins"));
+ $password_count = $row['num'];
+
+ // Network Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('network_id') AS num FROM networks"));
+ $network_count = $row['num'];
+
+ // Certificate Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('certificate_id') AS num FROM certificates"));
+ $certificate_count = $row['num'];
+
+ // Domain Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('domain_id') AS num FROM domains"));
+ $domain_count = $row['num'];
+
+ // Service Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('service_id') AS num FROM services"));
+ $service_count = $row['num'];
+
+ // Client Vendor Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('vendor_id') AS num FROM vendors WHERE vendor_template = 0 AND vendor_client_id > 0"));
+ $client_vendor_count = $row['num'];
+
+ // Vendor Template Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('vendor_id') AS num FROM vendors WHERE vendor_template = 1"));
+ $vendor_template_count = $row['num'];
+
+ // File Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('file_id') AS num FROM files"));
+ $file_count = $row['num'];
+
+ // Document Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('document_id') AS num FROM documents WHERE document_template = 0"));
+ $document_count = $row['num'];
+
+ // Document Template Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('document_id') AS num FROM documents WHERE document_template = 1"));
+ $document_template_count = $row['num'];
+
+ // Shared Item Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('item_id') AS num FROM shared_items"));
+ $shared_item_count = $row['num'];
+
+ // Company Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('company_id') AS num FROM companies"));
+ $company_count = $row['num'];
+
+ // User Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('user_id') AS num FROM users"));
+ $user_count = $row['num'];
+
+ // Category Expense Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('category_id') AS num FROM categories WHERE category_type = 'Expense'"));
+ $category_expense_count = $row['num'];
+
+ // Category Income Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('category_id') AS num FROM categories WHERE category_type = 'Income'"));
+ $category_income_count = $row['num'];
+
+ // Category Referral Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('category_id') AS num FROM categories WHERE category_type = 'Referral'"));
+ $category_referral_count = $row['num'];
+
+ // Category Payment Method Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('category_id') AS num FROM categories WHERE category_type = 'Payment Method'"));
+ $category_payment_method_count = $row['num'];
+
+ // Tag Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('tag_id') AS num FROM tags"));
+ $tag_count = $row['num'];
+
+ // API Key Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('api_key_id') AS num FROM api_keys"));
+ $api_key_count = $row['num'];
+
+ // Log Count
+ $row = mysqli_fetch_assoc(mysqli_query($mysqli, "SELECT COUNT('log_id') AS num FROM logs"));
+ $log_count = $row['num'];
+
+ $postdata = http_build_query(
+ array(
+ 'installation_id' => "$installation_id",
+ 'version' => "$current_version",
+ 'company_name' => "$company_name",
+ 'website' => "$company_website",
+ 'city' => "$company_city",
+ 'state' => "$company_state",
+ 'country' => "$company_country",
+ 'currency' => "$company_currency",
+ 'client_count' => $client_count,
+ 'ticket_count' => $ticket_count,
+ 'scheduled_ticket_count' => $scheduled_ticket_count,
+ 'calendar_event_count' => $calendar_event_count,
+ 'quote_count' => $quote_count,
+ 'invoice_count' => $invoice_count,
+ 'revenue_count' => $revenue_count,
+ 'recurring_count' => $recurring_count,
+ 'account_count' => $account_count,
+ 'tax_count' => $tax_count,
+ 'product_count' => $product_count,
+ 'payment_count' => $payment_count,
+ 'company_vendor_count' => $company_vendor_count,
+ 'expense_count' => $expense_count,
+ 'trip_count' => $trip_count,
+ 'transfer_count' => $transfer_count,
+ 'contact_count' => $contact_count,
+ 'location_count' => $location_count,
+ 'asset_count' => $asset_count,
+ 'software_count' => $software_count,
+ 'software_template_count' => $software_template_count,
+ 'password_count' => $password_count,
+ 'network_count' => $network_count,
+ 'certificate_count' => $certificate_count,
+ 'domain_count' => $domain_count,
+ 'service_count' => $service_count,
+ 'client_vendor_count' => $client_vendor_count,
+ 'vendor_template_count' => $vendor_template_count,
+ 'file_count' => $file_count,
+ 'document_count' => $document_count,
+ 'document_template_count' => $document_template_count,
+ 'shared_item_count' => $shared_item_count,
+ 'company_count' => $company_count,
+ 'user_count' => $user_count,
+ 'category_expense_count' => $category_expense_count,
+ 'category_income_count' => $category_income_count,
+ 'category_referral_count' => $category_referral_count,
+ 'category_payment_method_count' => $category_payment_method_count,
