Ticketing updates

- Bugfix: Prevent tickets from being assigned to disabled techs
- Bugfix: Un-assign all open tickets when a tech account is disabled
- Allow auto-assignment of recurring/scheduled tickets to an agent/tech (#901)
- Rework layout of recurring/scheduled ticket modal
This commit is contained in:
Marcus Hill
2024-03-17 11:09:53 +00:00
parent cdd16bd460
commit f9a5ca1ef8
15 changed files with 438 additions and 223 deletions

View File

@@ -222,6 +222,7 @@ if (isset($_GET['ticket_id'])) {
"SELECT users.user_id, user_name FROM users
LEFT JOIN user_settings on users.user_id = user_settings.user_id
WHERE user_role > 1
AND user_status = 1
AND user_archived_at IS NULL
ORDER BY user_name ASC"
);