4 Commits

Author SHA1 Message Date
johnnyq
294352fd8b Let the API raise a ticket from a ticket template - tickets/create takes ticket_template_id, giving the ticket the template's subject and details when none are sent, its category, priority, billing and agent unless sent, and its tags, due time and tasks (the ones the answers call for), with the template's fill-ins answered from ticket_fill_ins and its placeholders filled in, and a missing or archived template, fill-ins that aren't an object, a required fill-in left out or a choice not on a list refused with 400 and the reason; ticket_notify sends the contact and watchers the Ticket Created email when Email clients about their tickets is on, tells the new-ticket address and notifies the assigned agent in the app and by email; the answer now includes ticket_reference, ticket_url (the contact's link to the ticket) and, from a template, ticket_tasks; canned responses now fill in a ticket's template fill-in answers such as [Hostname] alongside [Contact] and [Ticket], never over a built-in placeholder of the same name, and the canned response form says so; contacts/create and locations/create no longer write a PHP warning for each field left out; the new-ticket agent email reads raised through the API; changelog updated 2026-11-05 17:39:22 -05:00
johnnyq
b57ddc0e5c Replace Function sanitizeInput() with just escapeSql() and update all instances throughout 2026-07-14 17:17:50 -04:00
wrongecho
4617f44cda - Prevent error 500s when existing data can't be cleanly re-inserted to database 2026-04-04 11:01:34 +01:00
wrongecho
7c558ff842 Add location create endpoint 2025-07-07 13:47:17 +01:00