+ 'tag_count' => $tag_count,
+ 'api_key_count' => $api_key_count,
+ 'log_count' => $log_count,
+ 'config_theme' => "$config_theme",
+ 'config_enable_cron' => $config_enable_cron,
+ 'config_ticket_email_parse' => $config_ticket_email_parse,
+ 'config_module_enable_itdoc' => $config_module_enable_itdoc,
+ 'config_module_enable_ticketing' => $config_module_enable_ticketing,
+ 'config_module_enable_accounting' => $config_module_enable_accounting,
+ 'config_telemetry' => $config_telemetry,
+ 'collection_method' => 3
+ )
+ );
+
+ $opts = array('http' =>
+ array(
+ 'method' => 'POST',
+ 'header' => 'Content-type: application/x-www-form-urlencoded',
+ 'content' => $postdata
+ )
+ );
+
+ $context = stream_context_create($opts);
+
+ $result = file_get_contents('https://telemetry.itflow.org', false, $context);
+
+ // Logging
+ // logAction("Cron", "Task", "Cron sent telemetry results to ITFlow Developers");
+
+}
+
+
+// Fetch Updates
+$updates = fetchUpdates();
+
+$update_message = $updates->update_message;
+
+if ($updates->current_version !== $updates->latest_version) {
+ // Send Alert to inform Updates Available
+ appNotify("Update", "$update_message", "admin_update.php");
+}
+
+
+
+/*
+ * ###############################################################################################################
+ * FINISH UP
+ * ###############################################################################################################
+ */
+
+// Send Alert to inform Cron was run
+appNotify("Cron", "Cron successfully executed", "admin_audit_log.php");
+
+// Logging
+logApp("Cron", "info", "Cron executed successfully");
diff --git a/scripts/cron_certificate_refresher.php b/scripts/cron_certificate_refresher.php
new file mode 100644
index 00000000..e7ffb1c4
--- /dev/null
+++ b/scripts/cron_certificate_refresher.php
@@ -0,0 +1,69 @@
+ 600) {
+
+ unlink($lock_file_path);
+ // Logging
+ logAction("Cron-Mail-Queue", "Delete", "Cron Mail Queuer detected a lock file was present but was over 10 minutes old so it removed it.");
+
+ } else {
+
+ // Logging
+ logAction("Cron-Mail-Queue", "Locked", "Cron Mail Queuer attempted to execute but was already executing so instead it terminated.");
+
+ exit("Script is already running. Exiting.");
+ }
+}
+
+// Create a lock file
+file_put_contents($lock_file_path, "Locked");
+
+// Process Mail Queue
+
+// Email Status:
+// 0 Queued
+// 1 Sending
+// 2 Failed
+// 3 Sent
+
+/*
+ * ###############################################################################################################
+ * Initial email send
+ * ###############################################################################################################
+ */
+// Get Mail Queue that has status of Queued and send it to the function sendSingleEmail() located in functions.php
+$sql_queue = mysqli_query($mysqli, "SELECT * FROM email_queue WHERE email_status = 0 AND email_queued_at <= NOW()");
+
+if (mysqli_num_rows($sql_queue) > 0) {
+ while ($row = mysqli_fetch_array($sql_queue)) {
+ $email_id = intval($row['email_id']);
+ $email_from = $row['email_from'];
+ $email_from_name = $row['email_from_name'];
+ $email_recipient = $row['email_recipient'];
+ $email_recipient_name = $row['email_recipient_name'];
+ $email_subject = $row['email_subject'];
+ $email_content = $row['email_content'];
+ $email_queued_at = $row['email_queued_at'];
+ $email_sent_at = $row['email_sent_at'];
+ $email_ics_str = $row['email_cal_str'];
+
+ // First, validate the sender email address
+ if (filter_var($email_from, FILTER_VALIDATE_EMAIL)) {
+
+ // Sanitized Input
+ $email_recipient_logging = sanitizeInput($row['email_recipient']);
+ $email_subject_logging = sanitizeInput($row['email_subject']);
+
+ // Update the status to sending
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 1 WHERE email_id = $email_id");
+
+ // Next, verify recipient email is valid
+ if (filter_var($email_recipient, FILTER_VALIDATE_EMAIL)) {
+
+ $mail = sendSingleEmail(
+ $config_smtp_host,
+ $config_smtp_username,
+ $config_smtp_password,
+ $config_smtp_encryption,
+ $config_smtp_port,
+ $email_from,
+ $email_from_name,
+ $email_recipient,
+ $email_recipient_name,
+ $email_subject,
+ $email_content,
+ $email_ics_str
+ );
+
+ if ($mail !== true) {
+ // Update Message - Failure
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 2, email_failed_at = NOW(), email_attempts = 1 WHERE email_id = $email_id");
+
+ appNotify("Cron-Mail-Queue", "Failed to send email #$email_id to $email_recipient_logging");
+
+ // Logging
+ logAction("Cron-Mail-Queue", "Error", "Failed to send email: $email_id to $email_recipient_logging regarding $email_subject_logging. $mail");
+ } else {
+ // Update Message - Success
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 3, email_sent_at = NOW(), email_attempts = 1 WHERE email_id = $email_id");
+ }
+
+ } else {
+
+ // Recipient email isn't valid, mark as failed and log the error
