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Show who else is viewing the same open ticket as you

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Marcus Hill
2022-03-26 18:05:20 +00:00
parent 5db7ab3d73
commit fb4da53026
4 changed files with 138 additions and 49 deletions
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32
ajax.php
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@@ -153,4 +153,36 @@ if(isset($_POST['client_set_notes'])){
// Logging
mysqli_query($mysqli,"INSERT INTO logs SET log_type = 'Client', log_action = 'Modify', log_description = '$session_name modified client notes', log_ip = '$session_ip', log_user_agent = '$session_user_agent', log_created_at = NOW(), log_client_id = $client_id, log_user_id = $session_user_id, company_id = $session_company_id");
}
if(isset($_GET['ticket_add_view'])){
$ticket_id = intval($_GET['ticket_id']);
$a = mysqli_query($mysqli, "INSERT INTO ticket_views SET view_ticket_id = '$ticket_id', view_user_id = '$session_user_id', view_timestamp = NOW()");
}
if(isset($_GET['ticket_query_views'])){
$ticket_id = intval($_GET['ticket_id']);
$query = mysqli_query($mysqli, "SELECT user_name FROM ticket_views LEFT JOIN users ON view_user_id = user_id WHERE view_ticket_id = '$ticket_id' AND view_user_id != '$session_user_id' AND view_timestamp > DATE_SUB(NOW(), INTERVAL 2 MINUTE)");
while($row = mysqli_fetch_array($query)){
$users[] = $row['user_name'];
}
if(!empty($users)){
$users = array_unique($users);
if(count($users) > 1){
// Multiple viewers
$response['message'] = implode(", ", $users) . " are viewing this ticket.";
}
else{
// Single viewer
$response['message'] = implode("", $users) . " is viewing this ticket.";
}
}
else{
// No viewers
$response['message'] = "";
}
echo json_encode($response);
}