diff --git a/cron_ticket_email_parser.php b/cron_ticket_email_parser.php
index b926df00..f4398063 100644
--- a/cron_ticket_email_parser.php
+++ b/cron_ticket_email_parser.php
@@ -139,6 +139,8 @@ if ($emails) {
// Check if we can match the sender to a pre-existing contact
$any_contact_sql = mysqli_query($mysqli, "SELECT * FROM contacts WHERE contact_email = '$from' LIMIT 1");
$row = mysqli_fetch_array($any_contact_sql);
+
+ $contact_name = $row['contact_name'];
$contact_id = $row['contact_id'];
$contact_email = $row['contact_email'];
$client_id = $row['contact_client_id'];
@@ -162,6 +164,30 @@ if ($emails) {
echo "Created new ticket.
";
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = 'Client contact $from created ticket $subject via email', log_created_at = NOW(), log_client_id = $client_id, company_id = $session_company_id");
+ // Get company name & phone
+ $sql = mysqli_query($mysqli,"SELECT company_name, company_phone FROM companies WHERE company_id = $session_company_id");
+ $row = mysqli_fetch_array($sql);
+ $company_phone = formatPhoneNumber($row['company_phone']);
+ $session_company_name = $row['company_name'];
+
+
+ // E-mail client notification that ticket has been created
+
+ $email_subject = "Ticket created - [$config_ticket_prefix$ticket_number] - $subject";
+ $email_body = "#--itflow--#
Hello, $contact_name
Thank you for your email. A ticket regarding \"$subject\" has been automatically created for you.
Ticket: $config_ticket_prefix$ticket_number
Subject: $subject
Status: Open
https://$config_base_url/portal/ticket.php?id=$id
~
$session_company_name
Support Department
$config_ticket_from_email
$company_phone";
+
+ $mail = sendSingleEmail($config_smtp_host, $config_smtp_username, $config_smtp_password, $config_smtp_encryption, $config_smtp_port,
+ $config_ticket_from_email, $config_ticket_from_name,
+ $contact_email, $contact_name,
+ $email_subject, $email_body);
+
+ if ($mail !== true) {
+ mysqli_query($mysqli,"INSERT INTO notifications SET notification_type = 'Mail', notification = 'Failed to send email to $contact_email', notification_timestamp = NOW(), company_id = $session_company_id");
+ mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Mail', log_action = 'Error', log_description = 'Failed to send email to $contact_email regarding $subject. $mail', company_id = $session_company_id");
+ }
+
+
+
} else {
// Couldn't match this against a specific client contact -- do nothing for now