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 2, email_attempts = 99 WHERE email_id = $email_id");
+
+ // Logging
+ logAction("Cron-Mail-Queue", "Error", "Failed to send email: $email_id due to invalid recipient address. Email subject was: $email_subject_logging");
+ }
+
+ } else {
+ error_log("Failed to send email due to invalid sender address (' $email_from ') - check configuration in settings.");
+
+ $email_from_logging = sanitizeInput($row['email_from']);
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 2, email_attempts = 99 WHERE email_id = $email_id");
+
+ // Logging
+ logAction("Cron-Mail-Queue", "Error", "Failed to send email #$email_id due to invalid sender address: $email_from_logging - check configuration in settings.");
+
+ appNotify("Mail", "Failed to send email #$email_id due to invalid sender address");
+
+ }
+
+ }
+}
+
+
+/*
+ * ###############################################################################################################
+ * Retries
+ * ###############################################################################################################
+ */
+// Get Mail that failed to send and attempt to send Failed Mail up to 4 times every 30 mins
+$sql_failed_queue = mysqli_query($mysqli, "SELECT * FROM email_queue WHERE email_status = 2 AND email_attempts < 4 AND email_failed_at < NOW() + INTERVAL 30 MINUTE");
+
+if (mysqli_num_rows($sql_failed_queue) > 0) {
+ while ($row = mysqli_fetch_array($sql_failed_queue)) {
+ $email_id = intval($row['email_id']);
+ $email_from = $row['email_from'];
+ $email_from_name = $row['email_from_name'];
+ $email_recipient = $row['email_recipient'];
+ $email_recipient_name = $row['email_recipient_name'];
+ $email_subject = $row['email_subject'];
+ $email_content = $row['email_content'];
+ $email_queued_at = $row['email_queued_at'];
+ $email_sent_at = $row['email_sent_at'];
+ $email_ics_str = $row['email_cal_str'];
+ // Increment the attempts
+ $email_attempts = intval($row['email_attempts']) + 1;
+
+ // Sanitized Input
+ $email_recipient_logging = sanitizeInput($row['email_recipient']);
+ $email_subject_logging = sanitizeInput($row['email_subject']);
+
+ // Update the status to sending before actually sending
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 1 WHERE email_id = $email_id");
+
+ // Verify recipient email is valid
+ if (filter_var($email_recipient, FILTER_VALIDATE_EMAIL)) {
+
+ $mail = sendSingleEmail(
+ $config_smtp_host,
+ $config_smtp_username,
+ $config_smtp_password,
+ $config_smtp_encryption,
+ $config_smtp_port,
+ $email_from,
+ $email_from_name,
+ $email_recipient,
+ $email_recipient_name,
+ $email_subject,
+ $email_content,
+ $email_ics_str
+ );
+
+ if ($mail !== true) {
+ // Update Message
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 2, email_failed_at = NOW(), email_attempts = $email_attempts WHERE email_id = $email_id");
+
+ // Logging
+ logAction("Cron-Mail-Queue", "Error", "Failed to re-send email #$email_id to $email_recipient_logging regarding $email_subject_logging. $mail");
+
+ } else {
+
+ // Update Message
+ mysqli_query($mysqli, "UPDATE email_queue SET email_status = 3, email_sent_at = NOW(), email_attempts = $email_attempts WHERE email_id = $email_id");
+
+ }
+ }
+ }
+}
+
+// Remove the lock file once mail has finished processing
+unlink($lock_file_path);
diff --git a/scripts/cron_ticket_email_parser.php b/scripts/cron_ticket_email_parser.php
new file mode 100644
index 00000000..e8b3e637
--- /dev/null
+++ b/scripts/cron_ticket_email_parser.php
@@ -0,0 +1,560 @@
+ Ticketing > Email-to-ticket parsing. See https://docs.itflow.org/ticket_email_parse -- Quitting..");
+}
+
+$argv = $_SERVER['argv'];
+
+// Check Cron Key
+if ($argv[1] !== $config_cron_key) {
+ exit("Cron Key invalid -- Quitting..");
+}
+
+// Get system temp directory
+$temp_dir = sys_get_temp_dir();
+
+// Create the path for the lock file using the temp directory
+$lock_file_path = "{$temp_dir}/itflow_email_parser_{$installation_id}.lock";
+
+// Check for lock file to prevent concurrent script runs
+if (file_exists($lock_file_path)) {
+ $file_age = time() - filemtime($lock_file_path);
+
+ // If file is older than 5 minutes (300 seconds), delete and continue
+ if ($file_age > 300) {
+ unlink($lock_file_path);
+
+ // Logging
+ logApp("Cron-Email-Parser", "warning", "Cron Email Parser detected a lock file was present but was over 5 minutes old so it removed it.");
+
+ } else {
+
+ // Logging
+ logApp("Cron-Email-Parser", "warning", "Lock file present. Cron Email Parser attempted to execute but was already executing, so instead it terminated.");
+
+ exit("Script is already running. Exiting.");
+ }
+}
+
+// Create a lock file
+file_put_contents($lock_file_path, "Locked");
+
+// PHP Mail Parser
+use PhpMimeMailParser\Parser;
+require_once "plugins/php-mime-mail-parser/Contracts/CharsetManager.php";
+require_once "plugins/php-mime-mail-parser/Contracts/Middleware.php";
+require_once "plugins/php-mime-mail-parser/Attachment.php";
