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Finished Ticket Number and Ticket Prefix

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johnny@pittpc.com
2021-02-08 21:29:29 -05:00
parent 5f1592e9a5
commit fa008d05bc
6 changed files with 18 additions and 14 deletions
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7
client_tickets.php
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@@ -41,7 +41,7 @@ $url_query_strings_sb = http_build_query(array_merge($_GET,array('sb' => $sb, 'o
$sql = mysqli_query($mysqli,"SELECT SQL_CALC_FOUND_ROWS * FROM tickets $sql = mysqli_query($mysqli,"SELECT SQL_CALC_FOUND_ROWS * FROM tickets
WHERE client_id = $client_id WHERE client_id = $client_id
AND (ticket_number LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_status LIKE '%$q%' OR ticket_priority LIKE '%$q%') AND (CONCAT(ticket_prefix,ticket_number) LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_status LIKE '%$q%' OR ticket_priority LIKE '%$q%')
ORDER BY $sb $o LIMIT $record_from, $record_to"); ORDER BY $sb $o LIMIT $record_from, $record_to");
$num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()")); $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
@@ -71,7 +71,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
<table class="table table-striped table-borderless table-hover"> <table class="table table-striped table-borderless table-hover">
<thead class="text-dark <?php if($num_rows[0] == 0){ echo "d-none"; } ?>"> <thead class="text-dark <?php if($num_rows[0] == 0){ echo "d-none"; } ?>">
<tr> <tr>
<th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_id&o=<?php echo $disp; ?>">Number</a></th> <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_number&o=<?php echo $disp; ?>">Number</a></th>
<th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_subject&o=<?php echo $disp; ?>">Subject</a></th> <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_subject&o=<?php echo $disp; ?>">Subject</a></th>
<th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_created_at&o=<?php echo $disp; ?>">Date Opened</a></th> <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_created_at&o=<?php echo $disp; ?>">Date Opened</a></th>
<th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_status&o=<?php echo $disp; ?>">Status</a></th> <th><a class="text-secondary" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_status&o=<?php echo $disp; ?>">Status</a></th>
@@ -84,6 +84,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
while($row = mysqli_fetch_array($sql)){ while($row = mysqli_fetch_array($sql)){
$ticket_id = $row['ticket_id']; $ticket_id = $row['ticket_id'];
$ticket_prefix = $row['ticket_prefix'];
$ticket_number = $row['ticket_number']; $ticket_number = $row['ticket_number'];
$ticket_subject = $row['ticket_subject']; $ticket_subject = $row['ticket_subject'];
$ticket_details = $row['ticket_details']; $ticket_details = $row['ticket_details'];
@@ -114,7 +115,7 @@ $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
?> ?>
<tr> <tr>
<td><a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><span class="badge badge-pill badge-secondary p-3"><?php echo $ticket_number; ?></span></a></td> <td><a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><span class="badge badge-pill badge-secondary p-3"><?php echo "$ticket_prefix$ticket_number"; ?></span></a></td>
<td><?php echo $ticket_subject; ?></td> <td><?php echo $ticket_subject; ?></td>
<td><?php echo $ticket_created_at; ?></td> <td><?php echo $ticket_created_at; ?></td>
<td><?php echo $ticket_status_display; ?></td> <td><?php echo $ticket_status_display; ?></td>

2
edit_ticket_modal.php
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@@ -2,7 +2,7 @@
<div class="modal-dialog modal-lg"> <div class="modal-dialog modal-lg">
<div class="modal-content bg-dark"> <div class="modal-content bg-dark">
<div class="modal-header"> <div class="modal-header">
<h5 class="modal-title"><i class="fa fa-fw fa-tag"></i> Ticket # <?php echo $ticket_id; ?> for <?php echo $client_name; ?></h5> <h5 class="modal-title"><i class="fa fa-fw fa-tag"></i> Ticket <?php echo "$ticket_prefix$ticket_number"; ?> for <?php echo $client_name; ?></h5>
<button type="button" class="close text-white" data-dismiss="modal"> <button type="button" class="close text-white" data-dismiss="modal">
<span>&times;</span> <span>&times;</span>
</button> </button>

