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More work on #324 Tickets

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johnnyq
2022-01-23 21:23:45 -05:00
parent 5e9eb4d27d
commit ef8e9285aa
6 changed files with 101 additions and 107 deletions
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102
ticket_merge_modal.php Normal file
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<div class="modal" id="ticketMergeModal<?php echo $ticket_id; ?>" tabindex="-1">
<div class="modal-dialog modal-md">
<div class="modal-content bg-dark">
<div class="modal-header">
<h5 class="modal-title"><i class="fa fa-fw fa-tag"></i> Merge & Close <?php echo "$ticket_prefix$ticket_number"; ?> into another ticket</h5>
<button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span>
</button>
</div>
<form action="post.php" method="post" autocomplete="off">
<input type="hidden" id="current_ticket_id" name="ticket_id" value="<?php echo $ticket_id; ?>">
<div class="modal-body bg-white">
<div class="form-group">
<label>Ticket number to merge this ticket into <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<?php
// Show the ticket prefix, or just the tag icon
if(empty($ticket_prefix)){
echo "<span class=\"input-group-text\"><i class=\"fa fa-fw fa-tag\"></i></span>";
}
else{
echo "<div class=\"input-group-text\"> $ticket_prefix </div>";
}
?>
</div>
<input type="text" class="form-control" id="merge_into_ticket_number" name="merge_into_ticket_number" placeholder="Ticket number" required onfocusout="merge_into_number_get_details()">
<!-- Calls Javascript function merge_into_number_get_details() after leaving intput field -->
</div>
</div>
<div class="form-group">
<label>Reason for merge <strong class="text-danger">*</strong></label>
<div class="input-group">
<div class="input-group-prepend">
<span class="input-group-text"><i class="fa fa-fw fa-sticky-note"></i></span>
</div>
<input type="text" class="form-control" name="merge_comment" placeholder="Comments" required>
</div>
</div>
<hr>
<div class="form-group" id="merge_into_details_div" hidden>
<h5 id="merge_into_details_number"></h5>
<p id="merge_into_details_client"></p>
<p id="merge_into_details_subject"></p>
<p id="merge_into_details_priority"></p>
<p id="merge_into_details_status"></p>
</div>
</div>
<div class="modal-footer bg-white">
<button type="button" class="btn btn-secondary" data-dismiss="modal">Cancel</button>
<button type="submit" id="merge_ticket_btn" name="merge_ticket" class="btn btn-primary" disabled>Merge</button>
<!-- Merge button starts disabled. Is enabled by the merge_into_number_get_details Javascript function-->
</div>
</form>
</div>
</div>
</div>
<script>
//Gets details of the ticket we're going to merge this ticket into
//Shows the details under the comments box & enables the merge button if the status of the merge into ticket is not closed
function merge_into_number_get_details() {
//Get the ticket number to merge into
var merge_into_ticket_number = document.getElementById("merge_into_ticket_number").value;
//Reset the form
document.getElementById("merge_ticket_btn").disabled = true;
document.getElementById("merge_into_details_div").hidden = true;
//Send a GET request to post.php as post.php?merge_ticket_get_json_details=true&merge_into_ticket_number=NUMBER
jQuery.get(
"post.php",
{merge_ticket_get_json_details: 'true', merge_into_ticket_number: merge_into_ticket_number},
function(data){
//If we get a response from post.php, parse it as JSON
const merge_into_ticket_info = JSON.parse(data);
//Check that the current ticket ID isn't also the new/merge ticket ID
if(parseInt(merge_into_ticket_info.ticket_id) !== parseInt(document.getElementById("current_ticket_id").value)){
//Show the div with the master ticket details, populate
document.getElementById("merge_into_details_div").hidden = false;
document.getElementById("merge_into_details_number").innerText = "Master ticket details: " + merge_into_ticket_info.ticket_prefix + merge_into_ticket_info.ticket_number;
document.getElementById("merge_into_details_client").innerText = "Client Contact: " + merge_into_ticket_info.client_name + " / " + merge_into_ticket_info.contact_name;
document.getElementById("merge_into_details_subject").innerText = "Subject: " + merge_into_ticket_info.ticket_subject;
document.getElementById("merge_into_details_priority").innerText = "Priority: " + merge_into_ticket_info.ticket_priority;
document.getElementById("merge_into_details_status").innerText = "Status: " + merge_into_ticket_info.ticket_status;
//Enable the merge button if the merge into ticket isn't in a closed state
if(merge_into_ticket_info.ticket_status.toLowerCase() != "closed"){
document.getElementById("merge_ticket_btn").disabled = false;
}
}
}
);
}
</script>