+require_once "plugins/php-mime-mail-parser/Charset.php";
+require_once "plugins/php-mime-mail-parser/Exception.php";
+require_once "plugins/php-mime-mail-parser/Middleware.php";
+require_once "plugins/php-mime-mail-parser/MiddlewareStack.php";
+require_once "plugins/php-mime-mail-parser/MimePart.php";
+require_once "plugins/php-mime-mail-parser/Parser.php";
+
+// Allowed attachment extensions
+$allowed_extensions = array('jpg', 'jpeg', 'gif', 'png', 'webp', 'pdf', 'txt', 'md', 'doc', 'docx', 'csv', 'xls', 'xlsx', 'xlsm', 'zip', 'tar', 'gz');
+
+// Function to raise a new ticket for a given contact and email them confirmation (if configured)
+function addTicket($contact_id, $contact_name, $contact_email, $client_id, $date, $subject, $message, $attachments, $original_message_file) {
+ global $mysqli, $config_app_name, $company_name, $company_phone, $config_ticket_prefix, $config_ticket_client_general_notifications, $config_ticket_new_ticket_notification_email, $config_base_url, $config_ticket_from_name, $config_ticket_from_email, $allowed_extensions;
+
+ $ticket_number_sql = mysqli_fetch_array(mysqli_query($mysqli, "SELECT config_ticket_next_number FROM settings WHERE company_id = 1"));
+ $ticket_number = intval($ticket_number_sql['config_ticket_next_number']);
+ $new_config_ticket_next_number = $ticket_number + 1;
+ mysqli_query($mysqli, "UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = 1");
+
+ // Clean up the message
+ $message = trim($message); // Remove leading/trailing whitespace
+ $message = preg_replace('/\s+/', ' ', $message); // Replace multiple spaces with a single space
+ $message = nl2br($message); // Convert newlines to
+
+ // Wrap the message in a div with controlled line height
+ $message = "Email from: $contact_name <$contact_email> at $date:-
$message
";
+
+ $ticket_prefix_esc = mysqli_real_escape_string($mysqli, $config_ticket_prefix);
+ $message_esc = mysqli_real_escape_string($mysqli, $message);
+ $contact_email_esc = mysqli_real_escape_string($mysqli, $contact_email);
+ $client_id = intval($client_id);
+
+ //Generate a unique URL key for clients to access
+ $url_key = randomString(156);
+
+ mysqli_query($mysqli, "INSERT INTO tickets SET ticket_prefix = '$ticket_prefix_esc', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$message_esc', ticket_priority = 'Low', ticket_status = 1, ticket_created_by = 0, ticket_contact_id = $contact_id, ticket_url_key = '$url_key', ticket_client_id = $client_id");
+ $id = mysqli_insert_id($mysqli);
+
+ // Logging
+ logAction("Ticket", "Create", "Email parser: Client contact $contact_email_esc created ticket $ticket_prefix_esc$ticket_number ($subject) ($id)", $client_id, $id);
+
+ mkdirMissing('uploads/tickets/');
+ $att_dir = "uploads/tickets/" . $id . "/";
+ mkdirMissing($att_dir);
+
+ rename("uploads/tmp/{$original_message_file}", "{$att_dir}/{$original_message_file}");
+ $original_message_file_esc = mysqli_real_escape_string($mysqli, $original_message_file);
+ mysqli_query($mysqli, "INSERT INTO ticket_attachments SET ticket_attachment_name = 'Original-parsed-email.eml', ticket_attachment_reference_name = '$original_message_file_esc', ticket_attachment_ticket_id = $id");
+
+ foreach ($attachments as $attachment) {
+ $att_name = $attachment->getFilename();
+ $att_extarr = explode('.', $att_name);
+ $att_extension = strtolower(end($att_extarr));
+
+ if (in_array($att_extension, $allowed_extensions)) {
+ $att_saved_filename = md5(uniqid(rand(), true)) . '.' . $att_extension;
+ $att_saved_path = $att_dir . $att_saved_filename;
+ file_put_contents($att_saved_path, $attachment->getContent());
+
+ $ticket_attachment_name = sanitizeInput($att_name);
+ $ticket_attachment_reference_name = sanitizeInput($att_saved_filename);
+
+ $ticket_attachment_name_esc = mysqli_real_escape_string($mysqli, $ticket_attachment_name);
+ $ticket_attachment_reference_name_esc = mysqli_real_escape_string($mysqli, $ticket_attachment_reference_name);
+ mysqli_query($mysqli, "INSERT INTO ticket_attachments SET ticket_attachment_name = '$ticket_attachment_name_esc', ticket_attachment_reference_name = '$ticket_attachment_reference_name_esc', ticket_attachment_ticket_id = $id");
+ } else {
+ $ticket_attachment_name_esc = mysqli_real_escape_string($mysqli, $att_name);
+ logAction("Ticket", "Edit", "Email parser: Blocked attachment $ticket_attachment_name_esc from Client contact $contact_email_esc for ticket $ticket_prefix_esc$ticket_number", $client_id, $id);
+ }
+ }
+
+ // Guest ticket watchers
+ if ($client_id == 0) {
+ mysqli_query($mysqli, "INSERT INTO ticket_watchers SET watcher_email = '$contact_email_esc', watcher_ticket_id = $id");
+ }
+
+ $data = [];
+ if ($config_ticket_client_general_notifications == 1) {
+ $subject_email = "Ticket created - [$config_ticket_prefix$ticket_number] - $subject";
+ $body = "##- Please type your reply above this line -##
Hello $contact_name,
Thank you for your email. A ticket regarding \"$subject\" has been automatically created for you.
