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Start recording ticket source (API, Email, Portal, Agent)

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wrongecho
2025-04-28 14:51:38 +01:00
parent 670450bcfb
commit e1f212d30d
6 changed files with 7 additions and 5 deletions
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2
api/v1/tickets/create.php
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@@ -39,7 +39,7 @@ if (!empty($subject)) {
// Insert ticket
$url_key = randomString(156);
$insert_sql = mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $billable, ticket_vendor_ticket_number = '$vendor_ticket_number', ticket_vendor_id = $vendor_id, ticket_created_by = 0, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_url_key = '$url_key', ticket_client_id = $client_id");
$insert_sql = mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_source = 'API', ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 1, ticket_billable = $billable, ticket_vendor_ticket_number = '$vendor_ticket_number', ticket_vendor_id = $vendor_id, ticket_created_by = 0, ticket_assigned_to = $assigned_to, ticket_contact_id = $contact, ticket_url_key = '$url_key', ticket_client_id = $client_id");
// Check insert & get insert ID
if ($insert_sql) {