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Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas

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This commit is contained in:
johnnyq
2024-04-01 16:27:05 -04:00
parent 912e2774f8
commit f1833e1083
14 changed files with 75 additions and 39 deletions
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19
client_contact_details.php
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@@ -53,7 +53,10 @@ if (isset($_GET['contact_id'])) {
$software_count = mysqli_num_rows($sql_related_software);
// Related Tickets Query
$sql_related_tickets = mysqli_query($mysqli, "SELECT * FROM tickets LEFT JOIN users on ticket_assigned_to = user_id WHERE ticket_contact_id = $contact_id ORDER BY ticket_id DESC");
$sql_related_tickets = mysqli_query($mysqli, "SELECT * FROM tickets
LEFT JOIN users ON ticket_assigned_to = user_id
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
WHERE ticket_contact_id = $contact_id ORDER BY ticket_id DESC");
$ticket_count = mysqli_num_rows($sql_related_tickets);
?>
@@ -479,9 +482,11 @@ if (isset($_GET['contact_id'])) {
$ticket_id = intval($row['ticket_id']);
$ticket_prefix = nullable_htmlentities($row['ticket_prefix']);
$ticket_number = intval($row['ticket_number']);
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_subject = intval($row['ticket_subject']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
$ticket_status = nullable_htmlentities($row['ticket_status']);
$ticket_status_name = nullable_htmlentities($row['ticket_status_name']);
$ticket_status_color = nullable_htmlentities($row['ticket_status_color']);
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
if (empty($ticket_updated_at)) {
@@ -495,14 +500,6 @@ if (isset($_GET['contact_id'])) {
}
$ticket_closed_at = nullable_htmlentities($row['ticket_closed_at']);
if ($ticket_status == "Open") {
$ticket_status_display = "<span class='p-2 badge badge-primary'>$ticket_status</span>";
} elseif ($ticket_status == "Working") {
$ticket_status_display = "<span class='p-2 badge badge-success'>$ticket_status</span>";
} else {
$ticket_status_display = "<span class='p-2 badge badge-secondary'>$ticket_status</span>";
}
if ($ticket_priority == "High") {
$ticket_priority_display = "<span class='p-2 badge badge-danger'>$ticket_priority</span>";
} elseif ($ticket_priority == "Medium") {
@@ -529,7 +526,7 @@ if (isset($_GET['contact_id'])) {
<td><a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><span class="badge badge-pill badge-secondary p-3"><?php echo "$ticket_prefix$ticket_number"; ?></span></a></td>
<td><a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><?php echo $ticket_subject; ?></a></td>
<td><?php echo $ticket_priority_display; ?></td>
<td><?php echo $ticket_status_display; ?></td>
<td><span class='badge badge-pill text-light p-2' style="background-color: <?php echo $ticket_status_color; ?>"><?php echo $ticket_status_name; ?></span></td>
<td><?php echo $ticket_assigned_to_display; ?></td>
<td><?php echo $ticket_updated_at_display; ?></td>
<td><?php echo $ticket_created_at; ?></td>