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Allow for tickets to be unassigned after being assigned to an agent.

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Hide accountants from ticket assignment list on ticket.php.
This commit is contained in:
Marcus Hill
2022-05-11 20:27:18 +01:00
parent 647f133f48
commit fc3b83d43a
2 changed files with 23 additions and 12 deletions
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8
ticket.php
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@@ -557,10 +557,14 @@ if(isset($_GET['ticket_id'])){
<span class="input-group-text"><i class="fa fa-fw fa-user"></i></span>
</div>
<select class="form-control select2" name="assigned_to" <?php if($ticket_status == "Closed") {echo "disabled";} ?>>
<option value="">Not Assigned</option>
<option value="0">Not Assigned</option>
<?php
$sql_assign_to_select = mysqli_query($mysqli,"SELECT * FROM users, user_companies WHERE users.user_id = user_companies.user_id AND user_companies.company_id = $session_company_id AND user_archived_at IS NULL ORDER BY user_name ASC");
$sql_assign_to_select = mysqli_query($mysqli,"SELECT users.user_id, user_name FROM users
LEFT JOIN user_companies ON users.user_id = user_companies.user_id
LEFT JOIN user_settings on users.user_id = user_settings.user_id
WHERE user_companies.company_id = $session_company_id
AND user_role > 1 AND user_archived_at IS NULL ORDER BY user_name ASC");
while($row = mysqli_fetch_array($sql_assign_to_select)){
$user_id = $row['user_id'];
$user_name = $row['user_name'];