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Start recording ticket source (API, Email, Portal, Agent)

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wrongecho
2025-04-28 14:51:38 +01:00
parent 670450bcfb
commit e1f212d30d
6 changed files with 7 additions and 5 deletions
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2
ticket.php
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@@ -63,6 +63,7 @@ if (isset($_GET['ticket_id'])) {
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_source = nullable_htmlentities($row['ticket_source']);
$ticket_category = intval($row['ticket_category']);
$ticket_category_display = nullable_htmlentities($row['category_name']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
@@ -97,6 +98,7 @@ if (isset($_GET['ticket_id'])) {
$ticket_vendor_ticket_number = nullable_htmlentities($row['ticket_vendor_ticket_number']);
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$ticket_created_at_ago = timeAgo($row['ticket_created_at']);
$ticket_created_by = intval($row['ticket_created_by']);
$ticket_date = date('Y-m-d', strtotime($ticket_created_at));
$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
$ticket_updated_at_ago = timeAgo($row['ticket_updated_at']);