11
post.php
View File

@@ -863,7 +863,7 @@ if(isset($_POST['add_ticket'])){
$new_config_ticket_next_number = $config_ticket_next_number + 1; $new_config_ticket_next_number = $config_ticket_next_number + 1;
mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id"); mysqli_query($mysqli,"UPDATE settings SET config_ticket_next_number = $new_config_ticket_next_number WHERE company_id = $session_company_id");
mysqli_query($mysqli,"INSERT INTO tickets SET ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, client_id = $client_id, company_id = $session_company_id"); mysqli_query($mysqli,"INSERT INTO tickets SET ticket_prefix = '$config_ticket_prefix', ticket_number = $ticket_number, ticket_subject = '$subject', ticket_details = '$details', ticket_priority = '$priority', ticket_status = 'Open', ticket_created_at = NOW(), ticket_created_by = $session_user_id, client_id = $client_id, company_id = $session_company_id");
//Logging //Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = '$subject', log_created_at = NOW(), client_id = $client_id, company_id = $session_company_id, user_id = $session_user_id"); mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Ticket', log_action = 'Create', log_description = '$subject', log_created_at = NOW(), client_id = $client_id, company_id = $session_company_id, user_id = $session_user_id");
@@ -2710,6 +2710,7 @@ if(isset($_POST['add_payment'])){
$row = mysqli_fetch_array($sql); $row = mysqli_fetch_array($sql);
$invoice_amount = $row['invoice_amount']; $invoice_amount = $row['invoice_amount'];
$invoice_prefix = $row['invoice_prefix'];
$invoice_number = $row['invoice_number']; $invoice_number = $row['invoice_number'];
$invoice_url_key = $row['invoice_url_key']; $invoice_url_key = $row['invoice_url_key'];
$client_name = $row['client_name']; $client_name = $row['client_name'];
@@ -2760,8 +2761,8 @@ if(isset($_POST['add_payment'])){
// Content // Content
$mail->isHTML(true); // Set email format to HTML $mail->isHTML(true); // Set email format to HTML
$mail->Subject = "Payment Recieved - Invoice $invoice_number"; $mail->Subject = "Payment Recieved - Invoice $invoice_prefix$invoice_number";
$mail->Body = "Hello $client_name,<br><br>We have recieved your payment in the amount of $$formatted_amount for invoice <a href='https://$base_url/guest_view_invoice.php?invoice_id=$invoice_id&url_key=$invoice_url_key'>$invoice_number</a>. Please keep this email as a receipt for your records.<br><br>Amount: $$formatted_amount<br>Balance: $$formatted_invoice_balance<br><br>Thank you for your business!<br><br><br>~<br>$company_name<br>$company_phone"; $mail->Body = "Hello $client_name,<br><br>We have recieved your payment in the amount of $$formatted_amount for invoice <a href='https://$base_url/guest_view_invoice.php?invoice_id=$invoice_id&url_key=$invoice_url_key'>$invoice_prefix$invoice_number</a>. Please keep this email as a receipt for your records.<br><br>Amount: $$formatted_amount<br>Balance: $$formatted_invoice_balance<br><br>Thank you for your business!<br><br><br>~<br>$company_name<br>$company_phone";
$mail->send(); $mail->send();
echo 'Message has been sent'; echo 'Message has been sent';
@@ -2796,8 +2797,8 @@ if(isset($_POST['add_payment'])){
// Content // Content
$mail->isHTML(true); // Set email format to HTML $mail->isHTML(true); // Set email format to HTML
$mail->Subject = "Partial Payment Recieved - Invoice $invoice_number"; $mail->Subject = "Partial Payment Recieved - Invoice $invoice_prefix$invoice_number";
$mail->Body = "Hello $client_name,<br><br>We have recieved partial payment in the amount of $$formatted_amount and it has been applied to invoice <a href='https://$base_url/guest_view_invoice.php?invoice_id=$invoice_id&url_key=$invoice_url_key'>$invoice_number</a>. Please keep this email as a receipt for your records.<br><br>Amount: $$formatted_amount<br>Balance: $$formatted_invoice_balance<br><br>Thank you for your business!<br><br><br>~<br>$company_name<br>$company_phone"; $mail->Body = "Hello $client_name,<br><br>We have recieved partial payment in the amount of $$formatted_amount and it has been applied to invoice <a href='https://$base_url/guest_view_invoice.php?invoice_id=$invoice_id&url_key=$invoice_url_key'>$invoice_prefix$invoice_number</a>. Please keep this email as a receipt for your records.<br><br>Amount: $$formatted_amount<br>Balance: $$formatted_invoice_balance<br><br>Thank you for your business!<br><br><br>~<br>$company_name<br>$company_phone";
$mail->send(); $mail->send();
echo 'Message has been sent'; echo 'Message has been sent';