Ticket: $config_ticket_prefix$ticket_number
Subject: $subject
Status: New
https://$config_base_url/portal/ticket.php?id=$id
--
$company_name - Support
$config_ticket_from_email
$company_phone";
+ $data[] = [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $contact_email,
+ 'recipient_name' => $contact_name,
+ 'subject' => $subject_email,
+ 'body' => mysqli_real_escape_string($mysqli, $body)
+ ];
+ }
+
+ if ($config_ticket_new_ticket_notification_email) {
+ if ($client_id == 0) {
+ $client_name = "Guest";
+ } else {
+ $client_sql = mysqli_query($mysqli, "SELECT client_name FROM clients WHERE client_id = $client_id");
+ $client_row = mysqli_fetch_array($client_sql);
+ $client_name = sanitizeInput($client_row['client_name']);
+ }
+ $email_subject = "$config_app_name - New Ticket - $client_name: $subject";
+ $email_body = "Hello,
This is a notification that a new ticket has been raised in ITFlow.
Client: $client_name
Priority: Low (email parsed)
Link: https://$config_base_url/ticket.php?ticket_id=$id
--------------------------------
$subject
$message";
+
+ $data[] = [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $config_ticket_new_ticket_notification_email,
+ 'recipient_name' => $config_ticket_from_name,
+ 'subject' => $email_subject,
+ 'body' => mysqli_real_escape_string($mysqli, $email_body)
+ ];
+ }
+
+ addToMailQueue($mysqli, $data);
+
+ // Custom action/notif handler
+ customAction('ticket_create', $id);
+
+ return true;
+}
+
+// Add Reply Function
+function addReply($from_email, $date, $subject, $ticket_number, $message, $attachments) {
+ global $mysqli, $config_app_name, $company_name, $company_phone, $config_ticket_prefix, $config_base_url, $config_ticket_from_name, $config_ticket_from_email, $allowed_extensions;
+
+ $ticket_reply_type = 'Client';
+ // Clean up the message
+ $message_parts = explode("##- Please type your reply above this line -##", $message);
+ $message_body = $message_parts[0];
+ $message_body = trim($message_body); // Remove leading/trailing whitespace
+ $message_body = preg_replace('/\r\n|\r|\n/', ' ', $message_body); // Replace newlines with a space
+ $message_body = nl2br($message_body); // Convert remaining newlines to
+
+ // Wrap the message in a div with controlled line height
+ $message = "Email from: $from_email at $date:-
$message_body
";
+
+ $ticket_number_esc = intval($ticket_number);
+ $message_esc = mysqli_real_escape_string($mysqli, $message);
+ $from_email_esc = mysqli_real_escape_string($mysqli, $from_email);
+
+ $row = mysqli_fetch_array(mysqli_query($mysqli, "SELECT ticket_id, ticket_subject, ticket_status, ticket_contact_id, ticket_client_id, contact_email, client_name
+ FROM tickets
+ LEFT JOIN contacts on tickets.ticket_contact_id = contacts.contact_id
+ LEFT JOIN clients on tickets.ticket_client_id = clients.client_id
+ WHERE ticket_number = $ticket_number_esc LIMIT 1"));
+
+ if ($row) {
+ $ticket_id = intval($row['ticket_id']);
+ $ticket_subject = sanitizeInput($row['ticket_subject']);
+ $ticket_status = sanitizeInput($row['ticket_status']);
+ $ticket_reply_contact = intval($row['ticket_contact_id']);
+ $ticket_contact_email = sanitizeInput($row['contact_email']);
+ $client_id = intval($row['ticket_client_id']);
+ $client_name = sanitizeInput($row['client_name']);
+
+ if ($ticket_status == 5) {
+ $config_ticket_prefix_esc = mysqli_real_escape_string($mysqli, $config_ticket_prefix);
+ $ticket_number_esc = mysqli_real_escape_string($mysqli, $ticket_number);
+
+ appNotify("Ticket", "Email parser: $from_email attempted to re-open ticket $config_ticket_prefix_esc$ticket_number_esc (ID $ticket_id) - check inbox manually to see email", "ticket.php?ticket_id=$ticket_id", $client_id);
+
+ $email_subject = "Action required: This ticket is already closed";
+ $email_body = "Hi there,
You've tried to reply to a ticket that is closed - we won't see your response.
