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Add iCal functionality

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This commit is contained in:
o-psi
2024-02-08 12:59:36 -06:00
parent 50b2c3ad6c
commit e2392c3c6c
11 changed files with 2749 additions and 5 deletions
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33
post/ticket.php
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@@ -1530,6 +1530,9 @@ if (isset($_POST['edit_ticket_schedule'])) {
$ticket_prefix = sanitizeInput($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_subject = sanitizeInput($row['ticket_subject']);
$cal_str = createCalendarEvent($schedule, $ticket_subject, $ticket_link, $config_base_url);
$data = [
[
@@ -1538,7 +1541,8 @@ if (isset($_POST['edit_ticket_schedule'])) {
'recipient' => $contact_email,
'recipient_name' => $contact_name,
'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
'body' => "Hello, $contact_name<br><br>Your ticket regarding $ticket_subject has been scheduled for $schedule.<br><br>--------------------------------<br><a href=\"$full_ticket_url\">$ticket_link</a><br>--------------------------------<br><br>We hope the issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email. <br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id<br><br>~<br>$session_company_name<br>Support Department<br>$config_ticket_from_email<br>$company_phone",
'body' => "Hello, $contact_name<br><br>Your ticket regarding $ticket_subject has been scheduled for $schedule.<br><br>--------------------------------<br><a href=\"$full_ticket_url\">$ticket_link</a><br>--------------------------------<br><br> Please do not reply to this email. <br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id<br><br>~<br>$session_company_name<br>Support Department<br>$config_ticket_from_email<br>$company_phone",
'cal_str' => $cal_str,
],
[
'from' => $config_ticket_from_email,
@@ -1546,11 +1550,36 @@ if (isset($_POST['edit_ticket_schedule'])) {
'recipient' => $row['user_email'],
'recipient_name' => $row['user_first_name'] . ' ' . $row['user_last_name'],
'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
'body' => "Hello, " . $row['user_first_name'] . "<br><br>The ticket regarding $ticket_subject has been scheduled for $schedule.<br><br>--------------------------------<br><a href=\"$full_ticket_url\">$ticket_link</a><br>--------------------------------<br><br>We hope the issue was resolved to your satisfaction. If you need further assistance, please raise a new ticket using the below details. Please do not reply to this email. <br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id<br><br>~<br>$session_company_name<br>Support Department<br>$config_ticket_from_email<br>$company_phone",
'body' => "Hello, " . $row['user_first_name'] . "<br><br>The ticket regarding $ticket_subject has been scheduled for $schedule.<br><br>--------------------------------<br><a href=\"$full_ticket_url\">$ticket_link</a><br>--------------------------------<br><br>Please do not reply to this email. <br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id<br><br>~<br>$session_company_name<br>Support Department<br>$config_ticket_from_email<br>$company_phone",
'cal_str' => $cal_str,
]
];
//Send all watchers an email
$sql_watchers = mysqli_query($mysqli, "SELECT watcher_email FROM ticket_watchers WHERE watcher_ticket_id = $ticket_id");
while ($row = mysqli_fetch_array($sql_watchers)) {
$watcher_email = sanitizeInput($row['watcher_email']);
$data[] = [
'from' => $config_ticket_from_email,
'from_name' => $config_ticket_from_name,
'recipient' => $watcher_email,
'recipient_name' => $watcher_email,
'subject' => "Ticket Scheduled - [$ticket_prefix$ticket_number] - $ticket_subject",
'body' => "Hello, " . $watcher_email . "<br><br>The ticket regarding $ticket_subject has been scheduled for $schedule.<br><br>--------------------------------<br><a href=\"$full_ticket_url\">$ticket_link</a><br>--------------------------------<br><br>Please do not reply to this email. <br><br>Ticket: $ticket_prefix$ticket_number<br>Subject: $ticket_subject<br>Portal: https://$config_base_url/portal/ticket.php?id=$ticket_id<br><br>~<br>$session_company_name<br>Support Department<br>$config_ticket_from_email<br>$company_phone",
'cal_str' => $cal_str,
];
}
$response = addToMailQueue($mysqli, $data);
// if response is not empty, then there was an error
if (!empty($response)) {
$_SESSION['alert_message'] = "Error sending email: " . $response;
} else {
$_SESSION['alert_message'] = "Ticket scheduled";
}
//Logging
mysqli_query(