johnnyq
6af0634f47
Ticket SLA: Fix on hold to pause only after first reply, show resolved closed and onhold as fixed on paused sla in the list
2026-08-15 19:55:40 -04:00
johnnyq
0311a3d056
Fix remaing undefine vars for audits and flash messages
2026-08-03 15:40:44 -04:00
johnnyq
162a597da9
Add SLA pausing, SLA reports, SLA filtering and kanban SLA state (phase 3)
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Statuses can be flagged to pause the resolution clock; sla_history records the intervals a ticket's clock actually ran and the deadline is re-based on remaining budget when it resumes. Adds SLA Summary and SLA by Client reports, an SLA state filter on the ticket list, SLA colouring on kanban cards, and an Urgent column on the Tickets by Client report. DB update 2.5.1. Also fixes resolution SLA verdicts being skipped when resolving via kanban or the client portal.
2026-07-29 13:02:27 -04:00
johnnyq
af51c4316f
Updated validateCSRFToken to automatically grab and compare get or post csrf token no longer need to pass an argument to the function which fixed the issue if no hash was present
2026-07-24 13:40:37 -04:00
johnnyq
b8873039a4
Rename Functions: flash_alert, sanitizeFilename and display_folder_options using camelCase instead to match other custom php functions
2026-07-14 17:41:41 -04:00
johnnyq
f1836c70cd
Replace Function logAction() with logAudit()
2026-07-14 17:35:23 -04:00
johnnyq
b57ddc0e5c
Replace Function sanitizeInput() with just escapeSql() and update all instances throughout
2026-07-14 17:17:50 -04:00
johnnyq
918b40afbe
Add missing CSRF Checks in admin area and settings
2026-03-02 22:15:36 -05:00
johnnyq
012b0f1a77
Update Admin posts to use new functions flash_alert and getFieldById which greatly cleans up and reduces the code also removed logging comments as implied by the function logAction
2025-08-01 17:21:35 -04:00
johnnyq
d2dac1915d
Update admin, user, guest and client post to use new redirect function
2025-08-01 15:25:52 -04:00
johnnyq
0494bfc1cf
Moved admin_ to /admin, user_ to user report_ to /reports each have their own post includes modals directories created seperate headers and footer. Also did the same for xcustom, more work to me done
2025-07-28 13:32:28 -04:00