Please raise a new ticket by sending a new e-mail to our support address below.
--
$company_name - Support
$config_ticket_from_email
$company_phone";
+
+ $data = [
+ [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $from_email,
+ 'recipient_name' => $from_email,
+ 'subject' => $email_subject,
+ 'body' => mysqli_real_escape_string($mysqli, $email_body)
+ ]
+ ];
+
+ addToMailQueue($mysqli, $data);
+
+ return true;
+ }
+
+ if (empty($ticket_contact_email) || $ticket_contact_email !== $from_email) {
+ $from_email_esc = mysqli_real_escape_string($mysqli, $from_email);
+ $row = mysqli_fetch_array(mysqli_query($mysqli, "SELECT contact_id FROM contacts WHERE contact_email = '$from_email_esc' AND contact_client_id = $client_id LIMIT 1"));
+ if ($row) {
+ $ticket_reply_contact = intval($row['contact_id']);
+ } else {
+ $ticket_reply_type = 'Internal';
+ $ticket_reply_contact = '0';
+ $message = "WARNING: Contact email mismatch
$message";
+ $message_esc = mysqli_real_escape_string($mysqli, $message);
+ }
+ }
+
+ mysqli_query($mysqli, "INSERT INTO ticket_replies SET ticket_reply = '$message_esc', ticket_reply_type = '$ticket_reply_type', ticket_reply_time_worked = '00:00:00', ticket_reply_by = $ticket_reply_contact, ticket_reply_ticket_id = $ticket_id");
+ $reply_id = mysqli_insert_id($mysqli);
+
+ mkdirMissing('uploads/tickets/');
+ foreach ($attachments as $attachment) {
+ $att_name = $attachment->getFilename();
+ $att_extarr = explode('.', $att_name);
+ $att_extension = strtolower(end($att_extarr));
+
+ if (in_array($att_extension, $allowed_extensions)) {
+ $att_saved_filename = md5(uniqid(rand(), true)) . '.' . $att_extension;
+ $att_saved_path = "uploads/tickets/" . $ticket_id . "/" . $att_saved_filename;
+ file_put_contents($att_saved_path, $attachment->getContent());
+
+ $ticket_attachment_name = sanitizeInput($att_name);
+ $ticket_attachment_reference_name = sanitizeInput($att_saved_filename);
+
+ $ticket_attachment_name_esc = mysqli_real_escape_string($mysqli, $ticket_attachment_name);
+ $ticket_attachment_reference_name_esc = mysqli_real_escape_string($mysqli, $ticket_attachment_reference_name);
+ mysqli_query($mysqli, "INSERT INTO ticket_attachments SET ticket_attachment_name = '$ticket_attachment_name_esc', ticket_attachment_reference_name = '$ticket_attachment_reference_name_esc', ticket_attachment_reply_id = $reply_id, ticket_attachment_ticket_id = $ticket_id");
+ } else {
+ $ticket_attachment_name_esc = mysqli_real_escape_string($mysqli, $att_name);
+ logAction("Ticket", "Edit", "Email parser: Blocked attachment $ticket_attachment_name_esc from Client contact $from_email_esc for ticket $config_ticket_prefix$ticket_number_esc", $client_id, $ticket_id);
+ }
+ }
+
+ $ticket_assigned_to_sql = mysqli_query($mysqli, "SELECT ticket_assigned_to FROM tickets WHERE ticket_id = $ticket_id LIMIT 1");
+
+ if ($ticket_assigned_to_sql) {
+ $row = mysqli_fetch_array($ticket_assigned_to_sql);
+ $ticket_assigned_to = intval($row['ticket_assigned_to']);
+
+ if ($ticket_assigned_to) {
+ $tech_sql = mysqli_query($mysqli, "SELECT user_email, user_name FROM users WHERE user_id = $ticket_assigned_to LIMIT 1");
+ $tech_row = mysqli_fetch_array($tech_sql);
+ $tech_email = sanitizeInput($tech_row['user_email']);
+ $tech_name = sanitizeInput($tech_row['user_name']);
+
+ $email_subject = "$config_app_name - Ticket updated - [$config_ticket_prefix$ticket_number] $ticket_subject";
+ $email_body = "Hello $tech_name,
A new reply has been added to the below ticket, check ITFlow for full details.