2
recurring.php
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@@ -20,7 +20,7 @@ if(isset($_GET['q'])){
if(!empty($_GET['sb'])){ if(!empty($_GET['sb'])){
$sb = mysqli_real_escape_string($mysqli,$_GET['sb']); $sb = mysqli_real_escape_string($mysqli,$_GET['sb']);
}else{ }else{
$sb = "recurring_number"; $sb = "recurring_next_date";
} }
if(isset($_GET['o'])){ if(isset($_GET['o'])){

2
ticket.php
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@@ -79,7 +79,7 @@ if(isset($_GET['ticket_id'])){
<div class="row mb-3"> <div class="row mb-3">
<div class="col-9"> <div class="col-9">
<h3>Ticket <?php echo $ticket_number; ?> <?php echo $ticket_status_display; ?></h3> <h3>Ticket <?php echo "$ticket_prefix$ticket_number"; ?> <?php echo $ticket_status_display; ?></h3>
</div> </div>
<div class="col-3"> <div class="col-3">

8
tickets.php
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@@ -60,7 +60,7 @@
AND tickets.company_id = $session_company_id AND tickets.company_id = $session_company_id
AND ticket_status LIKE '%$status%' AND ticket_status LIKE '%$status%'
AND DATE(ticket_created_at) BETWEEN '$dtf' AND '$dtt' AND DATE(ticket_created_at) BETWEEN '$dtf' AND '$dtt'
AND (ticket_number LIKE '%$q%' OR client_name LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_priority LIKE '%$q%') AND (CONCAT(ticket_prefix,ticket_number) LIKE '%$q%' OR client_name LIKE '%$q%' OR ticket_subject LIKE '%$q%' OR ticket_priority LIKE '%$q%')
ORDER BY $sb $o LIMIT $record_from, $record_to"); ORDER BY $sb $o LIMIT $record_from, $record_to");
$num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()")); $num_rows = mysqli_fetch_row(mysqli_query($mysqli,"SELECT FOUND_ROWS()"));
@@ -120,7 +120,7 @@
<table class="table table-striped table-borderless table-hover"> <table class="table table-striped table-borderless table-hover">
<thead class="text-dark <?php if($num_rows[0] == 0){ echo "d-none"; } ?>"> <thead class="text-dark <?php if($num_rows[0] == 0){ echo "d-none"; } ?>">
<tr> <tr>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_id&o=<?php echo $disp; ?>">Number</a></th> <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_number&o=<?php echo $disp; ?>">Number</a></th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_status&o=<?php echo $disp; ?>">Status</a> <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_status&o=<?php echo $disp; ?>">Status</a>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_created_at&o=<?php echo $disp; ?>">Created</a></th> <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=ticket_created_at&o=<?php echo $disp; ?>">Created</a></th>
<th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=client_name&o=<?php echo $disp; ?>">Client</a></th> <th><a class="text-dark" href="?<?php echo $url_query_strings_sb; ?>&sb=client_name&o=<?php echo $disp; ?>">Client</a></th>
@@ -135,6 +135,8 @@
while($row = mysqli_fetch_array($sql)){ while($row = mysqli_fetch_array($sql)){
$ticket_id = $row['ticket_id']; $ticket_id = $row['ticket_id'];
$ticket_prefix = $row['ticket_prefix'];
$ticket_number = $row['ticket_number'];
$ticket_subject = $row['ticket_subject']; $ticket_subject = $row['ticket_subject'];
$ticket_details = $row['ticket_details']; $ticket_details = $row['ticket_details'];
$ticket_priority = $row['ticket_priority']; $ticket_priority = $row['ticket_priority'];
@@ -166,7 +168,7 @@
?> ?>
<tr> <tr>
<td><a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><?php echo $ticket_id; ?></a></td> <td><a href="ticket.php?ticket_id=<?php echo $ticket_id; ?>"><span class="badge badge-pill badge-secondary p-3"><?php echo "$ticket_prefix$ticket_number"; ?></span></a></td>
<td><?php echo $ticket_status_display; ?></td> <td><?php echo $ticket_status_display; ?></td>
<td><?php echo $ticket_created_at; ?></td> <td><?php echo $ticket_created_at; ?></td>
<td><a href="client.php?client_id=<?php echo $client_id; ?>&tab=tickets"><?php echo $client_name; ?></a></td> <td><a href="client.php?client_id=<?php echo $client_id; ?>&tab=tickets"><?php echo $client_name; ?></a></td>