johnnyq
294352fd8b
Let the API raise a ticket from a ticket template - tickets/create takes ticket_template_id, giving the ticket the template's subject and details when none are sent, its category, priority, billing and agent unless sent, and its tags, due time and tasks (the ones the answers call for), with the template's fill-ins answered from ticket_fill_ins and its placeholders filled in, and a missing or archived template, fill-ins that aren't an object, a required fill-in left out or a choice not on a list refused with 400 and the reason; ticket_notify sends the contact and watchers the Ticket Created email when Email clients about their tickets is on, tells the new-ticket address and notifies the assigned agent in the app and by email; the answer now includes ticket_reference, ticket_url (the contact's link to the ticket) and, from a template, ticket_tasks; canned responses now fill in a ticket's template fill-in answers such as [Hostname] alongside [Contact] and [Ticket], never over a built-in placeholder of the same name, and the canned response form says so; contacts/create and locations/create no longer write a PHP warning for each field left out; the new-ticket agent email reads raised through the API; changelog updated
2026-11-05 17:39:22 -05:00
johnnyq
ea23a2bad5
Audit logs stage 1: Admin > Audit Logs rebuilt on the standard list with search, sortable columns and paging, filters for date, who (agent, portal contact or ITFlow itself), client, type and action, and counted views for Changes, Deletions, Sign-ins, Security and Data out; each entry shows who with their avatar, the client, the type and action as a coloured label, the description without the name in front, the IP and device in words, and links to its record while it exists or says No longer here; a quick look with the full entry, the raw user agent, everything from that IP, the record's other entries and what the same person did 15 minutes either side; CSV/PDF export with the page's filters, view and picked columns, itself audited; new functions/audit_log.php, admin/modals/audit_log/audit_log.php and audit_log_export.php, admin/post/audit_log.php and audit_logs export columns; agent/files.php takes ?open= for a file's quick look; database 3.3.1 adds log_client_id and log_entity_id keys on logs, gives each action one name (Unarchive/Restored to Restore, Deleted, Merged, Closed, Reopened, Resolved and Sent to Delete, Merge, Close, Reopen, Resolve and Send, Client Access to Denied, saved card and payment provider Updates to Create or Delete, contract template Update to Edit, type client to Client) and repoints entries at the right record (reply edits and redactions to the ticket, API document edits to the document, reimbursements to the recording expense, API client restores to the client), guarded so it can run again; logAudit call sites in agent, admin, api, client, cron and functions use the same names and record ids
2026-10-18 22:36:25 -04:00
johnnyq
95dd3ef9c5
Tags stage 2: tags on five more record kinds (tickets, documents, [kind], [kind], [kind]) working like the other seven with tag pills and + picker on list, page and quick look, Tags field in New and Edit, list tag filter and tag-name search, Bulk Action Tags, export tag filter and Tags column; tickets list shows + only once a ticket has a tag, Tags under More filters with its own chip, board cards show tags, tag changes written to ticket history and merging moves non-archived tags; document tag filter in client Files and at top level across all folders excluding uploads, bulk Tags only tags ticked documents, cross-client document tags open a global search; global search matches tag names, shows the matching tag on each result and adds a Tags group; API tags read, update and create endpoints plus a tags list on every record read, per-kind permission checks and tag creation limited to admin keys; Tags starter pack and demo data cover the new kinds; changelog breaking change for tag-name matching in searches and upgrade note now 2.7.9 to 3.1.4; stage 1 tag test updated for twelve kinds
2026-10-17 15:17:14 -04:00
johnnyq
57b8ced839
Locations overhaul for daily MSP work: new location page with header actions (Directions, Call, New ticket/contact/asset/network/rack/document/upload/trip prefilled to the location, Move here, Edit, Make primary, Archive/Restore/Delete), Getting there / Ask for / blur-to-save Access notes panels, and People, Assets, Networks, Racks, Tickets (open first), Documents, Files and History tabs with per-record unassign and remembered tab; new location quick look modal (glance, directions, access notes, People/Assets/Networks/Open tickets tabs); new Move here modal to bulk-move contacts, assets, networks and racks to a location showing where each currently is; rebuilt locations list with primary-first sort, photo/pin tile, maps link and Directions button, phone and hours, on-site contact, On site count chips linking to the location page tabs, wider search (phone, notes, contact, tags) and bulk Tags/Archive/Restore/Delete; shared tabbed location form (Details, Address, Contact, Access) with Primary switch, auto-primary for a client's first location, tags and photo removal; ticket detail Site card with address, phone, hours, access notes and directions; ticket location now validated against the ticket's client; documents and files can be linked to locations via new location_documents and location_files tables (database update 2.8.1, db.sql updated) and the generic link modal; location results in global search; client header primary location, network and rack pages link to the location; CSV export adds Primary, On-site Contact, people/asset counts and Access Notes, CSV import checks the file extension and makes the first location primary; primary locations cannot be archived or deleted and bulk archive skips them; deleting a location (including via API) clears its references on assets, contacts, networks, racks, tickets and calendar events; new functions/location.php helpers (LOCATION_KINDS, address/map/directions URLs, tile, counts, form set, tags, primary, photo, assign/unassign, history), new handlers make_location_primary, set_location_records, unset_location_record and ajax location_set_notes, location_model.php removed, demo data gets an on-site contact and linked runbook for the primary location
2026-10-14 22:06:41 -04:00
Wrongecho
7898c16848
API - Location read should not show archived locations
2026-09-07 13:53:47 +00:00
Wrongecho
79262f26b4
API - Add location update, archive and delete
2026-09-07 13:46:15 +00:00
johnnyq
c509b7f693
Add user-based RBAC for API keys
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API keys now run as a user and inherit that user's module, operation, and client permissions. Drops per-key client scoping and removes existing keys (must be recreated). Adds an edit modal to change a key's user.
2026-07-25 16:50:58 -04:00
johnnyq
f1836c70cd
Replace Function logAction() with logAudit()
2026-07-14 17:35:23 -04:00
johnnyq
b57ddc0e5c
Replace Function sanitizeInput() with just escapeSql() and update all instances throughout
2026-07-14 17:17:50 -04:00
johnnyq
319ccbad01
Revert "API: Add some missing end points"
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This reverts commit c4ba2bc326
2026-04-16 15:16:08 -04:00
johnnyq
c4ba2bc326
API: Add some missing end points
2026-04-11 18:21:03 -04:00
wrongecho
4617f44cda
- Prevent error 500s when existing data can't be cleanly re-inserted to database
2026-04-04 11:01:34 +01:00
wrongecho
7c558ff842
Add location create endpoint
2025-07-07 13:47:17 +01:00
wrongecho
f3e9c9c867
API Tidy
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- Remove old client ID queries, these are now built into the API keys. If a key has access to all clients, a client ID can be provided in the query.
- Small fixes to assets URI lookup
- Add read endpoint for vendors
2024-09-11 18:06:45 +01:00
Marcus Hill
54e015b5a5
Add locations read api endpoint
2024-02-24 11:56:18 +00:00
