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Ticketing updates

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- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901)
- Rework layout of recurring/scheduled ticket modal
This commit is contained in:
Marcus Hill
2024-03-17 11:09:53 +00:00
parent cdd16bd460
commit f9a5ca1ef8
15 changed files with 438 additions and 223 deletions
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db.sql
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@@ -1090,6 +1090,7 @@ CREATE TABLE `scheduled_tickets` (
`scheduled_ticket_created_at` datetime NOT NULL DEFAULT current_timestamp(),
`scheduled_ticket_updated_at` datetime DEFAULT NULL ON UPDATE current_timestamp(),
`scheduled_ticket_created_by` int(11) NOT NULL DEFAULT 0,
`scheduled_ticket_assigned_to` int(11) NOT NULL DEFAULT 0,
`scheduled_ticket_client_id` int(11) NOT NULL DEFAULT 0,
`scheduled_ticket_contact_id` int(11) NOT NULL DEFAULT 0,
`scheduled_ticket_asset_id` int(11) NOT NULL DEFAULT 0,