Commit Graph

15 Commits

Author SHA1 Message Date
johnnyq 185ea7d6ac Fix 'Email from at' On tickets that come from emails, was cuasing dup html head body tags causing htmlPurifier to strip it in ticket viewing, so we removed html body and head tags also remove orginal reply on reply ticket emails this removed ##- Please type your reply above this line -## and anything after it. Also removed the custom CSS that was embedded for all email sent out from ITFlow 2025-11-22 17:40:44 -05:00
wrongecho b991f787a2 Introduce subject-based automatic ticket merging/reply detection where e-mail is sent from a known contact or domain and the subject is a 95% match for a ticket opened in the last 7 days for that client 2025-11-18 13:08:02 +00:00
wrongecho 891f71006b Mail queue - Recipient domain MX validation before sending 2025-11-06 16:58:18 +00:00
johnnyq 6d15640ae4 [Feature] Recurring Ticket - Add Three Day and Biweekly to the Frequency options 2025-10-29 18:15:21 -04:00
wrongecho 5dd4f5ea62 New mail parser:
- bugfix .eml not being generated
- include the message when notifying the tech of a reply
2025-10-16 16:32:37 +01:00
johnnyq 3ff206f84d Add .htaccess in cron 2025-10-08 17:25:03 -04:00
johnnyq 35a7506c26 Copy crons from /scripts to /cron, added custom directories for api/v1/, /setup, /cron and /scripts 2025-10-07 13:55:54 -04:00
johnnyq 5de2e7a3bd If imap Encryption is blank then use notls in the ticket mail parser 2025-10-03 11:36:27 -04:00
johnnyq 76c9933baf Update imap and smtp providers to allow empty string if empty do not execute mail queue 2025-10-02 14:28:43 -04:00
johnnyq 00f5198bed Update appNotidfy links to use Absolute paths, updated gitignore 2025-09-25 13:31:16 -04:00
johnnyq edabc5c33f rename /user/ to /agent/ and update links to use agent/ instead 2025-09-23 18:04:23 -04:00
johnnyq c769bbc405 Created new Mail Queuer to take advantage of OAUTH2 for M365 and Google Workspaces not enabled by default 2025-09-16 15:43:54 -04:00
johnnyq 04b29d43df Update Agent ticket access path in emails to new /user/ path 2025-09-15 17:28:58 -04:00
johnnyq 3a5b18f3dd Added Beta support for Microsoft IMAP OAUTH2 must use new mail parser for it to work cron/ticket_email_parser.php 2025-09-12 15:56:44 -04:00
johnnyq ce7d84aa2f Reintroduce Webklex IMAP for ticket processing as PHP-IMAP is no longer being developed. This is optional for now and considered beta can be found in cron/ticket_email_parser.php 2025-09-10 14:27:46 -04:00