Fix Ticket Template auto filling

agent/js/tickets_add_modal.js

@@ -174,3 +174,85 @@ function populateVendorsDropdown(client_id) {
         }
     );
 }
+
+const TEMPLATE_AJAX_URL = "/agent/ajax.php";
+
+function applyTemplateToForm(subject, details) {
+  const subjectEl = document.getElementById("subjectInput");
+  if (subjectEl) subjectEl.value = subject || "";
+
+  if (typeof tinymce !== "undefined") {
+    const ed = tinymce.get("detailsInput");
+    if (ed) {
+      ed.setContent(details || "");
+      return;
+    }
+  }
+
+  const detailsEl = document.getElementById("detailsInput");
+  if (detailsEl) detailsEl.value = details || "";
+}
+
+function loadTemplatesIfPresent() {
+  const select = document.getElementById("ticket_template_select");
+  if (!select) return;
+
+  // If already loaded, do nothing
+  if (select.dataset.loaded === "1") return;
+
+  // Mark as loading to prevent duplicate fetches
+  select.dataset.loaded = "1";
+
+  fetch(`${TEMPLATE_AJAX_URL}?get_ticket_templates=true`, { credentials: "same-origin" })
+    .then(r => r.json())
+    .then(data => {
+      select.innerHTML = `<option value="0">- Choose a Template -</option>`;
+
+      (data.templates || []).forEach(t => {
+        const opt = document.createElement("option");
+        opt.value = t.ticket_template_id;
+        opt.textContent = `${t.ticket_template_name} (${t.task_count} tasks)`;
+        select.appendChild(opt);
+      });
+    })
+    .catch(err => {
+      // allow retry if it failed
+      select.dataset.loaded = "0";
+      console.error("Template list load failed:", err);
+    });
+}
+
+// 1) Run once now (in case modal is already present)
+loadTemplatesIfPresent();
+
+// 2) Watch for AJAX-injected modal content
+const ticketTemplateObserver = new MutationObserver(() => {
+  loadTemplatesIfPresent();
+});
+
+ticketTemplateObserver.observe(document.body, { childList: true, subtree: true });
+
+// 3) When user changes template, fetch details
+document.addEventListener("change", function (e) {
+  if (e.target && e.target.id === "ticket_template_select") {
+    const templateId = e.target.value;
+
+    if (!templateId || templateId === "0") {
+      applyTemplateToForm("", "");
+      return;
+    }
+
+    fetch(`${TEMPLATE_AJAX_URL}?get_ticket_template_details=true&ticket_template_id=${encodeURIComponent(templateId)}`, {
+      credentials: "same-origin"
+    })
+      .then(r => r.json())
+      .then(resp => {
+        if (resp.success !== "TRUE") {
+          applyTemplateToForm("", "");
+          return;
+        }
+        applyTemplateToForm(resp.subject, resp.details);
+      })
+      .catch(err => console.error("Template details load failed:", err));
+  }
+});

agent/modals/ticket/ticket_add_v2.php

@@ -18,7 +18,7 @@ ob_start();
 <form action="post.php" method="post" autocomplete="off">
     <!-- Hidden/System fields -->
     <?php if ($client_id) { ?>
-        <input type="hidden" name="client" value="<?php echo $client_id; ?>>">
+        <input type="hidden" name="client" value="<?php echo $client_id; ?>">
     <?php } ?>
     <?php if ($project_id) { ?>
         <input type="hidden" name="project" value="<?php echo $project_id; ?>">
@@ -58,13 +58,13 @@ ob_start();
                             <option value="0">- Choose a Template -</option>
                             <?php
                             $sql_ticket_templates = mysqli_query($mysqli, "
-                                    SELECT tt.ticket_template_id, 
+                                    SELECT tt.ticket_template_id,
                                            tt.ticket_template_name,
-                                           tt.ticket_template_subject, 
+                                           tt.ticket_template_subject,
                                            tt.ticket_template_details,
                                            COUNT(ttt.task_template_id) as task_count
                                     FROM ticket_templates tt
-                                    LEFT JOIN task_templates ttt 
+                                    LEFT JOIN task_templates ttt
                                         ON tt.ticket_template_id = ttt.task_template_ticket_template_id
                                     WHERE tt.ticket_template_archived_at IS NULL
                                     GROUP BY tt.ticket_template_id
@@ -189,7 +189,7 @@ ob_start();
             <!-- Ticket client/contact -->
             <?php if ($contact_id) { ?>
                 <input type="hidden" name="contact" value="<?php echo $contact_id; ?>">
-            <?php } else { ?>    
+            <?php } else { ?>
                 <div class="tab-pane fade" id="pills-add-contacts">
 
                     <div class="form-group">
@@ -297,32 +297,24 @@ ob_start();
 
 <!-- Ticket Templates -->
 <script>
-    document.addEventListener("DOMContentLoaded", function() {
+$(document).on('change', '#ticket_template_select', function () {
-        var templateSelect = $('#ticket_template_select');
+    const $opt = $(this).find(':selected');
-        var subjectInput = document.getElementById('subjectInput');
+    const templateSubject = $opt.data('subject') || '';
-        var detailsInput = document.getElementById('detailsInput');
+    const templateDetails = $opt.data('details') || '';
 
-        templateSelect.on('select2:select', function(e) {
+    $('#subjectInput').val(templateSubject);
-            var selectedOption = e.params.data.element;
-            var templateSubject = selectedOption.getAttribute('data-subject');
-            var templateDetails = selectedOption.getAttribute('data-details');
 
-            // Update Subject
+    if (window.tinymce) {
-            subjectInput.value = templateSubject || '';
+        const editor = tinymce.get('detailsInput');
-
+        if (editor) {
-            // Update Details
+            editor.setContent(templateDetails);
-            if (typeof tinymce !== 'undefined') {
+        } else {
-                var editor = tinymce.get('detailsInput');
+            $('#detailsInput').val(templateDetails);
-                if (editor) {
+        }
-                    editor.setContent(templateDetails || '');
+    } else {
-                } else {
+        $('#detailsInput').val(templateDetails);
-                    detailsInput.value = templateDetails || '';
+    }
-                }
+});
-            } else {
-                detailsInput.value = templateDetails || '';
-            }
-        });
-    });
 </script>
 
 <!-- Ticket Client/Contact JS -->

agent/user/modals/user_mfa_modal.php

@@ -25,7 +25,7 @@ $data = "otpauth://totp/ITFlow:$session_email?secret=$token";
             <form action="post.php" method="post" autocomplete="off">
                 <input type="hidden" name="csrf_token" value="<?php echo $_SESSION['csrf_token'] ?>">
                 <div class="modal-body">
-                        
+
                     <div class="text-center">
                         <img src='../../plugins/barcode/barcode.php?f=png&s=qr&d=<?php echo $data; ?>'>
                         <p><span class='text-secondary'>Secret:</span> <?php echo $token; ?>
@@ -51,4 +51,3 @@ $data = "otpauth://totp/ITFlow:$session_email?secret=$token";
         </div>
     </div>
 </div>
-