Client: $client_name
Ticket: $config_ticket_prefix$ticket_number
Subject: $ticket_subject
https://$config_base_url/ticket.php?ticket_id=$ticket_id";
+
+ $data = [
+ [
+ 'from' => $config_ticket_from_email,
+ 'from_name' => $config_ticket_from_name,
+ 'recipient' => $tech_email,
+ 'recipient_name' => $tech_name,
+ 'subject' => mysqli_real_escape_string($mysqli, $email_subject),
+ 'body' => mysqli_real_escape_string($mysqli, $email_body)
+ ]
+ ];
+
+ addToMailQueue($mysqli, $data);
+ }
+ }
+
+ mysqli_query($mysqli, "UPDATE tickets SET ticket_status = 2, ticket_resolved_at = NULL WHERE ticket_id = $ticket_id AND ticket_client_id = $client_id LIMIT 1");
+
+ logAction("Ticket", "Edit", "Email parser: Client contact $from_email_esc updated ticket $config_ticket_prefix$ticket_number_esc ($subject)", $client_id, $ticket_id);
+
+ customAction('ticket_reply_client', $ticket_id);
+
+ return true;
+
+ } else {
+ return false;
+ }
+}
+
+// Function to create a folder in the mailbox if it doesn't exist
+function createMailboxFolder($imap, $mailbox, $folderName) {
+ $folders = imap_list($imap, $mailbox, '*');
+ $folderExists = false;
+ if ($folders !== false) {
+ foreach ($folders as $folder) {
+ $folder = str_replace($mailbox, '', $folder);
+ if ($folder == $folderName) {
+ $folderExists = true;
+ break;
+ }
+ }
+ }
+ if (!$folderExists) {
+ imap_createmailbox($imap, $mailbox . imap_utf7_encode($folderName));
+ imap_subscribe($imap, $mailbox . $folderName);
+ }
+}
+
+// Initialize IMAP connection
+$validate_cert = true; // or false based on your configuration
+
+$imap_encryption = $config_imap_encryption; // e.g., 'ssl', 'tls', or '' (empty string) for none
+
+// Start building the mailbox string
+$mailbox = '{' . $config_imap_host . ':' . $config_imap_port;
+
+// Only add the encryption part if $imap_encryption is not empty
+if (!empty($imap_encryption)) {
+ $mailbox .= '/' . $imap_encryption;
+}
+
+// Add the certificate validation part
+if ($validate_cert) {
+ $mailbox .= '/validate-cert';
+} else {
+ $mailbox .= '/novalidate-cert';
+}
+
+$mailbox .= '}';
+
+// Append 'INBOX' to specify the mailbox folder
+$inbox_mailbox = $mailbox . 'INBOX';
+
+// Open the IMAP connection
+$imap = imap_open($inbox_mailbox, $config_imap_username, $config_imap_password);
+
+if ($imap === false) {
+ echo "Error connecting to IMAP server: " . imap_last_error();
+ exit;
+}
+
+// Create the "ITFlow" mailbox folder if it doesn't exist
+createMailboxFolder($imap, $mailbox, 'ITFlow');
+
+// Search for unseen messages and get UIDs
+$emails = imap_search($imap, 'UNSEEN', SE_UID);
+
+// Set Processed and Unprocessed Email count to 0
+$processed_count = 0;
+$unprocessed_count = 0;
+
+if ($emails !== false) {
+ foreach ($emails as $email_uid) {
+ $email_processed = false;
+
+ // Save original message
+ mkdirMissing('uploads/tmp/');
+ $original_message_file = "processed-eml-" . randomString(200) . ".eml";
+
+ $raw_message = imap_fetchheader($imap, $email_uid, FT_UID) . imap_body($imap, $email_uid, FT_UID);
+ file_put_contents("uploads/tmp/{$original_message_file}", $raw_message);
+
+ // Parse the message using php-mime-mail-parser
+ $parser = new \PhpMimeMailParser\Parser();
+ $parser->setText($raw_message);
+
+ // Get from address
+ $from_addresses = $parser->getAddresses('from');
+ $from_email = sanitizeInput($from_addresses[0]['address'] ?? 'itflow-guest@example.com');
+ $from_name = sanitizeInput($from_addresses[0]['display'] ?? 'Unknown');
+
+ $from_domain = explode("@", $from_email);
+ $from_domain = sanitizeInput(end($from_domain));
+
+ // Get subject
+ $subject = sanitizeInput($parser->getHeader('subject') ?? 'No Subject');
+
+ // Get date
+ $date = sanitizeInput($parser->getHeader('date') ?? date('Y-m-d H:i:s'));
+
+ // Get message body
+ $message_body_html = $parser->getMessageBody('html');
+ $message_body_text = $parser->getMessageBody('text');
+ $message_body = $message_body_html ?: nl2br(htmlspecialchars($message_body_text));
+
+ // Handle inline images
+ $attachments = $parser->getAttachments();
+ $inline_attachments = [];
+ foreach ($attachments as $attachment) {
+ if ($attachment->getContentDisposition() === 'inline' && $attachment->getContentID()) {
+ $cid = trim($attachment->getContentID(), '<>');
+ $data = base64_encode($attachment->getContent());
+ $mime = $attachment->getContentType();
+ $dataUri = "data:$mime;base64,$data";
+ $message_body = str_replace("cid:$cid", $dataUri, $message_body);
