11 Commits

Author	SHA1	Message	Date
johnnyq	be374e9c2b	Rebuild Admin > Ticket Statuses: list on the standard pattern with In use and Switched off tabs, search, sortable headers, ticket counts linking to the tickets, SLA clock and client-reply columns and drag ordering for the pickers and board; one New/Edit window with badge preview, colour swatches and a description shown on hover across the app; per-status choice of whether a client reply by email or portal moves the ticket back to Open or leaves it; switch off and delete move a status's tickets to a chosen status with ticket history and SLA sync, and clear canned responses that set it; built-in statuses keep their names, stay on and have fixed SLA and reply behaviour enforced server-side; badges use readable text colour; the tickets filter keeps a switched-off status; database 3.4.0 adds ticket_status_description and ticket_status_client_reply; new functions/ticket_status.php	2026-10-24 15:14:10 -04:00
johnnyq	accc1948be	Fix Color Class	2026-08-31 12:46:00 -04:00
johnnyq	fdc2a8c2c3	Switch some bg-primary to bg-blue so they are consistent across themes, use new bs5 to reduce width on certain form inputs	2026-08-25 17:44:18 -04:00
johnnyq	dc6b191eed	Update Font, Migrated away from JQUERY dependent libs: toastr to bootstrap5 toasts, daterangepicker to flatpickr, select2 to Tom Select, InputMask to IMask	2026-08-14 17:08:40 -04:00
johnnyq	a084e37c39	Initial migration from AdminLTE 3 to 4, bootstrap 4 to 5	2026-08-14 13:22:11 -04:00
johnnyq	162a597da9	Add SLA pausing, SLA reports, SLA filtering and kanban SLA state (phase 3) ... Statuses can be flagged to pause the resolution clock; sla_history records the intervals a ticket's clock actually ran and the deadline is re-based on remaining budget when it resumes. Adds SLA Summary and SLA by Client reports, an SLA state filter on the ticket list, SLA colouring on kanban cards, and an Urgent column on the Tickets by Client report. DB update 2.5.1. Also fixes resolution SLA verdicts being skipped when resolving via kanban or the client portal.	2026-07-29 13:02:27 -04:00
johnnyq	b3f959ac55	Use Short echo tags across the code	2026-07-28 18:47:52 -04:00
johnnyq	815802fb7c	Gate Admin UI Modals to Admin	2026-07-27 14:50:32 -04:00
johnnyq	918b40afbe	Add missing CSRF Checks in admin area and settings	2026-03-02 22:15:36 -05:00
johnnyq	a297b8d6d8	Migrate many admin Add modals to the new ajax-modal	2025-11-05 01:39:22 -05:00
johnnyq	41f957ea3b	Migrated admin modals to modals/ENTITY removed ajax_ and _modal prefixes from file names and use new ajax-modal syntax	2025-08-24 23:50:38 -04:00