AS1024/itflow
1
0
Fork 0
mirror of https://github.com/itflow-org/itflow synced 2026-02-28 10:54:52 +00:00
Code Issues Packages Projects Releases Wiki Activity

Add the ability to edit ticket reply types to puiblic or internal, note there is no client email option here

Browse Source
This commit is contained in:
johnnyq
2024-09-17 14:55:02 -04:00
parent 7b2566b654
commit eaee42f1f5
2 changed files with 13 additions and 1 deletions
Download Patch File Download Diff File Expand all files Collapse all files

3
post/ticket.php
View File

@@ -1310,11 +1310,12 @@ if (isset($_POST['edit_ticket_reply'])) {
$ticket_reply_id = intval($_POST['ticket_reply_id']);
$ticket_reply = mysqli_real_escape_string($mysqli, $_POST['ticket_reply']);
$ticket_reply_type = sanitizeInput($_POST['ticket_reply_type']);
$ticket_reply_time_worked = sanitizeInput($_POST['time']);
$client_id = intval($_POST['client_id']);
mysqli_query($mysqli, "UPDATE ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_time_worked = '$ticket_reply_time_worked' WHERE ticket_reply_id = $ticket_reply_id AND ticket_reply_type != 'Client'") or die(mysqli_error($mysqli));
mysqli_query($mysqli, "UPDATE ticket_replies SET ticket_reply = '$ticket_reply', ticket_reply_type = '$ticket_reply_type', ticket_reply_time_worked = '$ticket_reply_time_worked' WHERE ticket_reply_id = $ticket_reply_id AND ticket_reply_type != 'Client'") or die(mysqli_error($mysqli));
//Logging
mysqli_query($mysqli, "INSERT INTO logs SET log_type = 'Ticket Reply', log_action = 'Modify', log_description = '$session_name modified ticket reply', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_client_id = $client_id, log_user_id = $session_user_id, log_entity_id = $ticket_reply_id");