+ } else {
+ $inline_attachments[] = $attachment;
+ }
+ }
+ $attachments = $inline_attachments;
+
+ // Process the email
+ if (preg_match("/\[$config_ticket_prefix(\d+)\]/", $subject, $ticket_number_matches)) {
+ $ticket_number = intval($ticket_number_matches[1]);
+
+ if (addReply($from_email, $date, $subject, $ticket_number, $message_body, $attachments)) {
+ $email_processed = true;
+ }
+ } else {
+ // Check if the sender is a known contact
+ $from_email_esc = mysqli_real_escape_string($mysqli, $from_email);
+ $any_contact_sql = mysqli_query($mysqli, "SELECT * FROM contacts WHERE contact_email = '$from_email_esc' LIMIT 1");
+ $row = mysqli_fetch_array($any_contact_sql);
+
+ if ($row) {
+ $contact_name = sanitizeInput($row['contact_name']);
+ $contact_id = intval($row['contact_id']);
+ $contact_email = sanitizeInput($row['contact_email']);
+ $client_id = intval($row['contact_client_id']);
+
+ if (addTicket($contact_id, $contact_name, $contact_email, $client_id, $date, $subject, $message_body, $attachments, $original_message_file)) {
+ $email_processed = true;
+ }
+ } else {
+ // Check if the domain is associated with a client
+ $from_domain_esc = mysqli_real_escape_string($mysqli, $from_domain);
+ $domain_sql = mysqli_query($mysqli, "SELECT * FROM domains WHERE domain_name = '$from_domain_esc' LIMIT 1");
+ $row = mysqli_fetch_assoc($domain_sql);
+
+ if ($row && $from_domain == $row['domain_name']) {
+ $client_id = intval($row['domain_client_id']);
+
+ // Create a new contact
+ $contact_name = $from_name;
+ $contact_email = $from_email;
+ mysqli_query($mysqli, "INSERT INTO contacts SET contact_name = '".mysqli_real_escape_string($mysqli, $contact_name)."', contact_email = '".mysqli_real_escape_string($mysqli, $contact_email)."', contact_notes = 'Added automatically via email parsing.', contact_client_id = $client_id");
+ $contact_id = mysqli_insert_id($mysqli);
+
+ // Logging
+ logAction("Contact", "Create", "Email parser: created contact " . mysqli_real_escape_string($mysqli, $contact_name) . "", $client_id, $contact_id);
+ customAction('contact_create', $contact_id);
+
+ if (addTicket($contact_id, $contact_name, $contact_email, $client_id, $date, $subject, $message_body, $attachments, $original_message_file)) {
+ $email_processed = true;
+ }
+ } elseif ($config_ticket_email_parse_unknown_senders) {
+ // Parse even if the sender is unknown
+ $bad_from_pattern = "/daemon|postmaster/i";
+ if (!(preg_match($bad_from_pattern, $from_email))) {
+ if (addTicket(0, $from_name, $from_email, 0, $date, $subject, $message_body, $attachments, $original_message_file)) {
+ $email_processed = true;
+ }
+ }
+ }
+ }
+ }
+
+ if ($email_processed) {
+ // Mark the message as seen
+ imap_setflag_full($imap, $email_uid, "\\Seen", ST_UID);
+ // Move the message to the 'ITFlow' folder
+ imap_mail_move($imap, $email_uid, 'ITFlow', CP_UID);
+ // Get a Processed Email Count
+ $processed_count++;
+ } else {
+ // Flag the message for manual review without marking it as read
+ imap_setflag_full($imap, $email_uid, "\\Flagged", ST_UID);
+ // Clear the Seen flag to ensure the email remains unread
+ imap_clearflag_full($imap, $email_uid, "\\Seen", ST_UID);
+ // Get an Unprocessed email count
+ $unprocessed_count++;
+ }
+
+ // Delete the temporary message file
+ if (file_exists("uploads/tmp/{$original_message_file}")) {
+ unlink("uploads/tmp/{$original_message_file}");
+ }
+ }
+}
+
+// Expunge deleted mails
+imap_expunge($imap);
+
+// Close the IMAP connection
+imap_close($imap);
+
+// Calculate the total execution time -uncomment the code below to get exec time
+$script_end_time = microtime(true);
+$execution_time = $script_end_time - $script_start_time;
+$execution_time_formatted = number_format($execution_time, 2);
+
+// Insert a log entry into the logs table
+$processed_info = "Processed: $processed_count email(s), Unprocessed: $unprocessed_count email(s)";
+// Remove Comment below for Troubleshooting
+
+//logAction("Cron-Email-Parser", "Execution", "Cron Email Parser executed in $execution_time_formatted seconds. $processed_info");
+
+// END Calculate execution time
+
+// Remove the lock file
+unlink($lock_file_path);
+
+// DEBUG
+echo "\nLock File Path: $lock_file_path\n";
+if (file_exists($lock_file_path)) {
+ echo "\nLock is present\n\n";
+}
+echo "Processed Emails into tickets: $processed_count\n";
+echo "Unprocessed Emails: $unprocessed_count\n";
+
+?>