From f99be168cf48289ea55b9cf4ed5654d409bb4f10 Mon Sep 17 00:00:00 2001 From: johnnyq Date: Sat, 30 Mar 2024 15:55:04 -0400 Subject: [PATCH] New Ticket Status Fix dashboard Tickets --- dashboard.php | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/dashboard.php b/dashboard.php index 3cc490b6..4e8c7ac3 100644 --- a/dashboard.php +++ b/dashboard.php @@ -603,7 +603,7 @@ if ($user_config_dashboard_technical_enable == 1) { $mysqli, "SELECT COUNT('ticket_id') AS active_tickets FROM tickets - WHERE ticket_status != 'Closed'" + WHERE ticket_closed_at IS NULL" )); $active_tickets = $sql_tickets['active_tickets']; @@ -612,7 +612,7 @@ if ($user_config_dashboard_technical_enable == 1) { $mysqli, "SELECT COUNT('ticket_id') AS your_tickets FROM tickets - WHERE ticket_status != 'Closed' + WHERE ticket_closed_at IS NULL AND ticket_assigned_to = $session_user_id" )); $your_tickets = $sql_your_tickets['your_tickets']; @@ -647,7 +647,7 @@ if ($user_config_dashboard_technical_enable == 1) { LEFT JOIN clients ON ticket_client_id = client_id LEFT JOIN contacts ON ticket_contact_id = contact_id WHERE ticket_assigned_to = $session_user_id - AND ticket_status != 'Closed' + AND ticket_closed_at IS NULL ORDER BY ticket_number DESC" );