diff --git a/post/ticket.php b/post/ticket.php index 029d4d18..b9b9398c 100644 --- a/post/ticket.php +++ b/post/ticket.php @@ -169,7 +169,7 @@ if (isset($_POST['assign_ticket'])) { // Allow for un-assigning tickets if ($assigned_to == 0) { - $ticket_reply = "Ticket unassigned."; + $ticket_reply = "Ticket unassigned, pending re-assignment."; $agent_name = "No One"; $ticket_status = "Pending-Assignment"; } else {