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Updated ticket status color capabilities to use multiple color instead of a select few, added activate disable ticket statuses, fixed ticket status Left joins in a few more areas

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johnnyq
2024-04-01 16:27:05 -04:00
parent 912e2774f8
commit f1833e1083
14 changed files with 75 additions and 39 deletions
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22
dashboard.php
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@@ -644,12 +644,13 @@ if ($user_config_dashboard_technical_enable == 1) {
$sql_your_tickets = mysqli_query(
$mysqli,
"SELECT * FROM tickets
LEFT JOIN clients ON ticket_client_id = client_id
LEFT JOIN contacts ON ticket_contact_id = contact_id
WHERE ticket_assigned_to = $session_user_id
AND ticket_closed_at IS NULL
ORDER BY ticket_number DESC"
);
LEFT JOIN ticket_statuses ON ticket_status = ticket_status_id
LEFT JOIN clients ON ticket_client_id = client_id
LEFT JOIN contacts ON ticket_contact_id = contact_id
WHERE ticket_assigned_to = $session_user_id
AND ticket_closed_at IS NULL
ORDER BY ticket_number DESC"
);
?>
@@ -773,7 +774,8 @@ if ($user_config_dashboard_technical_enable == 1) {
$ticket_subject = nullable_htmlentities($row['ticket_subject']);
$ticket_priority = nullable_htmlentities($row['ticket_priority']);
$ticket_status_id = intval($row['ticket_status']);
$ticket_status_name = sanitizeInput(getTicketStatusName($row['ticket_status']));
$ticket_status_name = nullable_htmlentities($row['ticket_status_name']);
$ticket_status_color = nullable_htmlentities($row['ticket_status_color']);
$ticket_created_at = nullable_htmlentities($row['ticket_created_at']);
$ticket_created_at_time_ago = timeAgo($row['ticket_created_at']);
$ticket_updated_at = nullable_htmlentities($row['ticket_updated_at']);
@@ -792,7 +794,7 @@ if ($user_config_dashboard_technical_enable == 1) {
$contact_id = intval($row['ticket_contact_id']);
$contact_name = nullable_htmlentities($row['contact_name']);
$ticket_status_color = getTicketStatusColor($ticket_status_id);
if ($ticket_priority == "High") {
$ticket_priority_color = "danger";
@@ -822,7 +824,9 @@ if ($user_config_dashboard_technical_enable == 1) {
</td>
<td><?php echo $contact_display; ?></td>
<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_priority_color; ?>'><?php echo $ticket_priority; ?></span></td>
<td><span class='p-2 badge badge-pill badge-<?php echo $ticket_status_color; ?>'><?php echo $ticket_status_name; ?></span></td>
<td>
<span class='badge badge-pill text-light p-2' style="background-color: <?php echo $ticket_status_color; ?>"><?php echo $ticket_status_name; ?></span>
</td>
<td><?php echo $ticket_updated_at_display; ?></td>
</tr>